Reviews for TYDAL Product Reviews App

Adrian was a pleasure to deal with and super helpful. Thanks again Shaun So happy to hear that our support was a pleasure and super helpful! Thanks for the love! - Kevin & Tydal Team

I’d highly recommend TYDAL to fellow founders. The response time was impressively quick, and Adrian provided exceptional support during the onboarding process and helped me with other queries as well! Wow, thanks for the recommendation! We’re thrilled to impress with quick responses and top-notch onboarding support! - Kevin & TYDAL Team

very helpful So glad we could help! Thanks for the kind words—our team’s thrilled to keep supporting you! - Kevin & Tydal Team

Everything worked well and quickly at the beginning. Support has been very informative and helpful. However, lately, performance has become noticeably slower. Also, it's important to note that reviews from this app are not displayed in Google Shopping. This is a crucial feature that most review services provide. Thanks for the feedback! We're glad support has been helpful and will address the recent performance slowdown promptly. Regarding Google Shopping, our app doesn’t currently support review display there. We’re exploring this feature for future updates. Please reach out to support for further assistance! - Kevin & Tydal Team

very nice and helpful So glad we could help! Thanks for the kind words—our team’s thrilled to keep the nice vibes going! - Kevin & TYDAL Team

this app is free whaaat? and customer support available right away and resolved my issue ! thanks Sam ! Yup, free and fabulous! Thrilled our support team jumped in to resolve your issue fast. Thanks for the love! - Kevin & TYDAL Team

They are the Best among all the apps available Wow, calling us the best? We're blushing! Thanks for the love—thrilled to stand out among the apps for you! - Kevin & TYDAL Team

Great app. Very easy for my customers to leave reviews also love the discount code and tracking of sales. Sam was a great help with questions I had. Great work Love that your customers find the app easy for reviews! Thrilled you enjoy the discount code and sales tracking features. Thanks for the shoutout to our supportive team! - Kevin & TYDAL Team

Sam helped me a lot, He's great So glad our customer support came through for you! Thanks for the love—he’s definitely a gem. We’re here for you anytime! - Kevin & TYDAL Team

great free app and so simple to use! Sam is so helpful and even did custom code for me in minutes Thrilled you love the free app’s simplicity! Our team’s stoked to hear they nailed it with custom code in minutes. Thanks for the awesome feedback—we’re here for you! - Kevin & TYDAL Team

I highly recommend the TYDAL Review App for anyone looking to optimize the review process in their Shopify store. Its combination of ease of use, effective features, and excellent customer support makes it a valuable addition for merchants seeking to enhance their online presence. Wow, thanks for the glowing recommendation! We’re thrilled you find the TYDAL Review App easy to use with effective features and top-notch support. Excited to keep helping you boost your Shopify store’s presence! - Kevin & TYDAL Team

Great app, I like the flexibility and it has everything I need. Customer support is very responsive, they helped me migrate data from another review app. Thrilled you love the app’s flexibility and features! Big thanks for the shoutout to our responsive support team—glad they made your data migration smooth. We’re here for you! - Kevin & TYDAL Team

This was so easy, even I could do it (with Sam's help, of course.) 10/10 Love that it was a breeze for you! Big thanks to our support team for the assist. 10/10 right back at ya! - Kevin & TYDAL Team

Sam, Removing the 'Powered by Rivo' branding on my widgets was very helpful and professional at doing so. He had a kind and playful personality about himself. Definitely a pleasant experience. Thanks, Valeria Thrilled to hear you had a pleasant experience! We're glad removing the 'Powered by Rivo' branding worked out professionally. Thanks for the kind words—your support means a lot! - Kevin & TYDAL Team

Prompt service and easy! Thank you Sam! You’re welcome! Glad our prompt, easy service helped your Shopify store. We’re here anytime you need us! - Kevin & TYDAL Team

The customer support team is very helpful and gets to your inquiry within 24 hours. The whole team really worked together to help me with my issue and solved it with efficiency! Thank you! Thrilled our team’s fast, collaborative support solved your issue efficiently! Always here for your Shopify store. Thanks! - Kevin & TYDAL Team

Great app and the best customer service out there! Wow, thanks! Thrilled you love our app and top-notch customer service for your Shopify store. We’re here for you! - Kevin & TYDAL Team

Easy to use and works perfectly for displaying reviews. Great app! So glad our app’s ease and perfect review display are a hit for your Shopify store! Thanks for the love! - Kevin & TYDAL Team

Toller Kontakt und schnelle Hilfe Vielen Dank! Wir freuen uns, dass unsere schnelle Hilfe und der tolle Kontakt Ihrem Shopify-Shop geholfen haben. Wir sind immer für Sie da! – Kevin & TYDAL Team

Further update: unfortunately, I've had to change my rating from 5 star to just 1 star. Since I started using the app, it has not collected a single review from my customers. I've now been waiting 3 months for the issue to be fixed. Each time I ask for an update, I'm told they're working on it. Extremely frustrating given that collecting reviews is the basic function of the app. ---------------------- Just a follow up to my earlier review, as I've now been using the app for a few weeks. I had issues importing reviews using excel csv and Jamie was very patient with me and extremely helpful. It's now working perfectly (using google docs instead of excel) and I couldn't be happier. Thank you :) ---------------------- A great app, very easy to set up with excellent guides. It's aesthetically pleasing (many other review apps I tried, looked awful and spammy on my website). I got in touch with the developers as I was hoping to make some tweaks to how the reviews are displayed on my site to remove a few elements. Adrian replied very quickly and could not have been more helpful. I'm very pleased with both the support and how the app looks. Thank you! Thanks so much for the great review! We're thrilled you're happy with the app and design. Glad our support could assist with the customizations. Feel free to reach out anytime! - Kevin & TYDAL Team

I would recommend this plugin to Shopify shops! the support is fast and helpful. it has the option to import a .csv of any ratings you have on file too. Worth a try for your own e-comm! Thanks for the recommendation! We’re glad our fast, helpful support and .csv import feature are a hit for your Shopify store. Worth a try indeed! - Kevin & TYDAL Team

Same was the bomb! solved it all easy and fast Boom! So glad our bomb support solved everything fast and easy for your Shopify store. We’ve got your back! - Kevin & TYDAL Team

Easy and Quick support Glad our support was easy and quick for your Shopify store! We’re always here to help whenever you need us. - Kevin & TYDAL Team

Easy to setup and the support from Adrian was almost instant and all directions were easy to follow. I was up and running in minutes! Awesome! Love that setup was easy and our instant support got you running in minutes on your Shopify store. Here for you! - Kevin & TYDAL Team

Adrian was so helpful and the app is easy to use. Love it!!! So happy you love it! Glad our customer service and easy app are a win for your Shopify store. We’re here to help! - Kevin & TYDAL Team