Reviews for Try Before You Buy with Mirra

Shannon has been absolutely incredible throughout our onboarding with Try with Mirra. Easily one of the best onboarding experiences I’ve ever had — so patient, kind, and genuinely supportive every step of the way. If you’re thinking of using Try Before You Buy, you’re in great hands. Couldn’t recommend the team more highly! Thank you so much for the lovely review! It’s been such a pleasure working with you and I’m so glad the onboarding experience has been a positive one. We're excited to keep supporting you and the Rooh Collective team!

The team at Try With Mirra are absolute legends! I had a bit of a different use case for the app and nothing was a problem for them. Pete, Michael and the team talked me through the process to use the app and checked in with me to make sure it was everything I'd expected. This is hands down the BEST app for deferring payments and knowing the process is automated behind the scenes to manage stock and not leave you out of pocket or chasing orders.

They have been amazing, customer service is top tier. This is afterpay before they got big! The customers love it too. Would recommend people give it a crack and help this small business grow! Thanks so much for the kind words! We're so glad to hear your customers are loving the service. Appreciate the support as we keep growing 💛

After trying other try before you buy options and them not being a good fit with our online store, we downloaded Try Before You Buy with Mirra and we are impressed with the quick integration and customer service. Shannon has been a big help and has helped ease any concerns we have with extending our online platform into a new offer for our existing and future customers. Having a higher ticket eyewear and watch platform can easily scare customers off so having an option such as try before you buy we hope will increase our AOV, customer loyalty and bring in new clientele.

Amazing!

I’ve had the pleasure of working with Pete, and he is a legend! He has truly made the whole process a breeze. We were on a mission to tackle a pain point in our business, helping customers determine their ring size and whether a particular style would suit them, especially for those who haven’t worn jewellery before. I’m pleased to say that we’ve successfully addressed this issue. Plus, we’re seeing an increase in our average order value, which was another goal we were working on.

We implemented Try with Mirra last week and we are off to a great start. It's clearly getting new customers over the line with 82% of the orders coming from new customers.TWM orders also have a higher AOV. The team were amazing to deal with and made the who onboarding seamless. It's a huge pleasure working with you. Thank you very much for the review. We are so excited to be part of the growth journey with Alexandra Australia!

Shoes are notoriously tricky to purchase online so "Try With Mirra" has been a great addition to our online store as a luxury footwear boutique with a higher price point. The service has helped us acquire many first-time buyers and our success rate of pairs kept by them so far has been 100%. It has helped take the risk out of online shopping for our customers. The setup process was quick and easy with Peter, Shannon, and the team, and I know that there is help if I need it. I also loved that they had marketing collateral ready to go to help promote/explain the process to customers in a straightforward way and we were able to see our first order within a few days of set up. Would highly recommend it to any e-commerce store!

This has solved so many problems for my online swimwear biz. My customers love they can now try before you buy which was always a major hurdle for new customers. The app itself is incredibly user friendly and efficient plus the customer service and onboarding help from the Mirra team is excellent. So glad I have this app.

We were so excited to find about Try With Mirra’s TBYB service – as a home décor brand with a higher price point, it makes complete sense that our customers would want to see our pieces in their own home before committing. Within a few days of having it on our site (and without any communications around it yet), we have our first order! Shannon and team have made the setup process so smooth and tailored to my brand. Could not be any more impressed.

The Try Mirra team have been really helpful and responsive during the whole process of setting up and running the app. The data to date is strong, we've had a lot of new customers trying our brand as they can now Try Before They Buy and many of these orders converting into sales. As a fashion brand there is definitely a demand for customers to try styles before they buy in the comfort of their home particularly if they are unsure about sizing. This additional service has helped us grow sales and attract new customers. We have had a few instances where customer returns (and final payments) have had to be proactively followed up and Try Mirra have stepped in to help where needed; on balance we have experienced very few issues in comparison to overall increase of sales.

The Try with Mirra app has been incredibly helpful for our customers, especially those who are unsure about sizing. It offers them the flexibility to try on dresses at home before committing to a purchase, which has significantly reduced returns and increased customer satisfaction. Highly recommended for any online retailer looking to enhance customer confidence and satisfaction!

