Reviews for Snappic ‑ Instagram Ads

I have used this app for 3 months and I signed up for their managed ad account service. The first month their results was around 3.0 roas (keeping mind that I was already at a 3.25-3.5 roas prior to working with them), the second month 2.5 and the last month dropped to 2.0 roas. After talking to my account manager they put the blame on everyone else but themselves. They even said that Meta had issues which resulted in 2 weeks of my ads performing 1.0-1.5 roas. I spoke to my Meta Ads Manager and they checked my ad history to see changes to my ads and my ads were not updated, they just reallocated my budget. Do not work with this company, I feel they just use their software run your ads which ultimately isn't what I paid for and receive horrible results.

Snappic and especially Ben are amazing. I have been working with Snappic for 3 months now and they were able to multiply our monthly sales by 5. The sales keep increasing each month. Ben manages the adds and adjust the budget every 2-3 days. I am so glad I chose to work with them!

So far I only have amazing things to say about the team members I have worked with so far. Nina has helped me detangle a Meta mess that has had my social down for months. I'm excited about next steps and getting everything up and running!

So far so great! Nina was so helpful with the setup of my account and explaining the next steps. I've heard amazing things about Snappic, so I'm really looking forward to starting this journey to increase my online sales.

feliciteapparel

2023-08-15

United States

Snappic has been a God send! My facebook account was shutdown and Snappic had it up and running in less than two days.I expect big things from our partnership and i am sure they will deliver.

I faced difficulty in completing my onboarding process because the service provider had concerns about my ads violating Meta's terms of service. Despite having successful ads with a 4X ROAS on Meta, they refused to provide their service. Additionally, they asked for my credit card information in case my ads did not run on my own account, which seemed suspicious. Overall, I found the experience to be a waste of my time.

snappic is incredible! edwin spent so much time with me and i am such a small shop so it's obvious they care about the people behind our brands. SUPER great customer service!

I was really excited to try this app and but had an awful experience. None of my ads went live and they were in the approval process for weeks. Just long enough to charge your credit card.

LOVE Working with Snappic, best agency ever! the team is super supportive and knowledgeable. Highly recommended.

Cristalina Swimwear

2022-10-20

United States

I would recommend Snappic and working with Nina. She's kind, super helpful and most importantly, responds quickly :)

Valley Cruise Press

2022-03-03

United States

We love Snappic! We started on their basic platform in 2019 and saw such good returns we decided to upgrade to Hypergrowth in 2020. They have been super helpful, very attentive and have transformed our business. I would definitely recommend!

It is too early to speak about results yet (I will write another review in the future) but so far the platform is very easy to use and understand. The support from their customer service team has been fantastic!!

Highly recommend them! Their customer service is extremely fast in replying and very helpful at all times.

Everyone is super helpful and they definitely want to help you succeed. I used this app for a few months but unfortunately did not see the results I was hoping for. My cost per acquisition was pretty high when you consider my overall average order value. You are also paying them a subscription fee per month. In order to 'unlock' a higher ad spend you have to pay a lot more money per month for their 'hypergrowth track'. I don't think this app was the right fit for me.

Emily was AMAZING. We had to do some last minute reconciliations on our business costs and we got all our documents from Snappic within an hour. Amazing

Very easy to set up self service ads, and Emily was super helpful getting things dialed in. Very promising ROAS so far!

Edwin set us up on the app personally - it's a really great blend of an easy to use product with a consultative approach to get you up and running. Looking forward to seeing what results we get!

just signed up to the trial and i a really looking forward to seeing we can use the ads effectively to increase our sales. i have full confidence we are going to see positive results

Edwin from Snappic walked me through our current ad efforts, pointing out some potential issue and where they can fill in the gaps. These guys really take the time. The platform is simplest ad setup I've seen yet, and I've tried them all. Overall this feels way more in line with our brand than some of the cheeseball PPC agencies are recommending.

The Snappic platform is unlike anything else I've come across in the app store. The simplicity and streamlining of building ad campaigns is going to save us tons of hours each week.

very helpful every step of the way. supper easy to use, friendly and helpful team. much straight forward way to running ads and making more money! I love it

We use SNAPPIC to amplify our reach to customers and improve sales - as a small, independent brand it is phenomenal to have the expertise and thoughtful customer service delivered by the SNAPPIC team. Our sales have increased beyond expectations! More importantly, it is the human element and truly outstanding customer service that has made all the difference. They are real people who are invested in our brand's success. Joining SNAPPIC is the best decision we have made this year!

I'm just reviewing the call and setup at the moment, which was very (very!) easy to do, the call wasn't salesy which is great as that's an instant no from me! I will review again once our ads have been running a little while.

Came back to this app after using on another shop & it is even better than it was before. Thank you for your help, insight, guidance , and your solution. Their customer service on a daily basis is immediate & I appreciate it more than I can even describe. I came to this company in utter despair and have been seeing direct sales from the ads that - without them - I have no idea how to run successfully. Highly recommended!

Really friendly and helpful support. They made it so easy to set up. Wish I got started sooner with Snappic!