Reviews for Syncee ‑ Global Dropshipping

We've been using Syncee for data migration and product synchronization in our Shopify store, and overall, it's been a very useful tool. The support team is also very responsive and helpful. Whenever we had questions or needed assistance, they provided clear and fast solutions.

Amazing team! The app does an outstanding job at recommending relevant products that actually fit my store’s niche. It's like it understands exactly what I need. The whole experience is smooth and intuitive, from browsing suppliers to adding products to my store. On top of that, the customer support team is incredibly helpful and responsive. Any time I’ve had a question or needed assistance, they’ve been there with quick and friendly support. Highly recommended for anyone looking to streamline their product sourcing process! Hi there, Thanks so much for your kind words. We're really glad to hear Syncee is helping you find the right products for your store and that the process feels smooth and easy. It’s also great to know our support team has been there when you needed them. We're always here if you have any questions.

Syncee has been a huge help in managing inventory across our multiple warehouse locations. Uploading thousands of products was smooth and efficient. What we appreciate most is how it automatically syncs product data between locations, eliminating the need for manual updates and reducing errors. It’s reliable, stable, and integrates well with Shopify. A perfect solution for any dropshipping collective that deals with multi-location logistics! Hi there, Thank you for your review. We're glad to hear Syncee is helping you manage inventory smoothly across multiple warehouses and making multi-location logistics easier. It's great to know the solutions we offer are working well for you. If anytime you have a question, we are here for you.

The hammer-nutrition.hu store uses the Syncee dropshipping application exceptionally well! Product uploads were fast and seamless, and we experienced no issues during the migration process. The site is well-structured, the product catalog is up-to-date and professionally managed – it’s clear that the Syncee and Shopify integration works perfectly. I especially appreciate that the store always works with fresh data, which is a huge advantage for the customer experience. I can highly recommend the Syncee solution! Hi there, Thank you for the kind review! We're glad to hear that everything went smoothly with the product uploads and migration process, and that you’re finding value in data updates. It's always rewarding to know that our integration with Shopify is helping stores like yours maintain a high-quality, well-managed catalog. We truly appreciate your words!

Business Warning: Our Costly Experience with Syncee – A Case Study in What Not to Use for Supplier Management As a growing U.S.-based ecommerce business, we made the unfortunate decision to use Syncee for managing product sourcing and supplier connections. What followed was a series of avoidable failures that cost us time, money, and customer trust. We're sharing this feedback as a real business challenge to help others avoid the same mistake. Key Challenges We Faced: 1. Product Cost Changes After Orders – Daily Financial Losses Syncee forwards order data to suppliers. However, once the order is placed, suppliers are still able to change pricing, and those changes reflect in the final invoice. This means we were often charged more after a customer had already paid—leading to lost margins and direct financial losses daily. 2. Unverified, Unreliable Suppliers Syncee allows suppliers to onboard through free, unvetted plans. There’s no quality control, no accountability, and often no guarantee the supplier is legitimate. One supplier shipped the wrong product to our customer and refused to refund us. Syncee refused to intervene or assist. 3. Nonexistent U.S. Support Infrastructure As a U.S.-based business, we operate during North American business hours. Syncee’s entire support team is EU-based, and there's no live support when we need it. The support process is clunky, reactive, and not aligned with ecommerce urgency. 4. Weeks of Chat Support, No Accountability After extensive back-and-forth over unresolved issues, we formally requested a meeting between our business team and Syncee’s team. Instead, they continued responding with AI-generated answers—often generic, repetitive, and unhelpful. No real human interaction. No accountability. 5. No Issue Tracking or Escalation Process There is no proper ticketing system to track problems or escalate them. It’s impossible to monitor the status of ongoing issues, and responsibility is passed around without any resolution. For a B2B platform, this is simply unacceptable. Business Impact Operational Disruptions Customer Complaints Loss of Revenue Supplier Disputes with No Resolution Wasted Time with AI-Driven Support Final Recommendation: If you are a serious ecommerce business—especially in the U.S.—we strongly recommend you avoid Syncee. It is not built to support growth-oriented companies with real operational needs. Our advice: Uninstall Syncee now before it damages your business further or you thinking to build business based on their supplier support. Hi there, We’re sorry to read your review. At Syncee, we’re committed to supporting ecommerce businesses with reliable tools and supplier connections, and we’d like to address a few important points. Syncee works with verified suppliers from around the world. Each supplier is reviewed before being listed, and we provide detailed profiles, ratings, and data to help retailers make informed choices. Our partners are trusted, professional vendors with excellent fulfillment histories. While we cannot control supplier actions, we always do our best to assist with disputes where possible. It’s important to note that Syncee does not update product pricing in real time. While our system syncs regularly, there may be rare cases when a supplier updates their price between two syncs. If a customer places an order during that window, a price mismatch can occur. To avoid this, we recommend applying a higher profit margin than 10%, as it may not offer enough coverage against supplier-side price changes. Most suppliers include margin suggestions to help you stay protected. Another effective way to avoid price mismatches is to place wholesale orders in advance. Syncee supports this option as well — you can order products in bulk directly through our platform, ensuring fixed prices and secured stock before listing items in your store. This option is beneficial for growing businesses. As for support, we responded to your requests according to the coverage included in your subscription. While our team is based in the EU, we serve users globally and are continuously improving our processes, including escalation handling and response tracking. We’re proud to be a platform trusted by thousands of growing businesses and remain committed to delivering value and transparency to our users. If you have any questions, please do not hesitate to reach out to our support team. We are here for you.