The 'Try Before You Buy' app has been a game changer for us. It has opened up orders where customers were initially unsure, converting them into sales. Both conversions and order value have increased. The team has been incredible and supportive throughout our onboarding process, providing help every step of the way. A big thank you to Pete and Shannon!

I love this app! Finally a way I can solve my customers item sizing concerns and encourage them to give us a try and buy! The onboarding process is incredibly easy and was set up and operating within hours. The team have been quick to respond to any questions. Having all the marketing templates and how to guides has also been so helpful. Professional and great service - thank you

This app is fantastic! It was incredibly easy to implement, and even those with minimal experience can install it on a Shopify store. I highly recommend this app to anyone looking to offer a "Try Before You Buy" option on their site.

Introducing a Try at Home service is working well for us. We are picking up new customers that are hesitant about buying sunglasses online. We have always offered free returns, but customers are responding better to this option as it's automated. Feedback from customers who have used the service so far has been very positive.

We have been using Mirra for about a month now and so far it's been great. The team at Mirra have been very helpful, easy to contact and quick to respond. Our customers who have used the service have liked it, and we are now looking to roll it out to more customers.

The try with mirra, home try on system has given new customers peace of mind when trying our brand for the first time, our send back rate has been really small so we do recommend this app to capture new customers. The customer service at try with mirra is outstanding they have been so helpful and completed the set up for me. I cannot recommend this app enough!

We've been using Try before you buy with Mirra for about 3 months now, we wanted to test it out in our quiet period and so far so good. Shannon & the team have been AMAZING to work with, always easy to communicate with and troubleshoot ideas etc. I feel confident that when our peak seasons hit it will run smoothly and seamlessly because of the great systems in place.

We have been using Try With Mirra for a few months and couldn't be happier! It’s a great platform and the process is seamless for both brand and customers. It has definitely increased confidence in shopping and we have already seen a significant increase in AOV. Furthermore, we have saved multiple hours in customer service! Special shout-out to the Try With Mirra team! They have been brilliant since the start and are always available to help. We recommend it 100% - it’s the future of online shopping!

The app speaks for itself, an incredible tool for any eCommerce Business. The team at Try With Mirra have been nothing short of pro-active and attentive through the whole on-boarding process. They are wonderful to deal with, and have navigated any issues with ease. We are already seeing positive results whilst using the app. Feels native to our website so customs organically utilise.

I've been using Try with Mirra for a few months and it is just fabulous! I had been looking for an app that allows customer try-on with a vaulted card but with previous apps always came across issues with store integration, functionality and customer notications/messaging. This app has absolutely none of those issues! It works seemslessly with my store and I have never had any tech issues. The customers love the service and find the process very simple to use. I higly recommend the Try with Mirra app if you are looking at try-before-you-buy service. Apart from the great tech, the support team are very responsive and more than happy to help in any way they can. They really want this app to work for your business and they have worked very hard considering the customer journey and the e-comm process. Great job team!

Nothing short of impeccable. We've worked with the Try with Mirra team for several months now and can attest to not only the support but the results. Given the difficulty inherent to the eyewear niche from an online standpoint, Try with Mirra addresses a key pain point for our customers and does so with a frictionless platform. Onboarding is a breeze, UI is incredibly simple for our team and for our customers. Most importantly however, the platform works. Our order frequency and AOV have seen a direct improvement after utilising the service. Would highly recommend

Try With Mirra has been amazing. The team are extremely helpful and friendly and made the whole set up process super easy! They have been really fast at replying to any questions I have and happy to help me in any way they can! The feature is amazing, we have had really strong positive feedback from our customers and our OAV and conversion rates are increasing since the install just a few weeks ago. It really is a must have for all ecom brands in the fashion industry and I can see it becoming a “norm” in the future, putting it right up there with AfterPay!

The whole process with onboarding to customer experience with Try with Mirra has been incredible. The level of support provided not only to my brand but also customers is so impressive. The Try with Mirra service has been a game changer for my eyewear brand as trying on sunglasses is such a vital component of deciding on a purchase.