Reviews for Swym Back in Stock Alerts

Great interface and super helpful customer service. I had an issues and it was resolved right way via their chat option. Highly recommended

Perfect app and the BEST customer service support. They are always available and willing yo help. I really refommended

Jay Butler

2020-05-07

United States

This rating ONLY applies to the FREE version. Very suitable functionality for free version and excellent customer service - BiS was not working with the theme my site uses (Testament) and the BiS team went in and made some back end changes in my account or to the version running to ensure working functionality on my site. I didn't expect them to do this given my site uses the free version but they did, very impressed. I may, at a later date, upgrade to a paid version as there is much greater functionality that comes with the paid versions that would be helpful onsite, but the free version is a great starting point for a shop like mine. Would certainly recommend this app to other small shops with out of stock issues like mine.

Perfect customer support. I had trouble, but it was fixed. I hope this app will help us recover some lost sales.

This app was easy enough to set up on my own and it works as expected. There were a few little customizations I wanted to make and the support I received was excellent. They were quick, attentive, detailed, and helpful!

I use this App and the integration onto my site was easy, and their customer service was quick and polite. They had responded to my email and helped me integrate the app onto my store within a few minutes.

The support team is especially helpful in resolving my issue. They found the root cause and quickly resolved it. Although they took awhile to fix the issue, they were patient and follow-up with me closely. I would recommend the App. It would be perfect if there are more customisability feature on its 'Free' plan. Overall, it was a good experience with the support team. You can check out the App on my store at: www.emiens.com

I used this app with the Atlantic Shopify theme. They were able to write a customized app setting so we could enable the "email me when back in stock" button without having to use the "continue selling when out of stock" feature turned on. They were very quick to respond and fixed the problem perfectly.

Envoi des e-mails extrêmement long et parfois on ne sait même pas si cela a été envoyé... De plus, c'est dommage de devoir payé pour avoir l'application dans sa langue maternelle. On est également sans cesse alerter par e-mail pour passer au forfait au dessus. Point positif : Service client rapide et clair.

I installed this app recently and it is great. Interested customers can now easily subscribe to be alerted when products are back in stock. The Swym Support team is also very professional and quick to respond to queries.

The app is very useful and the best part is the customer service. They are amazing! They helped me set up the features to perfectly match my website, very quickly and professionally.

I downloaded this app for my online store and it’s perfect! Having the “notify me when in stock” is great. Without this app I’d be worried that a customer would forget to check back, so this helps increase my sales. It also helps me know the interest of a product before it even comes in, which helps me decide if I should order more stock! This was easy to install and customize so it matches my page. Would highly recommend !!!

Very excited about this app. Needed help installing this app on my custom theme and customer service was awesome. Highly recommend.

Great support, very quick, I would recommend this. Easy to use app and dashboard too. So far so good.

We just added this app to our store on the basic free level and so far so good! Our customers use consistently when their fav product is out....helps us stay connected to our customers about product inventory! Support is very helpful and quick responses to our questions is excellent!

This app is great! A lot cheaper than the other apps available, but I found this app has a nicer, modern design which worked well in our website. The support team was great and super quick on any requests too.

Amazing APP!! Not only it is easy to use and efficient, their custoemr service team is top notch and will help you quickly and efficiently. Very happy with this.

K5 Optima Store

2020-04-17

United States

Fantastic app, I’ve been using it for years in my original store and just recently added it to my second website. If I have any issues at all, when I send an email, I get a response back in a ridiculously fast amount of time, even during this crazy pandemic, which I’m very impressed by. Would definitely recommend!

Great app - easy to integrate and helpful support. I wish they offered more features in the starter plan though.

don't waste your time, it won't even give you the option to actually try the free version. I keep clicking the button and it won't budge

H2O Capsule

2020-04-16

United States

this app does not work at all, worst app ever. I will be deleting. trying to install for more than an hour, does not work... waste of my time, their support is not reachable either

Very positive experience with the support! I installed the app and wasn't satisfied how it worked with our theme. So I reached out to support and frankly I wasn't expecting that the issues could be modified, but still gave it a go. Support took over and all my needs were met quickly and the app is up and running and we are right away getting more 'alert requests' than even anticipated! Two thumbs up!

I just opened a store and was looking for a Back in Stock app. This app is great and is exactly what I needed. The customer service is friendly and helps you in a timely manner, which is very important.

Great app, up to now, only been working for a few days. Had a few problems with the install but Gopinath was very helpful and solved our issue after a few emails. Thanks.

Great app, especially enjoyed their support team - Gopinath was super helpful. Solved my issue in minutes. Cheers guys!