Reviews for TryNow: Try Before You Buy

Great service - chat service is amazing, they were able to help me integrate trynow in a very timely manner. Definitely recommend!

Try Now is the future! Pretty soon every e-commerce website will offer some sort of 'try at home, before you buy' option. This app/company is the leading solution in this space. We have seen a huge uptick in AOV and overall conversion rate, since adding TRY NOW to our website. The tech & integration process is seamless, and their team of representatives are amazing! They can walk you through every step of the process. 10/10

TryNow has had an undeniable impact on our business and is among our highest ROI strategies. Shoppers absolutely love Try Before You Buy, which leads to incremental sales for our business. The product is great and getting better at a rapid rate, and the TryNow team is exceptional to work with.

Integration was a challenge but the technical support team came through and made the necessary customizations to make it work on our theme. App works as promised - thanks to the support team! Highly recommend!

So grateful to have found TryNow. Elena and Jennifer were incredibly helpful in getting us set up and troubleshooting any integration issues along the way. This service helps us automate a service we were cobbling together through website work arounds and lots and lots of manual entry work. We officially launched this month and are excited to see how things progress! A huge thank you again to the team at TryNow.

Lime Ricki

2023-05-15

United States

We have been using TryNow since its beginnings 2 years ago. The TryNow team has been extremely helpful in updating us on improvements, helping us with problems, and consistently meeting with us to look for ways to improve our sales. Try before you buy has helped our customers feel comfortable about trying different sizes and styles with their orders, increasing customer satisfaction while increasing order volume. TryNow has been an integral part of our growth as a company.

TryNow has been so easy to implement and I'm excited to get this program launched and see how customers use this opportunity as a bridge between in-store experience and online shopping. Elena has been so helpful through every step of the process and the team resolved any issues quickly and provided documentation so that I knew how to use the app. I'd give it 10 stars if I could!

Elena has been the BEST to work with! She truly takes a personal approach when it comes to my business and setting up the Try Now functionality. She gets me jazzed about the possibilities and working with her makes me feel like I'm working with someone on my team. Thank you, Elena!

We can't say enough about Elena and the TryNow team helping us through the whole process from installation to go live. It was a great experience working and learning from them. Any questions that we had, Elena returned an answer very quickly. We are looking forward to growing with TryNow.

Working with Elena and the TryNow team has been an extremely positive experience. Not only is the platform effective for substantially increasing conversion rate, but the merchant support is A+. I'm looking forward to growing the relationship with TryNow as more customers learn about and embrace the Try Before You Buy concept.

The app is a great feature that we loved adding to our website and the team has helped us every step of the way.

MISA Los Angeles

2023-01-19

United States

The onboarding experience was super simple and smooth. We only launched in Dec but so far we're pleased with the results and the uptick in our AOV, New Customers, and returning lapsed customers. Would definitely recommend!

The TryNow app has been a game changer for our business. Being an early adopter to new technology like this has made a huge difference in getting our business to the next level. Putting the customer's needs first and meeting them where they are is always our focus, and this program does exactly that. Implementation is a breeze and their team's customer support is outstanding. Best decision we ever made!

If you're looking for a way to gain consumer trust in your new or existing product, offering the option to try it for FREE is a game changer. TryNow has helped us encourage customers to order from us by trusting that once they do try our product, they will want to keep it! It also allows our customers to order a few options to compare, saving us from multiple orders and the expense of shipping multiple times. TryNow has a very responsive support team which you don't always get with apps and our customers LOVE the easy process and we love that we don't have to worry about follow-ups and managing delayed payments or failed payments! Total game changer.

TryNow has been been a critical tool for us in converting new customers. It solves for that in-store try on experience with zero risk to the shopper. We quickly saw a return on investment and are excited to continue our partnership.

I can't get support to help me so I had to give a 1-star review. The need support to get back to a customer more quickly!

I think this app has a lot of potential. I have not been able to use it yes since I cannot get the support I need to get it working on my website. When I contacted support, it took days to get back to me and I was told that they do not offer onboarding and I was referred to self onboarding in the merchant portal. I still can't get the app to work. Like I said the app has a lot of potential but the support is lacking. I think that any developer that offers an app on Shopify, should be prepared to provide excellent support and if they are unable to handle the amount of support, then they shouldn't make their app available on Shopify. Maybe the developer will see this review and do the right thing, which would be to provide excellent customer support that will get the app working. I will change my review to 5 stars if the support team helps me with the installation so that I can actually use the app.

Goodlife Clothing

2022-06-29

United States

Once we can get that product into a customer’s hands, they’re going to keep it. TryNow is a priority to enable more customers to get their hands on the product. A $10 decrease in CAC, when you can extrapolate that across thousands of new customers, that’s more than going to offset an uptick in return rate. The team at TryNow have been exceptional partners.