Reviews for Subify Subscriptions App

Amazing customer support! Quick response time with solutions to every concerns! Definitely recommend!

So easy to set up and AMAZING customer service! So excited for this app!

Our previous app is closing, so we chose Subify to be our next subscriptions app. Seller support is responsive and very helpful, especially during subscriber data migration.

The customer service is amazing. I've tried a few subscription apps and this is my favorite.

Many functionalities and the support is great!

Thanks for the five stars!

So far I'm happy with the app. There are some minor bugs but the customer services and the dev team are very active and quickly resolved my issues.

Nareh was lovely support agent, she helped me with my budget and the team even adjusted the theme of the app to suit my store. Deserves more reviews. Thank you

Customer service out of this world. They helped with custom css that I didn't know.

I recently had the pleasure of interacting with Aliya from Subify, and I must say, her exceptional customer service truly stood out. Not only was she incredibly helpful, but her response time was impressively speedy. Aliya went above and beyond to address my inquiries promptly and efficiently, leaving me thoroughly satisfied with the level of support I received. Her professionalism and dedication to ensuring a positive customer experience are commendable. I can confidently say that Aliya's assistance made my interaction with Subify a truly pleasant one, and I wouldn't hesitate to recommend their services to others. Thank you, Aliya, for your outstanding help and support!

Acabo de empezar con la aplicación pero la primera experiencia con el servicio de atención al cliente a través de chat (con Melika) ha sido fantástico. Un 10.

So helpful when I came across problems the team were quick to sort it - a great user friendly App and so pleased to be using it in our new Shopify shop. Just be Kind Dog Food

I just discovered Subify last night and I had multiple questions about the service. I used chat to communicate with Subify representatives this morning and all of my questions were answered promptly. Melika was very helpful and informative. I am now in the process of setting up my subscriptions and it seems easy enough. If I do have any difficulties I'm sure Melika will be there to assist me. Once I start actually using the app I will leave another review. Looks exactly like what I've been looking for at the moment. David Morris Shea Medgine Body Butter

This app is pretty good. Customers can have a hard time finding out how to update their subscriptions, so I get a lot of emails about that, but hopefully now that the payment warning function is enabled it will help. They have great customer service. I've always gotten timely and helpful responses and they have been patient helping me work out kinks and resolve issues. We've definitely gained and retained a good amount of income from using subify

Thanks for the five stars!

Migration took longer than expected due to legacy issues we had with our theme and various old apps we had installed. The team did work with us closely to resolve issues encountered every step along the way. There are features that were required features we were missing along the way and most of them were released within 2-3 weeks and some have not been implemented. Overall, the app dashboard is easy to use and the live chat is prompt in responding to queries as well.

La aplicación es sencilla de utilizar y cualquier problema que e tenido o no e entendido algo me han ayudado en un momento por el chat.

Very helpful Customer Service!

Thanks for the five stars!

easy to use

Great product and their customer service is very quick and super helpful.

Many thanks for the fives stars!

If you are switching over from Subbly, or need help with migrating your customers, please don't waste your time on this app. I am so sorry, the service is run by bots & its actually really sad that this is my first bad review I have ever left. I hope it helps another business owner make a better choice... go with another app.

Great app, I've been running subscription services for 10 years and this is by far the easiest to use.

I had several questions and they answered them all quickly and resolved any issues I had. Would recommend.