Liminal Gallery
2025-04-09
I’m currently using the paid version of your app, and while it generally works well, I’ve been experiencing a critical issue with email notifications. They are sent inconsistently or not at all when someone submits an enquiry. Unfortunately, this has resulted in me missing out on multiple potential leads over the past month, only realizing it when I manually checked the app. This issue has not only affected my business but also forced me to apologize to clients I didn’t respond to in time. Please can you look into this as a matter of urgency and ensure the email notification system is working reliably? Hi, Thank you for your feedback, and I’m truly sorry to hear about the issue with email notifications — I completely understand how important this is for your business. We’re treating this with top priority. Could you please confirm whether you're using SMTP or our default email system? If you're using SMTP, kindly double-check that the configuration details are correct and up to date, as this may affect email delivery. We've also sent a collaborator access request to your Shopify admin so we can take a closer look at the issue. Once you approve it, we’ll begin our investigation right away. Thank you again for your patience and for choosing our app — we truly appreciate your support and are committed to resolving this as quickly as possible. Best regards, Duke | Storeify Support
Mingsheng Xincheng
2025-03-29
Very good, the customer service handled the problem quickly, and the quotation was better than what I used before. Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us. Best regards, Storeify Team
cameo Laser
2025-02-18
Excellent Customer Support. Outstanding! Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us. Best regards, Storeify Team
Surgical Systems
2025-02-13
Even during the trial period, Duke has gone above and beyond to ensure the automatic draft order option is set up perfectly. His dedication and exceptional service have truly impressed me. I will definitely continue supporting this company once my free trial ends! — Dr. Alan Emerton Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us. Best regards, Storeify Team
My Store
2025-02-04
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us. Best regards, Storeify Team
Sasi Wallpaper
2025-02-04
The app works so well and delivers exactly what it is our shop is looking for! The support from Daniel & the team on any request was dealt with immediately and efficiently! 5 stars! Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us. Best regards, Storeify Team
IML Scientific Shop
2025-01-28
Sent a help request in the backends, due to errors on email content fields. Within a few minutes i have received an automate response that my request was in line. The next hours, i have received a reply from them pointing out what can be the issues and how to resolve it. Tested their suggestion and worked perfectly. This team helps us to solve technical problem swiftly and professionally. Thank you keep your great works. Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us. Best regards, Storeify Team
HIDEMEN
2025-01-22
Thank you for prompt responses and resolution. Excellent app to use for wholesale requirements. Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us. Best regards, Storeify Team
Encaustic Tile Designs
2025-01-09
This is a great app, it does exactly what it advertises and more!! Daniel is a great support adviser and is always most helpful. If I could rate this higher than 5 stars I would. Thank you, Daniel!! Doyle Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us. Best regards, Storeify Team
Used excavator sales
2024-12-27
Very good, problem solved quickly Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us. Best regards, Storeify Team
OzWashroom
2024-12-23
Excellent and quick support. They responded very quickly to my query and the request was done rapidly. Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us. Best regards, Storeify Team
Juniper Dawn
2024-12-20
This app is so easy to setup and use. I had a minor problem with the UI looking wrong, and they had it fixed within an hour! Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us. Best regards, Storeify Team
YouthSportsJerseys.com
2024-12-18
This app seems to do it all. Takes a minute to see all the features but I am very happy with the look and what it can do. CS was great in helping set it up and answer all my questions. Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us. Best regards, Storeify Team
albionsp
2024-11-07
Great and quick support! Daniel responded very quickly to my request and the request was done rapidly. App works as intended with some cool options. A little bit tricky to setup at first. But their support is always there to help. Some features and functionalities could be added to customize the "types" of quote. Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us. Best regards, Storeify Team
Suykerbuykwonenenslapen
2024-11-06
Great and fast support, also in contrast of other quote apps, price does not show up for 0.5 seconds which is great. Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us. Best regards, Storeify Team
PTAG - Industrial Surplus
2024-11-01
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us. Best regards, Storeify Team
Anand Shoes of Stamford
2024-08-13
United Kingdom
Have used this app on three stores now, support from the team on install is prompt and informative. Once up and running, the quotes are easy to use and setup, allowing you and your customers quick and simple ways to gain more business. The upgraded plans offer more functionality if you need it, but are priced for that functionality rather than by usage like so many other apps. Download and try!
AutoModuleXpert Ltd.
2024-08-05
China
The plugin is incredibly powerful. Even free users get access to a robust set of features, and for more advanced needs, the premium version is a great option. Additionally, the technical support is very responsive and helpful for free users as well.
AGSBranding.com
2024-08-02
United States
Great App and great customer service.
BLUi Security Australia
2024-07-30
Australia
Excellent app and support. Great features and a very helpful addition to our site.
Oz Smart Things Pty Ltd
2024-07-29
Australia
Great app and helpful support!
Chifloso
2024-07-15
Peru
Thank you for using our app and leaving the great review. Hope you have a great experience with our app and if you need any further help don't hesitate to contact us. Best regards, Storeify Team
Luxussound
2024-07-15
Germany
Best support! Send email with some issues, got response within some hours... problems solved.... new features requested, after a quick check they implemented immediately.... absolute great app and the best support i can think about! Thanks to Duke and his team!
Team Aquatic Supplies
2024-07-09
Canada
Very fast service! Support staff was able to fix the problem I had at hand in a timely manner. The form is super useful for us. Edit: It has been a year now. Somehow the app broke or someone did something in the back-end and Daniel from Storeify Support fixed it in a day. Not only did he fix it, he made the functions work better than before and made the app look great on the front-end, knowing our needs :)
Ulinepak
2024-06-20
China
excellent customer service!!!