Reviews for Shipping Protection by Corso

EXOvault

2024-06-20

United States

The Corso team is amazing. They are always willing to help and answer any questions. The product solves a key issue with ecommerce brands and save a lot of time. I'd highly recommend!

Great service and quick responses.

Having Corso is essential for the quick resolution of lost/ stolen packages. Their customer service is next level and response time is FAST. We've been able to save money on reshipments and truly enjoy working with their team.

Corso is a lifesaver! I can count on them to refund or replace my personal packages when shopping online should something go wrong, as well as cover our customer’s orders when shopping with us directly online. Best shipping protection out there! The team is so easy to communicate with, and they truly care for their customers.

Excellent app! Easy to install and to blend with our website. The team is great, supportive, and efficient in resolving any questions we had on the way. I highly recommend them and their causes!

Muse Kits

2024-05-10

United States

Corso delivers where it matters most. It has also helped our company mitigate costs on replacement shipments, when unforeseen circumstances come up (damaged/lost shipments for example)

We've had an excellent experience with Corso at every touchpoint. Our customers love it and we love it. Their support is so great, it's like having another member of our team to take care of any issues that come up. Also, the implementation was a breeze. Can't recommend it enough.

I love this app and the company itself! I was previously with Route and making the change was one of the better business decisions I have made. So easy for me to use, a breeze for my customers and every claim has been handled timely and with utter professionalism. Our account rep Molly is the best.

I do not recommend! Every time a customer uses this feature you are charged the same amount. It seams misleading. Again don't use!

Wonderful app! Easy to install and visually its simple and pleasing. The support were extremely helpful in answering all my questions! Highly recommend them and their causes!

Have had a great experience with Corso! Great team, super helpful and quick to reply to our team and of course customers reaching out for support with their orders. Easy install and tracking. And our customers seem to definitely find value in the service.

Corso has been amazing! Their team is speedy, they are extremely responsive, and our customers rarely have issues. The response time has been impressive. We love how honest and transparent the Corso team has been from the beginning! We appreciate how they asked our company for feedback for future campaigns. Great people we are very grateful for their partnership!

I have zero complaints about Corso! Their development team is speedy, they are extremely responsive, and customers never have any issues (compared to every other shipping app we have tried). Out of the six platforms we have implemented, Corso has definitely been the best! LOVE how they are also helping the environment. Great people, great software - It's a win-win-win!

The Corso steam seamlessly installed their code as per our requests. The customers are enjoying the protection and in the few cases we've had to make a claim, Corso has been a breeze to work with.

Made By Mary

2023-04-07

United States

Corso has been a pleasure to work with. We added Corso to our cart and checkout last year and its been an easy way for customers to be assured their package will get to them. Implementation is very easy with their team. Support for lost packages is also easy.

We switched to Corso's Green Shipping Protection and have been very pleased! The onboarding process was easy and the support team has been excellent. They have a best-in-class response/resolution time to ensure your customers aren't left waiting to get help with lost/stolen packages. Their policies are extremely customer friendly to the point where it's nearly impossible that they deny a claim, which gives customers a positive experience with your brand in an otherwise unfortunate situation. Everything has been very seamless across the board. I would definitely recommend Green Shipping Protection to all brands, they have been a great addition to our company.

Super easy implementation! The team is very helpful and managed to implement a lot of custom functionalities. So far we are very happy with the protection. Their CS is great, they are very responsive.

Great Staff, very helpful and made onboarding super easy. The app is seamless and customers are opting in more than I thought. It’s a no brained, especially with the product protection and adding ~2% to revenue effortlessly. Just say YES.

I recently started using Corso Shipping Protection on my Shopify store and have been extremely impressed with the service. The protection plan is FREE for merchants and provides peace of mind knowing that my customers' orders are protected against loss, damage, or theft during transit. The setup process was seamless and the team at Corso provided excellent customer service and support throughout. They were very responsive to my inquiries and went above and beyond to ensure that I was completely satisfied with their service. Since implementing Corso Shipping Protection, I've noticed a significant decrease in customer inquiries related to lost or damaged shipments. This has resulted in happier customers and fewer headaches for me as a business owner. Overall, I highly recommend Corso Shipping Protection to any Shopify store owner who wants to provide their customers with an extra layer of protection and peace of mind when it comes to shipping. The service is free, easy to use, and backed by a great team of professionals. Thank you, Corso!

Corso has been such a joy to work with and the shipping protection has been an excellent feature for our customers! The whole team at Corso is absolutely incredible and we truly cannot say enough about them. They were able to accommodate all of our requests to ensure that Corso fit with our website, are very open to feedback, and the customer experience team handles every customer interaction with such grace (and a super fast turnaround time!). We are very impressed and recommend them to everyone!

Game changer! We are so happy we downloaded Corso!! Our customers LOVE the option to include carbon-free shipping with their purchases. Also, their entire customer support team is quick and efficient, especially Dallin! We will be a lifelong customer of Corso

Brilliant solution to shipping protection. Our customers love the ability to offset their shipments using Corso. The team is incredibly helpful and the app takes literally less than a minute to install. Good for the planet Great for business!

We've had a great experience with Corso. As our business has grown, we've needed more and more help keeping our customers happy. With the issues plaguing the supply chain, logistics and the post office, it became clear we needed to use package insurance. We initially used another package insurance app for a few years, and they were a huge help. One day we got an email from Nathan and I decided to look into their product. They promised that they would do more for us than the previous company, and they have followed through with everything! Corso Green Shipping Protection has: -Connected with us via Slack to facilitate easy communication. -Resolved all claims promptly. -Provided us with guidance to help increase awareness of, and engagement with their product for our customers. -Reduced our carbon footprint when making returns. -Treated our customers as if they were their own. They're easy to work with, friendly and motivated to grow with your business. -FSG

SHEFIT

2022-04-29

United States

We have had an amazing experience with Corso. Their team is extremely responsive; It's refreshing. We used another vendor for over two years, change is scary, but Corso made the switch easy. We couldn't be happier that this partnership allows us to help the planet and our customers. Their team truly is interested and invested in the success of our brand, the planet, and the customer. I can't wait to see what we can accomplish together.

This app has been a huge help for our business - As a small farm that supplies beef and pork to the region, we've had numerous issues the last couple of years with shipping to customers. When shipping delays occur, it results in spoiled product for our customers, and creates additional headaches on our end. Green Shipping Protection gives our customers support when these issues occur. The customer service is fantastic as well!