Reviews for Trendsi: Fashion Dropshipping

Trendsi is the best I have ever experienced. I have no complaints. Whenever I need help for my shopify or trendsi, they are always available. Today, I was helped by Raymart, the best agent! I had a couple of questions regarding my store and he understood completely what I needed in a timely manner. Thank you.

Beyond the sheer selection they offer, the Customer Service and Support is top-notch. Available 24/7, and always quick to help ... whether it's helping with order status with Lorie or wrangling technical issues with Dave. 10 out of 10.

Harold was so fast in responding to my email for a sizing change for my customer's order. I am going on vacation today and was so pleased to handle this within minutes!

I'm new to trendsi and shopify platforms so trying to figure out the quirks.. I have not sampled any of the clothing yet or tested the ship time.. I did test the order from my site and cancellation.. I needed assistance with releasing the funds from Shopify which Harold was very helpful with! Thanks so much!

It's great!

I love this app. The apparel is top notch. great customer service, and shipping doesn't take too long to reach my customers. My customers boasts to me about how great the quality of the apparel is. i highly recommend this app for women's fashionable clothing.

I must say Trendsi, Has great Technical support. Chette helped me out to set up my shopify shipping, she was great and very patient with me and walked me thru, to fix the Issue. Great service.

Hello Rose Fashion and More LLC Thank you so much for the five-star review! We truly appreciate your support and are delighted to know you had a great experience. If you ever have any questions or need assistance, please don't hesitate to reach out.

Thank you Dave for all of your help today! You were AWESOME!!!! I appreciate all that you did for me and all of the information that you provided today!

Trendsi support helped us get started adding our products and correctly setting our shipping rates. My support person Dave was very helpful and quick to respond. Hopefully we won't need to contact support too often but if we ever have to we know it would be resolved quickly.

Efficient and fast professional service. I am personally in touch with a representative named Dave - very quick response and of course courteous and professional. Highly recommend working with them

Had a wonderful experience today, all my questions were answered. The representative was very knowledgeable and fast with getting me answers. Thank you Chette you are the best!!

I recently had the pleasure of interacting with Dave, an advisor from Trendsi, and his customer service was exceptional. As a first-time customer, I had numerous questions regarding my order, and Dave addressed each one with remarkable professionalism and thoroughness. Review of Dave's Customer Service Responsiveness: Dave was incredibly prompt in his responses. From the moment I reached out with my inquiries, he responded quickly, ensuring that there was minimal waiting time. This promptness made me feel valued as a customer. Knowledge and Clarity: Dave demonstrated a deep understanding of the products and the ordering process. His answers were clear and concise, leaving no room for confusion. He patiently explained each step and provided detailed information on the items I was interested in, which significantly enhanced my confidence in making the purchase. Friendliness and Professionalism: Throughout our interaction, Dave maintained a friendly yet professional demeanor. His polite and courteous approach made the experience pleasant and stress-free. It was evident that he genuinely cared about my concerns and was dedicated to providing the best possible service. Problem-Solving Skills: There were a few issues I needed clarification on, such as shipping details and return policies. Dave addressed these efficiently, offering practical solutions and alternative options when necessary. His ability to resolve potential issues before they escalated was impressive. Follow-Up: Dave didn't just stop at answering my questions. He followed up to ensure that all my concerns were addressed and that I was satisfied with the information provided. This follow-up was a testament to his commitment to excellent customer service. Conclusion Overall, my experience with Dave at Trendsi was outstanding. His responsiveness, knowledge, friendliness, and problem-solving skills made my first order process smooth and enjoyable. I highly recommend Dave and the Trendsi customer service team for their exemplary support.

I hate having to write a bad review but the situation deserves it. I've had a disappointing experience lately with Trendsi recently. Among several orders with the same situation, I am going to mention an important one. Shipping Delay: The shipment took much longer than expected. Lack of Communication: I was not notified that they had run out of fabric, which caused an additional delay. Inferior Quality: The pieces sent were of a fabric of poor quality, different than expected. Incorrect sizes: The garments received were smaller than normal. This situation negatively affected my business and the relationship with my client. I appreciate that Trendsi considers improving in the following aspects: Proactive Communication: Notify customers of any problems with inventory or delays. Quality Control: Ensure that the materials and sizes are consistent and of high quality. Improvement in Shipping Times: Reduce shipping times to meet the promised deadlines.

This is the first and only company we work with that offers outstanding, knowledgeable, and fast customer service! Thanks a lot, Lorie.

Easy to use! I'm glad I found Trendsi

good

Excellent customer service from Chette! She answered all my questions quickly and professionally. The issue with my account was resolved. Highly recommend!

Lorie was great with her assistance with cancelling an order today. She was super kind, friendly, and really helpful. thank you so much for your assistance today, girly!

So far I truly love the products that the store has to offer.

Hi maximtrendz Thank you for the glowing review. ❤️ If you have questions, our amazing customer support team is ready to assist 24/7! 😎

Hello Saalina Shop, Thank you for the glowing review. ❤️ If you have questions, our amazing customer support team is ready to assist 24/7! 😎

I have been associated with Trendsi for almost a year now. During this time, I have encountered a few challenges, but I must acknowledge that some members of the support team, particularly Abby, have been exceptionally helpful in resolving issues related to the fashion industry. If you ever face any difficulties concerning your business, I highly recommend seeking assistance from Abby. She demonstrated remarkable patience and professionalism in handling a complex customer situation, and her pleasant demeanor throughout our conversation was truly commendable. The level of support she provided was truly exceptional and exceeded my expectations. I express my sincere gratitude to Abby from the support team at Trendsi. With dedicated support members like Abby Padilla, Just Jen Boutique can continue to operate smoothly and efficiently.

It is very easy to use.

The clothes, etc are beautiful and easy to add to my store!