Reviews for Shipping & Delivery ‑ ShipZip

Sid and the team are amazing. I have had a few issues with the set-up of shipping rules due to the complexity of my product range, and the team here has been great; happy to jump on a Google Meet to go over things to resolve issues. I cannot thank them enough for all the help and support. Thanks Sid.

PetlaneAustalia

2025-02-20

"I had the absolute pleasure of working with Sid while setting up our shipping app, and I couldn't be more impressed, it was clear that Sid possessed both exceptional expertise and a genuine willingness to help. His guidance was not only clear and comprehensive but also incredibly patient and friendly. The support has made a world of difference in streamlining our shipping processes, and I genuinely couldn't have asked for a better experience. If you're looking for someone knowledgeable, approachable, and truly dedicated to helping you succeed, look no further Thank you for making this a seamless and enjoyable process!

Rakshit was the incredibly helpful getting our system setup! This app has solved a solution that our team had been working on for a while.

This app has enabled us to offer complex shipping options depending on product size, price, location and more... The support is great and we're very happy with it!

Our third Shopify site using ShipZip - we don't even need to consider looking elsewhere. Shipzip allows us to set zones according to courier's boundaries with prices set according to postcode and more complex rules using Shopify tags for bulky items, specialist carriers, and discounts/free shipping rules. Does everything we want and more besides. Top notch support too.

An excellent solution for stores with multiple rules. We've just re-structured our shipping with more complex rules for multiple carriers, each with different services to postcode areas and ShipZip made it easy to re-write our rules effectively, split into manageable zones. If you take the time to work out your rules before entering them in, and work logically, ShipZip is a very powerful solution that supports UK postcodes very well. Support is quick and polite. Note: You do need to be on the Shopify Advance plan, or for lower Shopify tiers either pay your Shopify subscription annually or pay Shopify an extra fee to expose the carrierservice API to the app, but that is a Shopify policy to lock out this feature to basic stores, not a fault of the app. Would 100% recommend ShipZip for a store including bulky items with carrier surcharges and delivering to zones with different carrier charges.

Great support and great app! Recommend.

Excellent shipping app, support bend over backwards to help and improve the app further!

Amazing Shipping Management Tool! The ShipZip app has been a game-changer for my Shopify store. Managing shipping and delivery options used to be a headache, but this app has streamlined everything. What I love about it: Ease of Use: The user interface is intuitive and straightforward, making setup and management a breeze. Customization: It allows me to set delivery zones, shipping rates, and even offer time-slot-based delivery options, which my customers love. Efficiency: It integrates seamlessly with my store, updating orders and shipping details in real-time. Support: The customer support team is responsive and helpful, guiding me through the initial setup and addressing any questions promptly. Since implementing ShipZip, I've seen a noticeable improvement in order accuracy and delivery speed, resulting in happier customers. I highly recommend this app to any Shopify store owner looking to elevate their shipping and delivery processes!

An incredibly well working app. You don't need to look for any other app. Customer service responds instantly. Especially Ankit helped me with my problems immediately and was very patient. Thank you for everything.

Great App and Excellent Support! The shipping and delivery features, especially the Ship Zip option, are fantastic and very user-friendly. A big shoutout to the customer service representative, Ankit, who was incredibly helpful and resolved many of my issues efficiently. Highly recommend this app for anyone managing shipping needs!

Shopify causes problems sometimes with updates etc and also I have alot of issues with Shopify Collective but SHIPZIP is always fast to fix the bugs even though they didn't cause them, 5 Stars!!

Tee for the Soul

2025-01-03

It works perfect and Sid was super helpful. We needed to combine our shipping charges from 4 locations into 1 seamless transaction and Shopify doesn't offer it. I highly recommend this APP.

Super fast and excellent support!

An excellent team with great knowledge and responsiveness. The product is outstanding, offering fantastic features, and the team is highly skilled at customizing it to meet specific needs. Highly recommended!

The Support is incredible and app has many incredible features. Good work.

Highly recommend Cirkle Studio's Shipping Apps for their outstanding support. We faced complex shipping requirements, being able to work in with custom bundling, discounts, and in-store pick up only products, as well as products to be shipped. When we needed to add postcode-specific shipping for certain states, our previous app fell short. Switching to Cirkle Studio's shipping apps was a game-changer. Their apps could do exactly what we needed, while also reducing our overall app fees. Their support team was so responsive and helped guide me through the setup process. No challenge was too difficult for them to help solve. Cirkle Studio's shipping apps offer unparalleled functionality and outstanding customer service. For anyone seeking a comprehensive shipping solution, their shipping apps are an excellent choice. They certainly will be my first choice next time I need to set up any shipping outside Shopify’s native shipping settings. Highly recommend them!

ShipZip provided an excellent solution for our distance-based shipping needs, making our logistics seamless and efficient. Their support team was outstanding—always available to assist us and resolve any issues promptly. It felt like they were truly committed to our success. Highly recommend ShipZip for their exceptional service and dedication!

They solved a huge problem for me, as Shopify has no good way to handle flat rate shipping. And their customer service has been top tier, twice answering me immediately for help as I was getting everything set up. Very good app at a very fair price.

Support was quick to deploy a fix for the issue wherein the cart crashed after removing an item from cart after selecting a delivery date. Highly recommend!

Great app and a very helpful, proactive team!

Ankit was very helpful and prompt in resolving our issue. Thank you Ankit!

Excellent App for shipping quotes. So many options ! Safe and trustworthy. Customer service is amazing too, always willing to help.

This app did what no other app could. We have a very complicated delivery method, with multiple carriers and a lot of restrictions on what we can ship (or not) to places. The app do everything. On top of that support is excellent, which you will need because a comprehensive app like this tends to be complicated. This app is worth every penny.

We started using ShipZip to avoid Shopify's double delivery charges when orders are shipped from multiple locations. The app we used to get round this initially worked pretty well but more and more double charges had started to appear recently, mainly due to us shipping products from more locations. When discussing this with them, they advised that our scenarios would not work with their app. This forced us to look for a new solution to calculate delivery charges and I am happy that we found ShipZip. We run 2 stores, one of which has quite specific delivery charge rules and restrictions so it was important for them to work well. We initially tried to set this up ourselves but required some support to get them working perfectly. Sid responded quickly and was incredibly helpful. He quickly translated our requirements into multiple checkout rules which actually work. We highly recommend Cirkle Studio and the ShipZip app, especially if you have multiple stock locations and / or non-standard delivery requirements.