Very disappointed i had seven days trial period after seven days automatically charged me $99 didn't even charged me charged my wife's account and I have no idea how you guys did it she is so gutted unbelievable before seven days I deleted this app but you guys charged me I still have free period with new plan even though I didn't automatically authorised you Hi there, We’re sorry to hear about your experience. After checking your account, we found that the plan you started was part of a $1/month for 3 months promotional offer following a 3-day free trial—not a $99 charge. The standard price of your chosen plan is $39.99/month after the promo. If you check your Shopify Billing page, you can see the app charges and that our application has a 1 USD monthly fee at the moment for you. Based on this, it seems the charge and review may not be related to our app, Syncee Collective Dropshipping. If you have any questions, we’re here to help.

good Hi there, Thank you for your review. We are happy you love what Syncee offers. Thank you for choosing us!

This app charge your $39.99 right away even when you cancel your subscription to same day and they don't refund back automatically. Therefore this app is a scam and you cannot come in contact with them so you'll have to get your money back. Hi there, We're sorry to hear about your frustration. Just to clarify, our app does not offer a free trial currently, which means when a subscription is started, the charge is applied right away for the billing period. In your case, the charge occurred because the subscription had already started before you uninstalled the app. That said, by uninstalling the app, your subscription was automatically canceled, and you will not be charged again. We’ve been a trusted app on the Shopify App Store for nearly 10 years and are proud to hold the Built for Shopify badge, which is only awarded to apps that meet high performance and support standards. If you have any further questions or need help, feel free to reach out to our support team — we're always happy to assist!

Syncee Collective has been a game-changer for my dropshipping business! The platform is incredibly user-friendly, and the product catalogue is vast, with high-quality items across multiple niches. I love how easy it is to import products directly into my store, and the automated inventory updates save me so much time. Hi there, Thanks for your 5-star review. We're really happy Syncee is working out for your dropshipping business. We are glad you like the product selection and how easy it is to use our solutions.

Good app Hi there, Thank you for your review. We are happy you love Syncee! Thank you for choosing our solutions.

simplifies drop shipping nicely Hi there, Thank you for your review. We are happy to see Syncee could simplify dropshipping for you. Happy selling!

very user friendly and easy to navigate! Hi there, Thank you for your review. We are happy to see you find Syncee user-friendly. Thank you for choosing our solutions.

Have yet to place it in action online. I will write a review once I have seen how well it does. Still work in progress here. So far, everything is going as exspected, Great. Hi there, Thank you for your review. If you have a question about Syncee, please feel free to reach out to our support team anytime via in-app chat or email. Our friendly customer support team is always happy to help.

Awesome collection Hi there, Thank you for your review. It's great to see you love the range of products and suppliers available on Syncee. Thank you for joining our community!

good Hi there, Thank you for your review. We are happy you love Syncee. Thank you for choosing us and happy selling!

Pink Haley

2025-02-12

So far so good! Hi there, Thank you for your review. We are happy you have chosen Syncee to sell products! If anytime you have a question about our app, please feel free to reach out to our friendly customer support team via in-app chat or email. We are here for you.

I signed up without realizing it. I thought it was a free trial. Turns out it was a $99 mistake as they charged me because I was one day late figuring it all out. Not intuitive, not helpful, waste of time. Also, it took forever for them to answer simple questions, ones I had to ask several times. Steer clear. Post script your poor response times and you're confusing. Sign up procedures cost me a hundred bucks. Keep up the good work. Hi there, Thank you for your feedback. We're sorry to hear about your experience. You started a free trial, which lasted for 14 days. When starting the trial, the terms were clearly outlined. Since the trial ended and unfortunately the plan wasn’t canceled before its expiration, the charge was applied. Our team works diligently to respond to all inquiries as quickly as possible, but we apologize if our response time didn’t meet your expectations. If you have any further questions, please don’t hesitate to reach out via in-app chat or email—we’re happy to assist.

Lovely items with great prizes for dropshipping. Hi there, Thank you for your review. We are happy you love the selection of dropshipping products available on our marketplace. Happy selling!

Just starting, love it! Hi there, Thank you for your review. We are happy you enjoy using Syncee. Happy selling!

Great place to shop Hi there, Thank you for your review. It's great to see you love the products and suppliers available on Syncee. Thank you for choosing our app!

Like the products Hi there, Thank you for your review. We are happy you love the range of products available on Syncee. Happy selling!

Good app. Hi there, Thank you for your review! We’re so glad you’re enjoying the app. We appreciate your feedback. If anytime you have a question about Syncee, please feel free to reach out to our friendly support team via chat or email. We are always here for you.

awesome! Hi there, Thank you for your review and for choosing Syncee. We are happy you are a member of our community. In case of any questions, our friendly support team is there for you!

easy to use Hi there, Thank you for your review. It's great to see you find Syncee easy to use. Thank you for choosing our solutions and for being here with us.

Good Hi there, Thank you for your review. It's great you are satisfied with what Syncee offers. Thank you for being a member of our community.