Reviews for SC Customer Tagging

This has been a very useful app for us in helping us handle a membership / subscription system. A few teething issues, but the support has been excellent!

THANK YOU!! I was using another tagging app and couldn't get the tags to work the way I needed. It just caused so much frustration. I deleted them and added you guys. Within minutes I was up and running with my tags. Verified and it's all working for now. This went faster than I ever could with the other app. I can see why you have all 5 star reviews.

Great app! I utilize tagging customers for my welcome flow in email marketing. I'm excited to dig in some more and see what else it can help me to do!

It functions perfectly. I am using Seguno to send targeted Emails so I definitely recommend the combo.

Quick and responsive customer support for a great app that works as promised! Can definitely recommend

Super powerful customer tagging tool and the best customer support I've experienced of any tool on the Shopify store. We use this app to segment our customers into different stages of the buying journey so that we can then reach out with relevant and personalized offers based on their purchasing history. After downloading multiple tagging apps for customer tagging, I'm 100% certain this is the best tool in the app store for tagging customers. It's been really exciting because they really understand the use case I'm building for—understanding where every user is in the customer lifecycle so we can guide them to making their first or next purchase. Support has been very knowledgable and responsive, even updating the app based on requests I've made. Thank you for creating this app, it's growing our business in such a meaningful way!

This app works exactly as described, was easy to set up and the support has been extremely responsive (I had questions about some possible customizations). Thanks for making this app such a smooth experience!

Setting up ways to tag orders and customer is so easy with this program. I thought I would need help setting it up, but I ran one test, and it was perfect. I tagged all my previous orders and customers. I am an incredibly happy customer.

Really good app and support team. I will keep using this app for a long time. I hope they will adding in more complex conditions to tag customers.

Brilliant app.. great people behind the scene that provides the support you need. You should give it a go.

Perfect. Very easy to set up. Just what I was looking for. Works great and fair pricing. Highly recommended.

These guys are awesome! I have never used any Customer Tagger that worked so well as this. I was using another app for years but they went silent and no longer helped when we needed it. Also, this app does the tagging in REAL TIME. Meaning an order comes and it tags the customer Immediately. You don't have to wait days while the tagging system does huge batches which slowed our company down. This app was a godsend. They helped me make a new option as well when I asked for it. A++++++

This app has solved all our complex customer tagging problems. Devs are super fast to respond to questions. Support this kind of great app development!

Definitely the most comprehensive app for this type of functionality. I needed to apply and remove tags on a timer as well as other triggers besides ordering. This was the only one that could do it. I had a few teething problems get it going but the Customer Service is top notch and they looked into it for me, seems the problems is with Shopify's web-hooks and I'm satisfied that is correct. Definitely the app to install if you need to auto tag customers.

Excellent and useful app. Lots of options and features. Plus amazingly helpful customer support who helped me setup a few different auto tags

The app is very easy and straightforward to do. We had some questions about bulk uploads and their customer support, Sam, was super useful and even did a couple for us to show me how to do it. Fast and efficient, and for the backdating the prices were reasonable compared to what competitors were asking. Would definitely recommend!

After a really frustrating year long experience with another app, and losing so many customers through mis-tagged customer profiles triggering the wrong email campaigns, I am so glad I found this app. It was so easy to install and works perfectly.

Amazing app, helped save a lot of time, was thinking of manaully tagging then came across this app, huge time saver

This app has been amazing at helping us understand our customer buying patterns and LTV by segment! Also, their support team is really helpful in answering any questions that pop-up while setting up the app. Highly recommend.

Calm Classroom

2020-08-05

United States

Amazing and robust in function, our business model would not be possible without this app! The customer support has far exceeded my expectations, with prompt, personal and intelligent responses from someone who really cares about the success of the app for our business. a+

We used this app to backdate tags on orders and customers we imported into the Shopify system. This helped us segment our audience and be able to market towards them more specifically. Great product and it works exactly as we expected.

Customer Tagger does a great job of sorting through to separate out our priorities and helping us report on customer types. Thanks for the help team!

We use this app to tag customers that buy a membership plan. We also tag customers based on products that they purchase. Then we use a discounting app to offer automatic discounts to certain customers based on their tags. This is a great app. It offers many, many ways to create tags.

Incredibly responsive and helpful customer service. App is setup to save us a lot of manual, tedious work. Highly recommend

Super nice team, very helpful customer service, the app itself is great and proves to be very useful in organising our customer base.