Pathos Studio
2025-04-16
I installed the app and noticed it was performing tasks on my website without my consent. It had blocked the ability for users to right click, and had even blocked keyboard shortcuts from being usable. I checked the settings page and these functions were clearly listed as 'disabled' and so this should not have been happening. I used the chat service for support, which claims to usually respond 'within an hour'. It has since been 48 hours and I have not received a response. When I uninstalled the app, my website returned to normal and I got an automated e-mail from the Founder Sergio. Here is a direct quote: "We're always working to improve our app, and your feedback is important to us. Please share your thoughts on why you uninstalled or if you felt any features were missing. We appreciate your input! Please feel free to reply to this email to share your thoughts." Unbelievably, this is sent from a 'noreply' e-mail address that rejects responses! I believed this app would be reliable and trustworthy based on the diamond 'Built for Shopify' label it has. Hi Darius, how are you? I'd like to help you with what happened. First of all, I'd like to know if you received my feedback sent yesterday at 19:11 (UK). Anyway, I'll post the information here again: Sorry for the delay in replying, I'm the founder of the app and I make a point of replying to all support personally. However, I've had a problem at home over the last few days. In any case, the fact that the functions are blocked, even though they are disabled in the app, is due to the fact that other functions also block these same functions. For example, blocking Inspect Element automatically blocks the right button, because you can access Inspect Element through it. You can use the extreme block inspect element option, which, instead of blocking the path to the function, identifies the open inspect and redirects you away from the site. As another example, if you have image blocking active, it will automatically block the crtl+C shortcut to prevent copying. Regarding the email sent after uninstalling the application, thank you for the comment about it being sent from a “noreply” address and asking for a reply. We've adjusted this and the email address now allows a reply. Anyway, I hope I've explained better now that some of our functions have convergence, so even if you disable a specific block, you may need to block another action/function that is active. Sergio Lemos Founder of Sales Shield
Blonde Solutions
2025-04-15
A+ Hello, thank you for your review! It means a lot to us and helps our app grow and offer more and more features.
CG Chemicals LLC
2025-04-06
Hi, thank you for your review, it means a lot to us and helps our app to grow and offer more and more features.
RohlehrInc
2025-04-03
Hi, thank you for your review, it means a lot to us and helps our app to grow and offer more and more features.
Petra Winkel
2025-03-08
i recommend it. good support chat i like the owner Hello, first of all thank you for your review and recommendation, I'm glad I could help you with our app. Listening to and meeting the demands of our customers is fundamental to our growth.
Champagne Dreamzz by Amy Champagne
2025-03-02
Does what it says. I got so tired of all the spam mail from site crawlers trying to scam me into letting me into the site to "improve my sales". I found this and it is working great!. Thanks! Hi, we appreciate your review and are happy to hear that our app has helped you! Feedback like yours helps our app grow and bring you more and more features.
themoderngents.store
2025-02-27
i uninstalled and canceled and Im still getting billed customer service is no help. Shopify is a giant scam of endless billing Hi, We are deeply sorry for any confusion or inconvenience caused. We would like to clarify that Sales Shield support is separate from Shopify support, and we are here to assist you directly with any issues related to our app. We have no record of a support request from your store on our support channels, which include our email at help@salesshield.app and the chat within the app. To ensure that any issues are resolved quickly and efficiently, please contact us directly through these channels. Regarding the billing, as you used the app beyond the free 3-day trial period, from January 21 to January 31, the charge was automatically processed by Shopify in your next billing cycle, which was on February 22. This is in accordance with Shopify’s billing policies, which handle all charges related to apps installed on their platform. We understand this can be confusing, and we are sending you a detailed email with all the information about the usage and billing, and how we can help you resolve this issue. We are committed to ensuring your satisfaction and would love the opportunity to discuss this further with you. Thank you for your feedback, and we look forward to your contact so we can resolve any outstanding issues.
CoreMaxx Studio
2024-10-16
I recently tried the Sales Shield app, and it’s been a lifesaver for my Shopify store. This app ensures that discount codes and pricing glitches don’t impact my bottom line by allowing me to set precise rules for discounts and prevent misuse.
