NICOlori di Sirbu Nicoleta
2023-03-09
Italy
Excellent help provided by Arianne, removed the Powered by Rivo brand on my widget for free! Thank you!
Naely Studio
2023-03-09
France
Arianne helped me get verified on the app and provided many helpful suggestions to my shop. She was very kind and gave clear explanations ! I really recommand this app !
La Casa Dei Cristalli
2023-03-08
Italy
Pete helped me solve every issue i had and he is very responsive and kind to the customers that need help, i hope next time i need something i will be able to talk with him again because he also put me in a very good mood with his kindness today. Thank you!
SOIR SMOKE
2023-03-08
Canada
Highly recommend this app. It is up-to-date and has many beneficial features to assist with gaining reviews. My customer support agent Paul was very friendly and responded quickly when I reached out for some help! Great work!
Eres Legendaria
2023-03-07
Peru
quickly response and always looking to help more, and to improve my website! Happy with this service! Paul helped me!
A Higher You
2023-03-07
United States
Going through the setup process has been a breeze. Paul was very pleasant to work with! I look forward to using the reviews app and the loyalty one too!
iCurle
2023-03-07
Morocco
Great support and service they have been with 2 hours and fix all the problem that i had thank you so much for the service
waralstyle
2023-03-07
Spain
muy buen servicio al cliente y muy amables, me empezaron a seguir en instagram y todo jajajajajj :))
tnDiamond
2023-03-06
Portugal
Simply fantastic Arianne's service as well as the many free features they offer us! A magnificent service!! Truly positively surprised! Congratulations! A++++ customer service!
Savvy Candle Company
2023-03-06
United States
The best customer service that I've experienced, like ever... Mr. Pete exceeded my expectations and provided me with all the information I needed and beyond. I was considering canceling due to not being tech-savvy, but after chatting with Pete, I was ready to rock and roll with his incredible support. Thank you for helping this small business.
Harvey Brent
2023-03-06
United States
Abbie was such a great help and has such fantastic customer service.Whenever I had a question she would have the answer thank you so much Abbie
CookiezStringz
2023-03-06
United States
Paul was my chat agent and he was very thorough, helpful, insightful and kind. I enjoyed and benefited from my conversation with him.
Clickatto
2023-03-06
United States
It is an amazing and indispensable app in the store. The help center is great. I recommend installing Rivo app now.
DACEMAX
2023-03-06
United States
great customer service Paul, thank you, recommended 100% support was quick and helpful, app is easy to use
al-anbar
2023-03-06
France
All's good ! Arianne was great and she help me a lot to configure the app on my site. I will sure try the Rivo Royalties.
Saunsets
2023-03-06
United States
Arianne was amazing! She helped me and then went above and beyond. A+++ customer service. Thanks a lot!
Luxe-Art
2023-03-06
United Kingdom
Pete is the goat! Very quickly verified my site and enabled some secret tweaks ;) for a free app the support is awesome! Not launched my site just yet but looks great on my site and everything works perfect so far!
ZARL
2023-03-05
Denmark
Had a very pleasant experience - Arianne helped me with everything and gave really good service! Can absolutely recommend
melsphera
2023-03-05
United Kingdom
Great looking reviews app! Very helpful staff, spoke with Arianne and she was very helpful in assisting me with my setup. I'm just starting out and am so happy this app is FREE! You really cant go wrong, a great looking site and customer service is on point. Thank you!!
Faithful Walls
2023-03-05
United Kingdom
Amazing customer support, great app, great user experience, nice features we have multiplied customer email collection.
fliqospin
2023-03-05
India
amazing customer support! The team helped me fix issues with my imported reviews, they were quick. special thanks to pete.
Moxie Graphix Apparel
2023-03-05
United States
So far so good. I haven't had much chance to use it to its full potential but their customer service is excellent. Pete was super helpful and got me set up properly. I'll update the review if things change down the road but, so far so good.
Cecilia Nordstrom Chocolates
2023-03-04
Sweden
Very helpful support from Jel! Truly the best! Friendly and great comminucation. Great app. Recommended
Crystalized Cottage
2023-03-04
United States
I love the way the app looks on my shop! I've also installed their email pop up add and it's perfect. The person helping me (Jel) was very kind and helpful!
Sparkle Castle
2023-03-04
United States
I would have to say that customer service is phenomenal, I've always gotten excellent help with getting things set up and making changes. I would say that the only thing that it is lacking is customization. I switched to Rivo because I have the rewards app and wanted to make earning reviews more streamlined, but I'm giving up a fully customizable app to do so. It's a very on/off app and doesn't have a lot of granular modifications as far as style and integration (limiting methods of review, customizing email, customer/product limiters, etc.). I would recommend this app, but you get very basic features, so if that's all you need, then it will fill your needs.