Reviews for Tevello Courses & Communities

TLDL: I’m committed to improving my communication skills but I can’t understand why someone would think it is stupid to place a test order on their own store 🤷‍♂️ Thank you for the feedback, Anming. I completely agree that my communication skills still need work and improvement. As a Non-Native English speaker, I’m committed to working on it and improving it every day. To put this into context: I was asked by Anming how she could interact with a community she created. I replied and answered that she would interact with it just like any other member would. And that there are 2 options for gaining access to a community: 1. By being given access manually. 2. By purchasing the product associated with the community. And this is the exact reply I got from her: "Are you telling me to purchase my own products ? -_- cuz that's stupid. Can you pretend that you are tech support and just tell me what to click on? I'm not going to buy my own products.” (direct quote) I then replied with step-by-step instructions on how to give a member access manually + a link to a video that shows how it's done. Plus, I also wrote that I didn’t tell her what to do but shared the 2 options she has. I further explained (although with some typos, which I’m sorry about and will do my best to word myself better in the future) that I don’t find it stupid at all to place a test order on your own store. I also recommended doing that with a 100% discount code to make sure you are not being charged for it but still can see how everything works from the customer's point of view. In my personal opinion, placing a test order is actually super smart as it allows you to make sure it all works as you’d like it to work and that the experience for the end customer is perfect. I then got the following reply from her: "So yeah, you did tell me to purchase my own products, and yeah that's fkn stupid.” (direct quote) So yes, I'm fully committed to improving my communication skills but I still can’t understand why someone would think it is a stupid idea to place a test order on their own store 🤷‍♂️ P.S. Later that day (which was Saturday night btw) I spent 3 hours live chatting and recording custom videos for this merchant when I was helping her solve issues with other apps that are not mine, nor do I have any relationship with.

Or and his team are next level customer service. And the Tevello app itself is a joy to work with. Much more modern looking, easier to setup, and value focused than the PLUS equivalent. 100% worth your install and consideration.

I can't rate Tevello highly enough. It does everything we need and more. We initially started using Tevello as a way to give customers access to information about online events (zoom link, discussions, certificates of completion). It's been rock solid and reliable from the start. We're also using it as a bit of a backup for Shopify's Digital Downloads app. Even if our customers don't get the email with the download link, they know they can find it in their Members section in Tevello. We really love how easy it is to use. Just create your course, connect it to your product and everything else happens automatically. We also love the feature that lets us hide the Course until we're ready to launch it (people are paying and getting added to the Course, but can't see it until we're ready). The only problems we've had were due to user error, and the developer was super kind and respectful when helping us figure out where we'd gone wrong. Not only that, he really listens to requests for new features. We're always pleasantly surprised when we go into the app and find new features. One thing I didn't see in the app features that we really love is that you can configure Tevello to send emails from your domain. And he's even looking into adding hosting for videos (it'd be amazing if we didn't have to pay for Vimeo). Tevello really blows all other native Shopify Course apps away. We even prefer it to outside Course services like Thinkific, Teachable, and Udemy (all of which we considered).

App is amazing and it has the best customer support I have ever experienced.

Very awesome app and even more awesome support! They fixed a little problem i had in a matter of minutes and were super helpful and even helped with a totally not app-related problem i had! Great user experience and great customer experience!!

Your professionalism is commendable, Or. Well done on providing such excellent support!

Absolutely love using the tevello course app! I had been using something else that was so expensive and then I came across this. So easy to use and their customer service is like something I haven't experienced for a long time. At such a reasonable price point, this is the perfect option for the up and coming course creator. Thanks team for such a great app :)

Fantastic customer service. Available to help with any queries very quickly.

It's exactly what I was looking for, and the support is amazing. Love it and very excited for what it will help me do in my business.

