Reviews for Trackify Facebook Pixel,TikTok

Just the best app, excellent and very fast support, I'm very happy with Trackify, I will use it forever.

I think the initiate checkout didn't fire with my theme and I asked the support. In less than 5 minutes I got the answers and learned the way to see if the IC fires. Thanks very much!

We gebruiken de app nu al meer dan een jaar en werkt naar behoren. We zijn er blij mee en de klantenservice met Sunny werkt snel en efficient.

ben goed geholpen door sunny, hij heeft de tijd genomen voor me en me stap voor stap door het proces begeleid

Just started using it and my pixel tracking has improved significantly. I needed their customer support to fix an issue and Dylan responded me within 10 minutes clarifying everything I needed to know! Definitely recommend it!

Great team, set up for me and took me through everything personally. Great app! Would highly recommend!

Just started using it. Really looking forward to seeing its benefits considering the current problems with pixel data. Fantastic support!! Deepanjoy got on a call immediately and guided me through the steps. 5 stars!

So far so good! We are always having troubles with the Facebook tracking, but hopefully Trackify continues to keep us as close to normal as possible

very easy to set up. support team quickly responded to my request and made my custom settings. very satisfied.

Thanks. They responded quickly and contacted me via zoom. After 15 minutes everything was installed and all problems were fixed.

Good support. The guy from the support helped me well on a zoom meeting. Thanks for the effort. I recommend this app.

Great app. Does exactly what i need it to do and the support was very helpful in setting the app up with a zoom call. Would recommend

The WORST SUPPORT EVER. I installed the app and got problems with the set-up because the guide that they have to make "all alone" is not Updated with the current version of Shopify. I asked if somebody could help me with the bot saying "replying in a few minutes". I waited almost 8 hours before getting an answer. After contacting them back, i got no answer and after 8 hours they asked me to have a call. I agree with that I was like "finally, after a day of problems i can solve it". WRONG. I scheduled the call for 1:00PM. 1° There was no invitation link and they asked to contact them on the app. 2° After writing to the support at 1:10PM they told me "i'm on another call, i'll send you the link". It was 1:20PM and got no link, i got no more times because the scheduled call was about 15 minutes from 1PM to 1:15PM. I did everything in my power to be in it. It's 1:50PM and got not answer yet! 3° The rule is simple. If you CAN'T have a call with a customer because you're with another call, DON'T leave the customer the schedule the call if you CAN'T BE THERE. IT'S A NIGHTMARE. I'm going to uninstall for sure.

Deepanjoy helped me set up from A to Z with trackify and I wouldnt be able to do it on my own. Thanks a lot!

Perfect support. Very fast response and help. Love using Trackify. The best app I've ever used. Thank you so much

I used Trackify because I heard so much about it and because of my situation with Facebook, I needed Trackify to track my ad performance. Not going to lie, I'm not a natural tech-savvy person and the first look at the Trackify layout make my head spin. So I ask for supoort, Just spoke to Deepanjoy, he helped me, now I have some idea what to do. And hopefully with time, I will be a pro with Trackify. This is not just another app, its an essential for me, for my business. And the Trackify team proved they are there to support you all the way.

Perfect support. Very fast response and help. Thank you so much! Love using Trackify, better than Facebook Pixel

Great support! Emailed them this morning regarding a sale that was not tracked by their app. Someone contacted me within an hour and fixed the issue.

App is great, I had one small issue and they went above and beyond to get it fixed for me. Recommend this app to anyone since the new ios update ruined tracking this is a must have for all ecommerce people.

Great support, App show accurate reports. very helpful. We have been using it for several days now, and we see some reports that could help us scale our ads.

Excellent customer service. Dylan really knows his stuff! Highly, highly recommend this app for anyone who wants to optimize their pixel.

Integration with facebook makes custom audience work 10x more efficient and excellent customer service

wonderful support team, I had a simple question about the app, they invite me to zoom call to answer all my questions, and the good thing is they checked everything before hanging up. thank you very much guys appreciate it!

LNC HOME

2022-02-21

United States

The support team is a nightmare, you can never wait for them to reply. Every time I build a new catalog by tag but couldn't sync to the facebook catalog set.

Really useful and practical app for tracking all (or almost all) the event. It features an intuitive control panel, it is full of free content and it offers one of the greatest customer service experiences I have ever tried. Especially, I wanted to thank "Deep" (aka Joy) for calling me and helping me TWICE when I most needed him with almost no delay.