Reviews for Signifyd

Really useful and easy to understand App. The design of it makes it easy to distinguish possible fraudulent orders and act accordingly. The introductory phone call from the CEO who talked through the application was extremely useful too, gave us the confidence to trial the product and the knowledge needed to use it to its full potential. Excellent!

The app is beautifully designed which makes it very easy to understand your data at a glance. The customer service has been exceptional from the start. Highly recommended - makes it very easy to decide if your orders may be fraudulent and in need of further investigation.

Absolutely outstanding, this was so easy to install and the phone call from the CEO was a really nice idea to help install confidence that i had picked the right app even from all the way across the pond! We sell high end baby clothes and have small number of orders but high cost wise, this is perfect for us as lost of our customers are from overseas. FABULOUS and THANK YOU

They have been great to work with and have went above and beyond to help us start our small business from the ground up. Quick responses to issues, questions and concerns. Customer Service in general with most companies stink, but Signifyd is setting a different standard. Glad we found them! www.minijoops.com

2020AVE

2013-09-18

United States

Signifyd has been a great app for us because we can trust that this will filter the fraudulent orders. We no longer need to check and review each order. I love how I can customize the settings to fit to our business needs. There is no setup work either as all I have to do is log in and my shopify orders are all in the homepage. This app has been extremely easy to work with.

At mundialtreasures.com, we retail high end leather bags and other fine crafted goods. Since our item are of relative high value we were in desperate need of a service that reviews transactions. We found that Signified provided detailed and accurate information about all transactions. Since using Signified we have not had any problems with fraudulent transactions, and have had zero chargebacks!. I am thoroughly satisfied with the Signified app. It has proven to be a very useful app that has more than paid for itself. Thank you so much!

Revenue new markets Signifyd was instrumental in our ability to launch in new markets given their ability to ensure we processed only clean transactions. Fraudulent international transactions was a major concern for us given the decreased searchable customer data compared to our domestic home base. Signifyd’s impressive database was able to find rich data sources on even the most remote of customers, giving us peace of mind knowing we were not about to ship to international identity thieves. KhalsaKirpans.com

Chargebacks, less chargebacks We sell jewelry at thekhalsaraj.com, and chargebacks can severely hit our bottom line. With Signifyd’s service they provide an analysis for all of the data they provide, explaining why you should or should not accept a transaction. With alerts notifying me such as an email that has previously been tied to a chargeback or making our team aware that a credit card was issued out of country, our ability to monitor our transactions with data you simply cannot find anywhere has become razor-sharp! TheKhalsaRaj.com

Operational efficiency Before Signifyd our fraud team was looking up orders one by one in a manual time consuming process. Now with the Signifyd app, we have been able to review our orders far more quickly and with a greater confidence given the overwhelming data they provide for every order. This is the best fraud app we have ever seen! LifeKnives.com

This app has been able to flag charges which may appear fraudulent. It is simple to use and has been able to save us money by avoiding fraudulent charges. I have been impressed with the customer service and how quick the Signifyd team has been to questions and concerns. Highly recommend this app.

This app has been a tremendous addition to our order processing workflow. With order-processing time growing - its hard to make time to check for fraudsters. With Signifyd, they completely automate it and do all the hard work for you. It feels like they deeply check each person and give you the tools you need to decide on your own, if you so choose. Other services like this give you complicated data. Signifyd makes it simple, yet they show you all the data that they use to back up their decision. Not to mention, their customer service is awesome!