Reviews for Toki: Loyalty + Memberships

We just launched and the customers are responding warmly to the opportunity to collect points! We experienced a lot of support from the onboarding team with Toki. They were there to help us every step of the way!

We recognized the importance of a loyalty program for our brand, and sought a solution that could offer more than just cash back and incentives to our customers. Toki was that solution! Our goal was to have a platform that would allow customizable loyalty programs and a referral system where customers can present their own apple/ google wallet pass to not only give discounts but also to receive credits in doing so. In addition the exceptional level of customer support provided by their customer support is unbelievable. It exceeded any other support experience we had encountered before. The product itself is outstanding, constantly evolving, and has proven to be highly effective in increasing customer engagement and boosting revenue. If you're seeking a way to actively engage with your customers beyond SMS and Email, we highly recommend the Toki app.

The best rewards app for Shopify that I've tried. The support from the Toki team has been great, both in terms of responsiveness and for customizing our program. Would highly recommend.

Toki is the best value in ecommerce rewards, period. Their feature set is second to none in our experience, and their unreasonably accommodating support makes it feel like we have our own rewards team in-house; Elise and Bonnie took a genuine personal interest and sense of urgency during our very needy onboarding month. I tried several others in the past that never got fully implemented because the support was weak - Toki simply MAKES IT HAPPEN. If you try them out and for some reason regret it, I'll send you a free pack of Gardencups.

The app has been an awesome way for us to better engage our customer and give them incentives to come back to our shop more often. Our customers love it. Aside from the commercial benefits, the Toki team is top notch. They provide incredible support - highly responsive, knowledgable, accommodating, and on a mission to help out store owners as best as possible. Highly recommend going with Toki if you're considering a rewards program for your brand.

Elise and her team are incredible to work with and the platform itself is so easy to integrate! Excited to be at the beginning of this new era in loyalty with Web3 as a core component. If you are interested in learning more & just connecting with us at Hummii Snacks just reach out at tyler@hummii.com

We have been working with Toki for the past few months and have been absolutely impressed with their customer-centric approach and innovative loyalty platform. Toki's platform is incredibly user-friendly and intuitive, allowing us to quickly set up a loyalty program and start rewarding our customers. The platform also provides a comprehensive set of tools and insights, allowing us to track customer engagement and loyalty. The integration with Toki has already made a huge difference in our customer loyalty and engagement. We have seen an increase in customer visits, purchases, and repeat customers. Moreover, we have been able to easily customize our loyalty program to our needs and preferences. Overall, we are thrilled with our partnership with Toki and highly recommend them for any ecommerce store looking for an innovative and effective loyalty platform. We are confident that Toki will continue to be a great asset to our business and help us to drive more sales and build customer loyalty.