Reviews for Smart Product Filter & Search

Thanks Helen for the support

Great app with excellent support. I had some customization requests and they made the changes exactly as I wanted. I highly recommend this app!

取り扱う商品が多いのなら、このアプリは必須です。日本語にも対応しているから使い方に迷うことはありません。 設定中どうしてもフィルターが反映しないページがありましたが、問い合わせからすぐに対応、解決してもらいました。ちなみに問い合わせは英語です。

This app helped us to have all the filters that we needed. Easy to use and great customer service. Very fast to resolve any issues or help with the setup. The only thing that is a bit annoying - you have to sync the app every time you make any changes to collections otherwise the changes won't show. Rather than that, good app!

The app works great with our theme and the company are very responsive and helpful if there are any issues with the app or modifications required.

Very prompt response and excellent service !!

Looking for unparalleled performance? Look no further than Smart Product Filter & Search! Their customer service and app performance are truly exceptional. I've been a loyal user for a long time and will continue to be. Whenever I needed assistance, they promptly responded, even on weekends. They always go above and beyond to resolve any issues and provide top-notch support. On the other hand, I had a terrible experience with another app (unfortunately, the name slips my mind). The developer seemed clueless about their own app, leading to wasted time and money as I tried to fix things myself. Their customer service left a lot to be desired. It's evident that they prioritize profits over providing quality service to their users. Learn from my mistake and opt for Smart Product Filter & Search for an outstanding app experience.

Fake free app

Excellent app. Easy to use, well designed, all the needed features. Their support is also 5-star, extremely quick to respond and solve problems. Communication is excellent. I would recommend this app to anyone over any other of the same type, which we have tried a lot. You are in good hands!

Big thanks to Helen and the dev team for the great support. Issues and inquiries were resolved swiftly and effectively. The app worked out great!

App has a wide variety of features which should meet your needs. Product support is very helpful and quick in resolving issues.

Works really well once you have it dialed in. It did require reaching out to support a couple times but they were great to work with. Very happy with this app.

Big thank you to Helen, superb

This app says free plan available but there is only a free trial. Talk about false advertising.

I initially encountered some compatibility issues with this app when trying to integrate it with my existing applications. To be honest, I was quite disappointed at first. However, my entire perspective changed when I reached out to their customer service team. Helen and her team proved to be a breath of fresh air. They were not only willing to listen to my concerns but also open to collaborating with my other apps to resolve the compatibility issue. What really stood out to me was their dedication to assisting me even though I was still in the trial period. Overall, I'm impressed with the customer-centric approach of this app's team. They've turned my disappointment into optimism, and I'm looking forward to seeing how this app evolves with their dedicated support.

Wow very professional and quick to respond. Customer service is excellent. Great application and look. Most of all, Helen is awesome!! Really appreciate it!!

The customer service is very patient, they reply very quickly to emails you send them, and they fulfill all your requests, which is really convenient and saves us a lot of time!

Plebs en Snobs

2023-09-25

Netherlands

good app, and good support team.

The app is extremely helpful to our business and customer service was first class.

Great application and most importantly the support team is fantastic in responding and resolving issues, should there be any.

The support team is very helpful, thx a lot

To be honest, I still can’t believe I received such amazing support from a free app – I think even Steve Jobs would admit the defeat in this case. It's like a fairytale of hidden treasures, where you picking something just to give it a shot and next thing you know – the crown, diamonds and a dragon. Thank you for this experience

Helen was a great help with creating a custom style that fit with our brand theme for our collection and search pages. A quick turn around too, for something they offer at no additional charge!

When this app is working, it works great - but when it's not working, it doesn't sync automatically, and when it does it sets all of our product settings back to default, so I have to log a ticket to have them sort it (which can take a few days). The app must be down at the moment because I can't even access it, subsequently some of our pages are taking actual minutes to load. Had to download another app to speed the website up just to be able to make sales still while we are looking for an alternative. It's rare this happens but when it does its a complete nightmare. EDIT: Have since spoken with Helen who has helped improve our experience and has been a big help. All issues seem to be sorted for now, fingers crossed it stays this way! EDIT (2 years later): Since speaking to Helen 2 years ago, this app has been working perfectly since. If I've had to log a support request for anything, it's resolved quickly and properly. Pleased we stuck with it - if you're having problems, log a ticket and they will help!

Excelent work and fast help. Recomend!