Reviews for Sidr ‑ Sales Tax Automation

We are a new customer and have -0- regrets picking and using this app. So far, the customer service has gone above and beyond helping us get caught up and the actual app is so helpful and easy to understand. Great solution to filing and paying sales taxes!

Incredible customer service. I think Tongbo answers questions 24/7. Seriously Tongbo, when do you sleep? ;) I was skeptical in the beginning because it is a newer app and I had horrible customer service experience with Avalara and TaxJar. HORRIBLE. But Tongbo and SIDR are hands down the best app we have installed, ever. All of our states that we have Nexus in, they have registered for Sales Tax licenses and with the states on auto file everything has been seamless.

Hunny Prints®

2024-03-13

United States

This company is a life saver. They make filing state taxes SO easy. Their customer service is amazing. I honestly can't say enough great things!

Our company has tried several sales tax app; however, this app is the most intuitive, user-friendly app on Shopify for sales tax. Customer support was helpful and quick. Highly recommend!

I really liked the app! It saves the need to spend time filling out returns. The support is just impeccable! They responded to questions and helped set up the app within a few hours. Thank you!

Big kudos to Sidr Tax for being a lifesaver with my taxes! I did my homework, called around, and tried a bunch of apps before stumbling upon these folks. Let me tell you, they really delivered. Sidr Tax got me all sorted out and up to date with my taxes. The best part? They've been super easy to talk to and kept me in the loop every step of the way. Compared to other places I checked out, their price is a steal for the quality of service they provide. If you're on the lookout for tax help, give Sidr Tax a shot. I'm glad I did, and I'm betting you won't be disappointed either. Props to the Sidr Tax team for making this whole tax thing a breeze! ⭐⭐⭐⭐⭐

I'm am so happy I found this App. This is my first year in business and I had no idea how to pay my sales taxes or find out how much. This app made it so easy for me to figure out. I was able to get a demo quickly and they walked me through the entire dashboard. I will like a pro now. Thank you!

Customer service is extremely responsive and very helpful. They helped me back file taxes and set up automation moving forward. I've only used them for a few weeks - but so far, amazing!

The developer is amazing! He is always quick to help and answer questions, and he went out of his way to help me with sales tax issues. Sidr is my new sales tax BFF!

Excellent experience with Tongbo at Sidr!! Was very responsive, got back to me via email and chat and was easily available to make a video call with! Highly recommended and our store was set-up easily right away. Thank you Sidr, for making this a great experience and having excellent customer service!

I can’t express how much I love Sidr Tax, the sales tax collection app for Shopify, developed and owned by Tongbo! It has made managing sales tax a breeze for my online store. The user-friendly interface and seamless integration with Shopify make Sidr Tax a must-have tool for any e-commerce business. With this app, I no longer worry about compliance issues and can focus on growing my business. The automated calculations and reporting features are a game-changer. I highly recommend Sidr Tax to all Shopify store owners looking for a hassle-free way to handle sales tax. Thank you, Tongbo, for simplifying this complex aspect of e-commerce!

This is a great sales tax app! In my opinion, it's better than Tax Jar. Tongbo is the developer and he is super helpful. I was down to the wire in filing my sales tax and couldn't access the information from my Shopify store. Shopify referred me to this app and Tongbo got me all of the information I needed quickly and very well organized. Highly recommend.

By far, SIdr Tax has the best support service among all that I have experienced. Tongbo was attentive in answering my questions and provided professional advice on my tax issues. He was so patient to deal with a newbie like me in this area of business. I was so pleased and would give a 10/10 rating for this brilliant service. Highly recommended!

Malie

2023-09-06

United States

This is exactly the software that we needed to handle our sales tax concerns. Whatever features that were not available were quickly provided or added to the list of features that will be available in the future. It was a very quick and simple process to install and implement the app. And Tongbo has been extremely helpful through the whole process!

Very easy to use. Great customer service!

It's always a big headache to do state sales tax. So many states to go through. Different rules. Sidr has been a huge time saver for us. Just give Sidr the data. It just takes care of my taxes.

sales tax is such a headache. good thing, i found sidr. made it so easy for small business like mine! very easy to talk to as well.

This app was by far the most affordable option for my small business. The customer support and functionality is absolutely 5 stars. If I could give it 100 stars, I would. Tongbo responds in a timely manner and is happy to provide assistance as many times as necessary to get everything set up. I am so grateful for SIDR - Sales Tax Automation.

Studio Gear Cosmetics

2023-07-31

United States

I'd give them 10 stars if I could! Their customer service is outstanding. Thank you for taking over the miserable task of filing Illinois sales taxes!!!

August

2023-07-31

United States

I am so excited to use SIDR! It breaks out all of the state county and locality Sales Tax in such a simple way that I don't get from Shopify. Further, it breaks out international sales, which will help in preparing Forms K2/K3. This is a great addition to our tech stack!

Filing CA sales tax is a massive pain, and I have looked all over for a app that would help me file by each county. Sidr is the answer. It's very comprehensive and Tongbo on the support side is very helpful and quick. So glad I found this app.

I am very impressed with SIDR customer service. Tongbo was beyond helpful and even assisted with issues outside of application. Filing taxes is a complete headache and as a business owner, I am split and pulled in every direction. I've learned that this is a new company and I must say you all are off to a great start. Congrats on SIDR and keep up the great work.

I used this app to help with filing my sales tax reports. Tongbo was very patient with me and extremely helpful!

I found the people very helpful and responsive to inquires. I look forward to an easier time reporting sales taxes.

I installed Sidr, and within two days I have perfect sales tax reporting! Tongbo, the CIO, reached out personally to let me know the status of my store's data because it took some extra time to pull in all my sales volume. I already know this app is going to save me hours come sales tax time! Wonderful app, highly recommend!