This app exceeded my expectations. It has been an incredible aid in my teaching journey. Not only is it user-friendly, but the support team is phenomenal. Their response was swift and incredibly helpful whenever I encountered an issue or had a question. Their dedication to ensuring their users have a seamless experience is commendable. I felt supported every step of the way. Overall, tevello has significantly enhanced my teaching process. I highly recommend it to anyone looking for a reliable tool to aid in online teaching.

Fur Professionals

2024-04-23

United States

Very easy to use and a great onboarding experience ! This app meet all of our needs.

I've been using Tevello for over six months now, and its that good that I have even recommended it to a friend. The app is easy to add to a Shopify store, and the owner Oh, makes it easier with his super fast responses to any queries. There is also lots of guidance to help you set things up over on the Tevello website. I love having the option of courses within my shop 'back end' and my customers also really enjoy being able to find what they need in one place. If you need an app as part of your shop for courses - I also use it for my digital downloads like patterns and planners! - then I can highly recommend the Tevello app!

Absolutely great app if you need a course feature built within Shopify. Prompt support from Or Moshe and he's really great to work with! 100% recommend this app.

Because I'm developing a feature-rich & Community-first website, a lot of customization was needed, as well as the right functionality. I tried using the alternatives, but nothing came close to Tevello in terms of the necessities. I did need additional customization so I contacted the developer through the live chat support and was responded to very quickly and was helped integrate what was needed, as well as guided on customizations I could do on my own. Definitely recommend to anyone who's building a community on Shopify, as well as selling courses. Great app!

Tevello has been serving my purpose really well. The support is A+!! Questions are answered very promptly, with Or (developer/support) going over and above - this has been amazing as I am new to Shopify and Tevello. Or is also really open to suggestions and feedback for modifying Tevello. Highly recommend.

So thrilled to find this app! It works exactly as we are hoping for, and the developer is extremely responsive and helpful, as we have had questions setting things up. Thank you Or!

The experience with the app has been simply magnificent, especially due to a fundamental aspect which is customer service. It's very hard to find people who are willing to help and solve doubts with as much kindness as Or did. I am very grateful and will definitely recommend to everyone I can to install this app. Thank you very much!

This app is amazing! I started my course and added all of my content. I am building a community and everyone is loving it. The courses look and work well both on mobile and desktop and its just a super good product. The help line is the best I have ever seen which makes all the difference for me. The second I need anything I just get on there and I get an answer and the problem resolved right away. If you are looking at building a online course and community this is the app for you.

We are only just starting with this app, but we are very excited about what it will bring to our customers. Or Moshe has been very helpful with the setup and troubleshooting. Very happy so far!

The app delivers everything that it promises. Above all else, though, this is the best support I have received from a developer. The team goes above and beyond to resolve your questions in a timely and clear manner. It is a smooth integration and highly recommended app.

10 stars wouldn't be enough. Absolutely BRILLIANT! Or at Tevello is genuinely THE most helpful and knowledgeable human in the Shopify-verse. There is nothing he cannot do and is always ready to help and investigate any issue. Not that there are many - this app is FANTASTIC for anyone wanting to offer courses, lessons, private communities, teaching sections, bonuses, quizzes and more. I personally use Tevello for all my courses and memberships - my customers love how user-friendly and easy this app is to use (and so do I!)

AMAZING app for courses. On top of it, their support is out of the world. Moshe is always ready, quick, and available to assist you if you need anything. Can't recommend the app enough.

if you are looking for an app for your course STOP. look no further than Tevello. it has all the functionality you would want for your course to be engaging and for your clients to be happy with the slick design of the app. (i have used other apps on shopify for my courses and they do not compare to the ease of use of Tevello, it is well designed, intuitive and reliable) on the back end, it is so easy to use, adjust and work with. the costumer support is absolutely wonderful, helpful and FAST. much love to Tevello and their team.

Thanks for this great app, the support is excellent. one of the best I've seen on Shopify. Thanks for your help !

This app is amazing, the features are meant to be efficient, easy to use and really relevant ! And the support is amazing ! Thank you for helping me out