Reviews for Subify Subscriptions App
Gallery Lane Magazine
2023-01-30
Australia
Incredible team and the support is beyond amazing. Yasaman from their team has been such a delight, and solved all of my issues in such a timely manner. Would highly recommend Sibify for any stores running subscriptions!
Rista Barista Roastery
2023-01-20
United Arab Emirates
Easy to install and integrate with Shopify website, smooth operation. Team is consistently asking for improvement suggestions and by this rate soon probably will be the best choice for managing subscriptions. Looking forward to see improvements and many thanks to entire team for quick support when needed.
Be Better
2023-01-18
Mexico
Excellent service and attention on customer service. Easy to install and use instantly to your store.
Impact Candles
2023-01-16
Australia
The guys at subify are great and very helpful! Mohsen was very helpful and customised my widgets to match my store them. I would highly recommend this app!
Bold Soaps
2023-01-15
United States
LOVE IT - LOVE IT - LOVE IT! Only took 5 minutes to set up and start selling subscriptions! As soon as I downloaded this app customer support reached out and we're super nice and supportive. If I could give 10 stars I would! Highly recommend
myeternalflamecandles
2023-01-13
United States
I just downloaded this app and had soooo many questions. I worked with a rep Narges for two days and she made sure i understood everything and answered all my questions, sent snap shots and links that were so helpful. I haven't expierenced the app with a customer yet though. There are two things I can't wait for Subify to add which are customize emails and for customers to change products within their scubscription.
RESPECTED ROOTS
2023-01-12
United States
The customer service is great! The app works well. Our customers like getting subscriptions. We wish there was a way to adjust the frequency of the subscriptions. Fortunately, they're able to get it done whenever we reach out. Thank you!!
MyCreativeHealingFriend LLC
2023-01-12
United States
Customer Service especially with Delaram- was awesome. So helpful and sincere. Very patient with me and my questions.
warmleggingstore
2023-01-03
Italy
The app solved all my problems, it's great I was able to manage my subscriptions in a pretty decent way, the team is always helpful, but I would recommend covering one thing. If the customer buys 2 products from Shopify, you should not do x2, but always x1 every few days. Or put 2 options, both for those who want to do x1 and those who want to do x2
KMA Analys
2022-12-30
Sweden
Great customer support and subscription service. Easy to use UI for the customer as well as easy to manage by the admin. Works well for subscriptions with free trails, and a reliable choice for subscription products!
Bene Beauty by Bri
2022-12-29
United States
Just got it set up, customer service was really helpful and fast responding! This app seems easy to use and I believe it will fit perfectly for the subscription products and boxes I plan to offer on my store.
The Allergy Kit
2022-12-27
United States
The support is superb! Hasti has helped me every step of the way. She also offered other workaround in order to show what I really wanted. I recommend this app!
Kindred Stories
2022-12-23
United States
Incredible subscription app. Very easy to set up, and their customer service chat is extremely helpful and responsive. You can tell they've taken a lot of time to master the customer experience (both for your customers and you as their client). Their how-to videos on Youtube are also extremely thoughtful and helpful. Great functionality and they are quick with and open to customizations too. I'm so happy I found this service. The idea of starting subscriptions for my business was a bit daunting as we have tons of SKUs and I'm really glad I found and decided to take a chance on Subify.
DripSupply
2022-12-22
United States
Absolutely great. Great customer support, great everything 100% worth it. Highly recommend. For anyone whos considering a subscription app, this is the one.
Tabor Bread
2022-12-21
United States
Hello! This is a super well done app that makes even the weirdest requests possible! I had some wonder help from Narges in the customer help portal who was patient, kind and helpful throughout the whole process! Excited to see how this continues :-)
theglassflorist
2022-12-20
United Kingdom
Had a question which was dealt with very thoroughly by Melika. Very happy with the app so far, all very straightforward.
Beach Barn Candle Co.
2022-12-20
United States
the best subscription software out there! They did everything in their power to help me integrate this into my shop and i couldn't be happier!!
gleenr
2022-12-18
United States
I've installed this on a client's store and have been super happy with the app and the support team. They've really understood specific details of my client's product offerings and helped me set up the proper subscription rules and integrate the app into Shopify email. I look forward to seeing how it works when we launch very soon.
Shroove
2022-12-16
United States
They helped me to customize the widget and had a really pleasant experience with them overall. I can only recommend them.
borobuilt.com
2022-12-16
United States
Subify is amazing! I would highly recommend to anyone looking to add subscriptions to their website. Their customer service team is very responsive and easy to work with. They have made our subscription service way easier and overall made our conversion rate skyrocket!
B3TTER
2022-12-13
Spain
Es el mejor plugin de suscripción que existe, muy completo y te permiten editar toda la parte visual.
Collagen Stickz
2022-12-12
Australia
I've been holding off doing a review about this api because the devil is often in the details and I want to post a review that encompasses the whole process from installation, customisation and application which I can now do. PRO's Easy to install & customise to match your store's look. You don't need to be a Dev! Very responsive & supportive customer service. 10 out of 10. Great agility. Subify have implemented several improvements & are developing more to give their users F&Bs they want to capture selling opportunities associated with subscriptions. Very proactive. CONS: Rebates instead of discounts. I was offered a discount to come on board for which I was very grateful as we're a start up needing to keep our overheads as low as possible. It wasn't explained at the outset the reduced cost offered was a rebate so the first fee was a shock. Shopify doesn't report rebates separately so my criticism was simply that discounts should be applied as reduced fees - not as rebates - so users can easily see what they're paying. That being said, after a few rounds of me grumbling about this, Subify offered me a reduced fee instead of a rebate but by then the transactions had been processed and I didn't want to circle back to uninstall the api and reinstall to make it happen. Customer correspondence. Very early in we needed to access copies of correspondence sent to our customer following the subscription set up. It came to light that Subify only keeps customers records for 30 days and this customers correspondence had aged past that date. I complained. Subify changed. They now will offer blind copying of email correspondence to the main store email account. Bottom line: Highly Recommended. Subify listens, learns, evolves. They are clearly committed to being the best. Even their Cons are Pros! Stop looking. You've found your subscription solution.
Wonderbake
2022-12-12
Canada
Le service est impeccable, personnalisé et rapide. J'ai essayé presque toutes les applications disponibles pour faire le genre d'abonnement que j'avais besoin et c'est la seule qui répondait à toutes mes attentes. Je recommande à 100 %!
DigiBox.ca
2022-12-08
Canada
This app is great and has even better support! Yasaman is an excellent Subify representative. She acts quickly and delivers results.
Lace it up Fashion
2022-12-03
United States
There was no live chat or customer service available this weekend. It's not as simple as the video said. Unable to select products and create subscription box