Loja Style Me
2024-10-08
Parece bom, desde que eu instalei, nunca mais tive problemas de invasão ou roubo de nossas infos. Olá, agradecemos sua avaliação! Que bom que tem gostado do app, seguimos trabalhando para trazer cada dia mais proteções e novas funcionalidades para nossos clientes!
Lidafácil
2024-09-13
Brazil
Bom. Porém de vez em quando ele desativa automaticamente e tem que ficar entrando direto para conferir se realmente está ativo.
Creative Expression
2024-07-21
United Kingdom
I hope this works
loja Zene
2024-07-09
Brazil
ele e bom no que promete
Clic Compra Col
2024-06-05
Brazil
Ótimo!
RIBSACD
2024-05-24
Brazil
Great support, I use almost all of the app's functions to ensure my store is protected from copies!!!
Decofacil
2024-05-13
Brazil
Cheap app for the number of functions and problems it avoids, easy to configure
Cases para Celular
2024-05-13
Brazil
It's the third store I've used the app, the support team is attentive and helpful!
Pipah Kids
2024-05-07
Brazil
I recommend the app, simple to use and low price for the number of functions.
ShopMyNet
2024-01-04
United States
Hi, thank you for your review! It's extremely important for our business to know that our clients are happy with the solutions we offer!
Wisteria and Willow
2023-10-25
Australia
My whole website crashed because of this app. I am assuming it is because it stops google from being able to craw your website. So google wouldn't let anyone on my website. 6.5 hours lost going through every app and theme trying to find the issue. Also have been charging me $8 USD a month and the advertised price is $4.99.
Clickcrafted
2023-10-06
Lithuania
Hi, we've sent you an e-mail to find out if you need any help with our application, please don't hesitate to contact us. We want our customers to have a good experience with our tool.
Loja Com Utilidade
2023-09-05
Brazil
Ótimo aplicativo! Garante a confidencialidade da loja tanto nas vendas quanto nos produtos, oferecem recursos diferenciados que vale muito a pena para E-commerce.
WorldLucs
2023-08-24
Brazil
Sales Shield é obrigatório para todo dropshipper. A ferramenta ve ajudando a manter os plagiadores longe, pois oculta informações de grande valia , não dando brecha. Ele faz exatamente o que diz, mantem nossos dados protegidos o que dificulta demais para os que buscam nos monitorar o que estamos vendendo.
Loja Fino Toque
2023-08-23
Brazil
The app is unique! Product mining is one of the most important parts of the operation, but once you've found and validated a product the challenge was to stop the whole market from copying you. I've looked for several ways to protect my stores and this app is undoubtedly the best of them.
Minha loja
2023-08-23
Brazil
The app is very good Now you don't know which product I'm selling With thousands of bots following my store today I highly recommend it
Fun CatCo
2023-08-20
United States
THIS APP IS GARBAGE. THANKS TO THIS APP I AM ON THE FRONT PAGE OF SHOPHUNTER AND I HAVEN'T EVEN MADE A SALE ON MY BRAND NEW STORE I SPEND WEEKS BUILDING. NOW ALL MY COMPETITORS CAN STEAL MY IDEAS AND TEST MY PRODUCTS BEFORE I CAN EVEN GET A CHANCE TO TEST PRODUCTS I SPENTS WEEKS CURATING AND PUTTING TOGETHER. ALL THAT WORK DOWN THE DRAIN. I HAVEN'T EVEN MADE A SALE AND IT SAYS I'VE DONE MILLIONS IN SALES. EVERY VISITOR IS SOMEONE SPYING ON MY STORE NOW. HOW AM I GOING TO GET A CHANCE TO TEST ANY OF THE PRODUCTS IF EVERYONE IS GOING TO STEAL AND TEST MY PRODUCTS BEFORE I EVEN HAVE A CHANCE TO GO THROUGH THEM??????????????? THIS APP IS TRASH AVOID IT AT ALL COSTS.