Reviews for Sidr ‑ Sales Tax Automation

I read all of the outstanding reviews of SIDR tax and decided to work with them. As I worked to setup my sales tax account with SIDR, they were with me in the setup answering questions and making the setup very easy. We sell nationwide & their system tracks sales to all states & informed me as I reached states nexus. SIDR has filed three quarters for me on time, ensuring payments are made, my level of confidence in SIDR couldn't be higher not to mention my sales tax stress has ended as I am in capable hands with SIDR, couldn't recommend them more. Thank you

The perfect 5 5-star reviews average on the App Store for Sidr Tax is well deserved. If you are a store owner and are serious about staying sales tax compliant, then you really need to consider working with Sidr Tax. SUPERB service from Tongbo, Kevin and their team. So easy to work with. Great Chat Service. Very very responsive ( I don't think they ever sleep :) .....and most of all - their app is so easy to use , logical, clear and very user friendly. I cannot recommend Sidr Tax enough to other Shopify Store owners. So happy we found this great company!! Keep up the great work Tongbo and Kevin!!

The Steeping Room

2025-04-04

Wow - this is a 5 star app. Set up is a breeze and the service is fantastic. Highly recommend if you need to file sales tax in more than your own home state.

There needs to be an option for 10 stars! Our bookkeeping team decided to start using Sidr for a new client rather than a competitor that we are using for an older client, and it has been a world of a difference. First of all, the user interface is much more clean and less overwhelming than the competitor. This includes the means of populating reports should you be filing returns manually, but we decided to go with the automatic filing. Second, the costs are much more reasonable. Third, the tutorials and help articles are immaculate - it feels like they're reaching out and holding your hand personally to walk you through all steps of the infernal sales tax processes. Lastly, and most of all, the support we've received from Tongbo and Kevin from Sidr have been nothing short of magical. The patience, understanding, and ridiculously speedy communication we receive from them make dealing with sales tax matters feel like a walk in the park. We can't recommend Sidr enough!

Working with Sidr has been an amazing experience! From the very beginning, they were incredibly helpful with setting everything up and getting my sales tax ID — they practically handled it all. Their responsiveness is top-notch; any questions I had were answered quickly, and any issues were resolved immediately (Caused by me, not them). I was really stressed about managing sales tax reporting, but finding this company has been such a relief. If you're considering working with them, don’t hesitate — it’s truly a 100% stress-free experience. You won’t be disappointed!

As a small business owner, I’ve always been cautious about delegating critical tasks, yet managing the increasing demands of growth can be overwhelming. That’s where SIDR has been a game-changer. Their automation and expert guidance on Nexus and sales tax have streamlined a complex process for me. As my business has expanded, I’ve entrusted them with filing taxes across multiple states—and I plan to add more this year. Their seamless service and reliability have earned my trust, allowing me to focus on scaling my business while leaving state tax compliance in the hands of true experts.

This team has made sales tax (something I was so worried about) so simple. The auto file has been a weight off my mind, and when there was some confusion about having duplicated my license, this team chased down the issue (over the course of almost a full year!) and followed up constantly until the problem was solved. I highly recommend Sidr Tax to anyone considering bringing a sales tax solution into their Shopify platform.

Working with Sidr App has been great! This service is exactly what I was looking for. I love the reports and can see how many products were sold by each State. The support is Very good. My first retail tax payment was just made by Sidr and I didn't have to do it. Thank you Tongbo for getting that all wrapped up! Feels great.

Tongbo and his team have been great with responding fast and filing sales tax return for us on time. I am glad we are using your service :)

Incredible support and service! onboarding was quick and seamless.

Great App and Amazing team, super helpful and super fast in communication.

Best tax app to date! Amazing customer service. A Godsend. Thank you Sidr.

Sidr Tax has been exactly what we needed for our growing business and increased sales tax filing demands. I have been very happy with the app and especially with the customer service (it feels like you have your own account manager!). I had used Avalara and Taxually in the past but both had such high costs and very poor customer service. I would definitely recommend Sidr Tax for filing business sales tax returns.

I am a bookkeeper and needed something to help my client with her Shopify sales tax. I demoed quite a few of the other sales tax reporting software products and am so glad I went with Sidr. They have made processing past and current sales tax super easy and have saved my client a bunch of money. Tongbo and his team are very responsive and explain everything very clearly and promptly.

I've just signed up with Sidr and am blown away by the functionality, reporting, ease of use, and customer service provided! And all for about 1/5 the cost of Avalara. Sidr provides a needed service for start-ups and small businesses who ship products to various locations, and without overcharging. Highly recommend! Jessica Super Pacific, Inc.

Customer service can't be beat. From the very beginning, our company was helped from setup until completion of very awkward and involved sales tax reporting. Now that we have it up and running, having this app's services will be a tremendous help. It's a relief to know that the Sidr team will be there to help us get it done.

DON'T WASTE YOUR MONEY ON AVALARA! I'm the tech/ops manager for Make It Happen Media and I never leave reviews for apps but I feel like I really had to for Sidr. We have 2 other stores that have separate shopify accounts and since they're all underneath our account it makes it very easy to separate which sales and reports go to which store, you can even combine all the sales for stores if you have to combine the tax information under 1 EIN. Their customer service team is truly unmatched. When we first implemented this app at the end of last year, they didn't split the food tax vs state tax for Illinois. I brought this to their attention, and their team got to work coding and brought the feature to the platform. Not only that, but they actually updated me and let me know when they did this. This might seem like a small feat but I've been designing sites for over 8 years across every platform you could think of and its so rare you're personally notified about a feature you inquired about. 10/10 5/5 100/100. I've tried a few other apps before we landed on Sidr and it hasn't ever let us down!

Bartact

2024-05-27

United States

Very happy with this service - the communication with the Sidr team (mainly working with Tongbo) has been excellent, and they are providing exceptional customer support. They immediately respond to questions and emails and provide very timely updates on any changes or topics that would require our attention.

Love it so far! customer service has been great!

Sidr has been a savor for my business, as a super small business hitting our tax nexus Sidr has made the process so easy and affordable for me. They take care of state registration and file automatically for me. Would recommend Sidr to anyone big or small. Their communication is top notch and respond almost instantly

We switched from Avalara to Sidr when our shop converted to Shopify and Tongbo and team not only made our transition so smooth and provided round the clock support to ensure our data and needs were met from Day 1. Since then, after 6 months, we continue to receive excellent service (you would think we're their only client, they make you feel that valued!) They help with even the most complex compliance issues and provide insight and answer any questions from big to small. Highly recommend this product if you're looking to switch, we are so happy we did.

ZIVI Apparel

2024-05-23

United States

Absolutely amazing app. The support is what makes it the best. Tongbo & team are extremely helpful. They have literally fixed all my sales tax worries and headaches. Couldn't recommend it more! Better than any other software we've tried. (we've tried a few). The automated sales tax reporting is incredible and literally just plugs right into Shopify.

just started using them but so far so good! they're really clear and helpful with setting things up and just filed my first one today! it feels so worth it to have this worry off my back

Extremely fast and accurate help!

I have been blown away by the ease of use and the customer service. I would recommend them to anyone... seriously.