Reviews for Syncio Multi Store Sync

Problems: 1. It adds tax to the second store when sending the order, but tax is already included in the sale price of the first store 2. It deletes skus from both stores when you delete it from one store. But not all the time, so you have absolutley no consistency in the synchronisation or non synchronisation of deleting products. 3. The stock levles have started to no sync even though in the app it says all is successfully synced. 4. When you try to solve it they can take 24 hours to answer your question, then another 24 hours ot answer your follow-up question. And so it goes on. It's the most expensive app I have and the least robust and with the poorest support. So we are weening off it from January next year. It woud have been different if the support was live chat All problems could be resolved timely. But they are not.

Absolutely saved my dropshipping business. The support is awesome and very helpful. If you are a dropshipping store that needs inventory reported from several brands or other websites, this is the way to go. It's not cheap, but I can understand why, with their servers having to constantly check all product inventory numbers, and the fact that there's no other service out ther like this.

The customer service is very fast and friendly. I launched a new affiliate ecommerce store and loading the products to my shopify was easy with Syncio. Their platform is very user-friendly. They were very sympathetic that I was slow in starting my store so they even gave me a credit!

I do not recommend this app for stores that need inventory sync from multiple inventory location from source shopify store to destination store. The app just dumps all inventory count from multiple locations from source store to one inventory location in destination store. There is no solutions to this according to their support. If not, great app to use. The support team have reached out to me and they have updated that the issues I am having will be fixed in a couple of months.

We are using Syncio to enable drop-ship sales from one Shopify store (A) to another Shopify store (B). This functionality works exactly as we would like it to. Unfortunately, they cannot currently sync sales back the opposite way (a different product from store B to store A). I'm told this is on the road map. In the meantime, we are stuck searching for another app that does the exact same thing so that we can enable drop-ship sales in the other direction.

Once I was able to get a hold of customer service through chat, they guided me with the appropriate tools to fix my issue. Very good!

Syncio did exactly what we needed it to do, and the support staff was always very helpful and responsive. Highly recommend.

Does exactly what we need it to, but more importantly, when problems arise (and they do occasionally), the support staff is responsive, helpful, and thorough.

fantastic service loved how easy to implement. Very happy with this app. Highly reccomend. Thanks so much!

Works like a charm. We use the app to sync our main store to three other stores with different pricing and languages. The detailed settings allows us to sync just the right information. Quick and helpful customer service as well!

Great! Is quite rare to find an app which solves a problem this efficiently straight out of the box. Instrumental in helping us sync our multiple International stores - was quick to implement, and even easier to use.

This app is amazing and the Syncio staff are always lovely and willing to help. Thank you for your help Rayman! Would recommend this app to everyone.

We use this app on all the wholesale accounts we work with, and it is awesome! The customer service is quick and super helpful! Definitely recommend!

We have been using this app for over 18 months and its been such a game changer. The support is awesome, every email has been responded to in less than 24 hrs and when I've made errors, the team have helped me fix them with no hesitation. Thank you for helping us seamlessly manage the inventory on our 2 shopify stores!! Team Piyama

The support team from Syncio spares no efforts to help us with anything we need and is always there with a quick reply. Congrats to you all for a great functional app and the most friendly team. Wish you all the best.

Best support of any app we've ever used for Shopify - did a custom integration for us in under 12 hours, amazing!

Always ready and willing to help me anytime I needed it. Highly recommend using this app for linking your source store and destination store. Helps out perfectly.

La aplicación es muy buena, práctica, la gente ayuda mucho!! Sería bueno que den más disponibilidad de productos en el plan Starter, pero igualmente es muy buena!

We use this app to sync inventory between a wholesale and retail store. We have high volume flash sales on our retail store that other inventory sync apps were not able to keep up with. Syncio has worked great and they have been with their customer service. Anytime we have had questions or needed help with properly setting things up, Syncio has been overly responsive.

The app is expensive so you kind of expect some support when you need it. However, they are useless. They provide Zero support! I opened a ticket 2 weeks ago and have followed up with other emails chasing an answer and no one has got back to me. So now my store is left in limbo. Looking for a different app.

Such a great app! Syncio is the lifeblood our our coffee business, Common Sense Coffee. Using Syncio allows us to partner with new merchants, and increase the tide for everyone. The support team is great as well. Always quick to respond, and eager to help! ☕

This app works very fine. We use it to synchronize 6 web stores Syncio Team is great & reactive. I recommend

I love this app. Only ever had one issue, and was fixed no problem, and follow-up was soon after. Customer service is amazing. I wish more source stores were using this app. It is so easy to use and products synced instantly. It would be great to have a directory of source stores.

We use Syncio to link our B2B and B2C Shopifys, and it works like a dream! We never have to be concerned about inventory not carrying over. We also use the orders module to push all orders from one Shopify into our main Shopify, so that we have all information in one place.

Good Concept - but I cannot expect my Destination stores to bear a $40 per month cost (base fee plus order sync) you have got this the wrong way round., As a source store- i would happily pay the extra fees, but no way am i going to ask people to pay that much to sync my products!! I wish you the best of luck