Reviews for Synctrack PayPal Tracking Sync

Great customer support

Great App, sync very faster. Highly recommand !

Tracy was such wonderful help and solved all multiple issues I had aligned. Best Customer service and live chat I have experienced. Quick and informative responses and the service was truly smooth and good help as a beginner in this platform :)

Synctrack PayPal Tracking is a remarkably efficient app that bridges the gap between Shopify and PayPal, streamlining order syncing with ease. A standout feature of this app is the exceptional customer service, especially from a representative named Tracy. Tracy's expertise was evident as they promptly addressed and resolved several settings-related queries I had. Their patient and knowledgeable approach not only made the setup process seamless but also enhanced my overall experience with the app. Highly recommended for anyone looking to synchronize their Shopify orders with PayPal.

Work perfectly !

Very good app. I wish I knew this existed before. It really syncs all of your Shopify orders' tracking numbers (even the old ones if you want to). The setup was really easy, you just have to connect your Paypal account and then everything is done automatically. You can add rules to display the correct carrier name on Paypal that goes with the tracking number. I highly recommend.

The app has been working great for us and if you run into any issues the support is there with a resolution in a matter of a few minutes.

My first using this app. It makes my life so much easier. Synctrack add tracking info to my paypal automatically and i don't have to add them manually. Save to much time, stress and avoid paypal put your money on hold due to delay on tracking info. Sophia is amazing , she helps guide me how to use it. Love this app.

I recently had the pleasure of engaging with Joyce from the customer support team at Syntrack, and I must say, her assistance was absolutely stellar. Joyce exemplifies the epitome of excellent customer service through her exceptional professionalism, expertise, and genuine dedication to resolving customer inquiries. From the moment I reached out with my issue, Joyce was quick to respond with warmth and attentiveness. Her friendly demeanor immediately put me at ease, and I felt confident that my concerns were in capable hands. Despite the complexity of my query, Joyce tackled it with grace and efficiency, demonstrating an impressive depth of knowledge about Syntrack's products and services. What truly stood out about Joyce's support was her unwavering commitment to finding a solution. She patiently listened to my concerns, asked insightful questions to fully understand the issue at hand, and then worked diligently to address it. Throughout the process, Joyce kept me informed every step of the way, ensuring transparency and clarity in our communication. Furthermore, Joyce went above and beyond to ensure that I was completely satisfied with the resolution. She took the time to follow up after our initial interaction to ensure that everything was working smoothly and to offer additional assistance if needed. Her proactive approach to customer service truly made all the difference and left a lasting impression. In summary, Joyce from Syntrack's customer support team exemplifies excellence in every aspect of her role. Her professionalism, expertise, and genuine dedication to customer satisfaction are commendable, and I cannot thank her enough for her exceptional assistance. Joyce is undoubtedly an asset to Syntrack, and I would wholeheartedly recommend their services to anyone in need of top-notch support. Thank you, Joyce, for your outstanding service!

Not able to get the app to pull data from store. been using it for a while and still no changes ! will try something else. not the best experience to be honest. just sharing my feedback

Good App, works as expected, reasonable pricing and great customer support (shoutout to Samuel) would recommend

worked great but can't use it b/c I quit using Paypal (b/c of some of their bad policies and arbitrary limits) If you use paypal - I would recommend this to keep things updated.

Thank you so much for all your help Tracy! The customer service is exceptionally good. I contacted for support regarding my review customisation and the lovely agent Tracy went above and beyond my expectations. This company genuinely cares about their customers and will make sure that your queries are dealt with in a quick and easy manner. Thanks for everything team ^^ !

Support is great, exactly what I need for paypal and stripe. recommended

Really good app, works very well.

Works Perfect and easy. Joyce from the Support helped me really fast and professional. Recommended !!

Great customer service I appreciate it guys.

Synctrack helped me sync the tracking information of hundreds of my orders with PayPal. Wow. PayPal released a huge amount of money they had for me on hold.

This software is very easy to use, the customer service team responds very quickly, and the service attitude is very good. I highly recommend it!!!!

Good service door Andy

Joy e il suo team mi hanno aiutato nei migliori dei modi aiutandomi ad inserire l'applicazione all'interno del mio store,sono un ottimo team di supporto,grazie per avermi aiutato nel migliore dei modi possibili,vi ringrazio con tutto il mio cuore. UN SALUTO TOMMY❤️

Great customers support

So fast and easy to use. Quickly support. Problem solved in firt time contact. Recommend!!

The app installs quickly and is very convenient to use. The support team is very enthusiastic. Since installing the app, my PayPal has not had any tracking problems, which helps me feel a lot more secure

I've been consistently impressed with the support provided by the Synctrack PayPal Tracking Sync team for Shopify. Every interaction, especially with Joyce, has been marked by prompt responses and effective solutions. The speed and efficiency with which they address inquiries and resolve issues are truly commendable. What I particularly appreciate is their consistency in service. Whether it was Joyce or any other team member, each one has been knowledgeable and quick to assist. This reliability is a key reason I continue to use and trust this app. A big thank you to the Omega team for their dedication to providing excellent customer support. It makes a significant difference!