Reviews for TikTok

Think before you install this app if you are a business but not yet registered for VAT. The app demands that you have a VAT registration number (I'm in the UK). If you don't have one, you're in a loop. Why not try the HELP section. Nope, they get back to you fairly quickly, but robotically just say "all EU and UK businesses must add their VAT number"....DESPITE telling them that my business did not have one and it is non compulsory for UK businesses under £86K turnover or there about...the help was utterly useless and to be frank, not fit for purpose. Now the app is in Limbo...meaning it's not totally installed due to no VAT number but I can't actually delete it from my Shopify store without going into the code...brilliant, just what I needed. Now I can waste more of my time delving into the guts of the Shopify code. I've always thought Tik Tok was probably nonsense, my experience with the company confirms that they are just that ...nonsense.

this was really good, just setted up my ads and ready to go in a few hours, if i make sales i know who to thank so much TIKTOK!! thank you !

I used this app to help me run ads for my brand! I really like how it was really simple to connect to my e-commerce store and to set it up and start. It would be nice if it had an app where I can do everything from my phone when I’m on the go.

So far, so good. Used app to install pixel and get my ad going. Ad approval done. Waiting for final results of ad.

We use this App to create ADS, till now, everything goes well, we will use this App to increase our sales in future

I rated this app a 5 because it’s a really good app to use and I really enjoy TikTok ads it’s helped me so much grow my business and the ads are super helpful

Amazing and super simple ! Excited to work with TikTok. The service on the website is quick and easy to understand. The setup is pretty basic in the sense its very easy to understand, which I love. Highly Recommend!

J'ai utilise cette application pour faire m'amuser et pour faire de promotion pour ma marque de vetement

I had trouble linking it on computer. On my phone it was much easier. I believe that is due to the app being made for phones.

Quick and easy onboarding experience, also easy to create and install the pixel, great user experience

The concept of the app really is very cool, and if you are using it along WITH your child and can control the content of the videos they create and the videos they watch, as well as make the account private, it's probably fine.

una plataforma de moda que llaga hoy en dia a muy buena cantidad de gente ya que da con el perfil de los productos que vendo

So far so good! I am new to the business part of tiktok and it have gotten me sales. So i think that its a good sales channel and i'm loving it.

This app takes your money then all it does is reject your adds for random reasons. This is a terrible app and a complete waste of time...just like TikTok.

TikTok only allow VAT registered companies to use this. I don't need to be VAT registered but there is no way around it. Useless for small companies and startups!

Absolutely terrible customer service and support from TikTok. I got an email from Shopify that if I added TikTok as a channel, I would get an ad credit so I did just that AND even ran an ad campaign on the platform. When I didn't see the credit in my account, I reached out to the TikTok support team and didn't get even a response for a month, after I followed up twice. When I finally got in touch with them, they informed me that apparently, the ad credit is only for certain Shopify merchants($79 & $299 tiers). This was never mentioned in the email and there were no restrictions even called out - I'm pretty sure it's illegal for them to change up the qualifying criteria after the fact. I'm very disappointed in this level of service from TikTok and even after bringing this to their attention, they simply said they'd pass on my feedback and did nothing to make it right. I'm definitely going to steer clear of this platform, especially since the ad campaign results were less than stellar anyway.

Worked good. I´m excited for the actual results and the conversion rate of tiktok´s audience. See you soon

Excellent addition to the Shopify family of sales channel looking forward to maximise Tik Tok reach

I am getting started with TikTok business so far the setup is easy and the integration with Shopify is a lot simpler than Facebook and it uses simple term for some one like me to understand. Keep up the great work.

TikTok dichiara che se risiedi in UE non viene detratta l'IVA sulle sponsorizzate, ma comunque ti obbliga ad averla... Potreste anche evitarlo visto che tutti gli altri social non lo richiedono.

Does everything it should do! Tiktok is simple easy and works great for advertisers. With FB being the giant they are, having other options are important for advertisers.

Molto interessante e facile da usare ,ti danno anche 80 euro di pubblicità gratuita per iniziare a sponsorizzare i prodotti

I like this app because it helps me advertise my products, I really like how it makes it easier for new costumers to find me. this app doesn't need any changes.

awesome i love it, super easy to use and fun, not at all as complicated as facebook i would recommend one hundred percent

I am using this app to help build business. We are a small startup and anything that can help get exposure is what we are looking for.