Reviews for Smart Product Filter & Search

Good support, very helpful!

Very responsive customer service! I really like the app and how it helps us customize how products appear in our store.

We've been using the filter app for our Shopify store and overall, it's been a strong addition to our toolkit. The app offers a robust filtering system that significantly improves product discoverability, especially for stores with large catalogs. Support has been responsive and helpful whenever we had customization requests or issues.

Cherie Kay

2025-05-08

They seem to be very helpful.

The Smart Product Filter & Search app has been incredibly helpful in improving navigation and product discovery on our Shopify store. The filter setup is powerful and flexible, and the support team is responsive and professional. Overall, a great tool that we highly recommend!

When I encountered problems, they promptly helped me solve them. The team provided very professional service.

Nous avons commencé à utiliser cette application il y a une semaine et jusqu'ici, nous sommes conquis ! Le service client est particulièrement remarquable, efficace et très rapide (résolution de nos questionnements et problèmes en moins de 24h).

We had an excellent experience with the Smart Product Filter & Search app. The support team, especially Helen, was incredibly responsive and helpful with our customization requests. We implemented custom filters and modified the product cards seamlessly. Highly recommended.

Front facing, I really liked this app. But unfortunately it causes LOTS OF BUGS on the website. I had to reach out to Shopify support 3 times due to glitches and bugs on the website ~ and every time it came back to this app. It blocked my customers from checking out, it froze the website entirely at times, it hid items from my shop that were active -- it was a mess. Great app but not worth the loss in money I experienced from all of these glitches it caused. BEWARE!

Great app with great customer support willing to help with small tweaks to the coding. Helen was great!

Helen was awesome - communicated with me the whole time and made certain that the filters were implemented quickly and iterated even faster. Not my first time using this app and won't be my last! Great app!

Helen was of great help when we needed support, we rely a lot on this app and the support is always great!

It's a feature-rich filter and search app, which most stores need. An improvement on the standard Shopify filter. Easy to set up with no technical knowledge, and support is responsive and friendly.

This app is so useful and the Globo team is soo helpful!

Great app and best customer support, thank you Helen.

I'm using several Globo apps and despite their great Software I want to highlight their superb support. They even helped me with code that was not directly linked to their app (but affecting it) where other agencies would have asked me to pay for. Always fast responding, friendly and supportive.

Used this app just to display variants as separate products. But this app comes with a lot of issues. Several times every week I have to reach out to the customer service because our badges look weird, badges say wrong stuff, the filters are wrong, stuff on the site changes font and colors and so on and so on. They get a 2 stars because the customer service is fast and solves issues even though the issues come back in a few days.

very useful helpful and lot of features options

Ticks all the boxes, plus Helen and her team are very responsive and highly technical. We'll be using this app moving forward.

Great service, basically any request can be completed!

This app has been a game-changer for my store—packed with powerful features that made an immediate impact. The customer support is just as impressive: fast, responsive, and genuinely helpful. Highly recommend and will definitely keep using it.

Very good, very helpful to me

Dear Steven and Vivian, many thanks for fixing my issue regarding my color of text and fixing the quick add to cart.. many thanks guys

Great app with Really Great Customer Support! I've been looking for a better product filter app for my store than offers more. Others i've seen were limited in what I wanted to do. This ones is easy to work with and if you run into any issues their customer support is fantastic!

The app is great, but the support is even better, they provide solutions to every issue and do it with care. Helen does a great job with support.