Reviews for Shopify Order Printer
CSS Store
2024-08-13
Uruguay
I think it's worth trying. If you have some IT background, it's good. I was able to write my own templates and it's of very help.
BONCOURA Official Online Store
2024-08-10
Japan
was worried because there were many one-star reviews, but I found the app to be perfectly fine and very satisfactory. Perhaps the negative reviews are part of a campaign to push people toward paid apps? You can quickly preview changes immediately after making them, making it easy to fix any mistakes. Even for Japan's invoice compliance, you can make the necessary adjustments with minimal CSS knowledge. Given that this can be done for free, I'm more than satisfied. 星1のレビューが多かったので心配してましたが 全く問題もなく満足の行くアプリです。 有料アプリに誘導するためのネガティブキャンペーンかな? 日本のインボイス対応もCSSなどの知識がほとんどなくても少し変更するだけで出来ます。 CSSを変更してすぐに簡単にプレビューを見ることができるので間違った場合はすぐに修正しやすいです。 無料でこれができるのであれば十分満足です。
Campervan Builders
2024-08-10
Australia
Im not sure why there is so much bad feed back on this one. It has helped my store campervanbuilders.com.au so much! Easy one click to print, you can customise the code with chatgpt no issues!
VisAbility Ltd - Living Aids
2024-08-08
Australia
Sick and tired that they keep changing the software without consideration of the customer's needs! Just leave as it was! I should not get another app to get your app to work! Our POS receipts are all over the place and not as before! So frustrating! :-(
The Hotel Sheet
2024-08-07
New Zealand
It pains me to leave this review but here's goes... No search. No tax number. No branding. No layout. No respect - it's like we're in a minimum viable app experiment? This feels like a higher-level strategy to favour app developers by moving basic functions to apps. But the app store soup is a Shopify downside, not a strength: less apps = better. There's no question that print invoice should be next to print packing slip on the order page - unless that's moving to an app as well? The best way to sum-up the overall strategy of moving basic functions to apps, is to quote Spinal Tap's album review; "**** sandwich". We know you can do better Shopify, you just have to believe... "Inner Peace… Inner Peace… Dinner Please … Dinner with Peas..." :) *EDIT* The top bar searches orders but finding the order doesn't help print the receipt, as it doesn't appear under 'Print' on the order page. We had to manually click through 10,000 orders to find a receipt via the app page - no joke! And after sifting through help results for email and POS receipt templates, we finally noticed a grey link on the far left. It's unnoticeable on large monitors but once you realise built-in features are moving to apps, you see it. Although, separating orders from receipts makes for a terrible experience - no?
ESL Supplies
2024-08-07
United States
This app is OK. What needs to be done is to add a column with the final price. For example, for a quantity of 2 at a price of $20 the righthand column should say $40, not $20. The former app did this and it was clear how the final total was calculated.
Dyeing for Cross Stitch
2024-08-06
United States
Worked great for me! There were a few areas I had to fix but other than that, moving from legacy to this app was fairly easy.
Ultraderm
2024-08-05
Australia
The App was easy to install and we were able to transfer our current template styles across easily. No issues whatsoever.
The Grace Collection Australia
2024-07-30
Australia
Easy and simple transition, with no issues, all templates came across successfully. After reading some of the negative reviews from earlier days, we were a bit hesitant and delayed our migration until now. It was all good for us, so business as usual.
2024-07-30
United States
I have been a Shopify customer for almost 8 years and the most recent changes to this Order Printer app has completely screwed up our personalization workflow. Moving the personalized elements into notes has made this a complete, unreadable mess. If I could rate this 0 stars or negative stars I would. You made this change without letting us know or consulting us as customers -- one of the poorest moves you have made to date!
Spider Magnetics Ltd
2024-07-24
United Kingdom
Was using this app happily until the new requirement appeared to allow the app to harvest data and also most worryingly specifically this: Edit products Products or collections MY REPLY: It's very worrying that you have to give the app permission to edit products and collections. Order printer legacy didn't requite this. Neither does any of the other apps I've installed.
Shan and Toad - Luxury Kidswear Shop
2024-07-22
United States
Initially it wasn't easy to figure out the changes, but after figuring out it is working great better than before.
Exodus Ride Shop
2024-07-20
United States
This should be a smooth transfer from the old app to the new one but it's not. The import templet function does not work and when we try to print orders in bulk every couple pages is messed up and split between two pieces of paper. They really need to implement some support for this app or fine tune it and rerelease.
First Source Wireless
2024-07-19
United States
This app is just ok. If you don't understand HTML which I have limited knowledge on, its going to be hard to edit the format of the invoice/packing slip. I do like how we can edit this with a lot of variables because our invoice requires more things than just a standard invoice but it takes some time to understand how each variable is supposed to be formatted in HTML. My one feature suggestion is to be able to email a PDF version of the invoice to customers more easily than just saving it as a PDF each time and emailing it manually. This would save us so much time.
FlugaSports
2024-07-15
Sweden
Tracking company and number and HS tarif code not working anymore. So we can not use this invoice for international shipments. *Update 15th of July - fulfillment.tracking_company and fulfillment.tracking_number yields no results - also HS codes are no longer available to use. So we can't use invoices from Order Printer to ship internationally and use for customs. Sad when Shopify is bragging about markets and global expansion.
SNAXX
2024-07-14
Australia
They changed the system and took away our already perfect packing slip and even copying the code over from the old one to this new one, it did not work and now we're missing elements in it. Extremely poor system. They claim it's easy to use but it most definitely is not. The customer support line was also no help as they have no pre-designed templates to even assist the transition.
Hic!
2024-07-12
United Kingdom
If I could give minus stars I would. Really poor effort from the developers and has come about to the detriment of the basic "Print Order Page" option. Shopify should be ashamed! **EDIT** In response to the Shopify reply I would suggest that the very fact I have taken time out to leave my original review would indicate that as usual support is unable to offer any help whatsoever. I'm fed up of hearing that "we will feedback to the developers and hope your issue is resolved in any future updates". Not a chance! ***EDIT UPDATE 2*** It would appear (somehow?) that issues with the generic "Print Order" feature in the admin section have miraculously remedied themselves! This, subsequent review, edit (No.2) is in no way a reflection of the functionality of the "Order Printer" app, but does indicate that our original negative review appears to have got the developers to recognise the issues merchants could well have experienced using the 'Print Order' feature in the Shopify admin. So, for all Shopify merchants out there who are frustrated by the lack of genuine support from Shopify "Help", it would seem that taking the time to objectively review the "Shopify Service" via the Shopify store or elsewhere does provide some form of resolution- it seems not even Shopify likes their ego busting! Just to add a couple of footnotes for the developers if you're checking in? 1. Print Order Feature - Customers mobile number font is still too large. 2. Order Printer App - This would be better if it included the customer's email address.
2024-07-12
France
Hi, we have imported our customised templates successfully. Is it possible to modify the order in which they appear on the list at the right of the screen ? As we have several customised templates we would like to define which has to appear on top of the list, which one at the second place, and so on. Thank you very much!
Maiden Voyage Co.
2024-07-11
United States
The worst rollout of a product. Most basic backend Shopify items are GUI, except this. Why? The legacy version worked fine for years before Shopify broke it. The import to this new app was easy, but completely INCONSISTENT. (Which is the most frustrating part!!) So one imported file (the one we use least) looks great - like the legacy version, while the 3 others are useless, especially the packing slip, which only shows two boxes, a ship to and a ship from address. No other information shows, even though there is code. Not only is this new "automated" rollout useless, but now it is wasting my time and delaying the shipment of orders while we figure out how to fix something that SHOULD NOT HAVE BEEN BROKEN in the first place!! Thanks for nothing!!
SheWantsTheISRD
2024-07-08
United States
You have to give people the code. The old templates dont work.
2024-07-02
United States
over the years Shopify has made some changes that have not been helpful for us. This change takes time to get use to but right off the top the change has been helpful in terms of toner usage. The new format takes less toner to print as the bold lines used on the old format are gone. I do like the new format and like that the "packing slip" is labeled as such.
North Scottsdale Floral
2024-06-28
United States
Shopify forcing the migration without putting any measures in place to help support template migration is a joke. Shopify is not the company they were 10 years ago, absolute travesty. *** UPDATE *** Using the app further it is far and above a DOWNGRADE from the previous Order Printer app. Shopify is USELESS in assisting with migrating order templates. I have had to figure out liquid coding on my own and even then it barely works. This app is terrible and Shopify should be ashamed for their complete and utter failure to migrate effectively. Shopify is a shell of what it once was.
2024-06-28
United States
Wish they would have just kept the same app instead of ruining it with this new update. Hard to get any support and difficult to make changes. Go back to the original, please.
Compact Camping Concepts
2024-06-28
United States
My experience with Shopify has been excellent. I just used the packing slip instead of a custom order page. Then after about a month of using that my custom template showed up as a selection. Thank you!! I highly recommend Shopify, the customer service is excellent and when something doesn't work, it gets fixed by the tech people. I appreciate this company after building my own shop, using BigCommerce, Prestashop (until they became proprietary) and another app. Shopify is by far, the best I've used. Have been with them for years.
GREAT DOG CO.
2024-06-27
United States
UPDATE: Based on my review, Shopify reached out and they helped ensure my old template imported correctly. When it wasn't, someone fixed the issue quickly. I appreciate Shopify and the team behind this template working to ensure I was satisfied. Thanks much! I see no advantage in this template. In fact, I see it as one big hassle. It's designed for business to business and not a direct sale to consumers. What you see on the preview is different from how it actually prints (even when you haven't made any changes to the template). For example, the $ signs don't actually line up on the page. That's just sloppy work. It's clear that when this was launched it was not actually tested with a "real" invoice. I find this incredibly frustrating as I now have to figure out how to fix this and it's a total waste of my time. The address and store name pull from your legal store info when most sellers don't use this on receipts. How about Shopify fix these issues and test the template BEFORE actually launching this? Supposedly it's "Easy to Set Up." Hardly.