Reviews for Robust NetSuite Integrator

The team at Robust is very responsive and I am a big fan of the UI of their app. The ability to open sales orders in Netsuite directly from Shopify is a very good feature. There is a wide variety of customizations that you can do and the app is very straightforward.

Great app with a lot of features! The support team is always available to help on settings and advices.

Very helpful staff member guided me through all the steps I needed to fix my problem. All it took was a quick zoom call and the issues were resolved. This is a great app that saves us a lot of time with manual entry. I would recommend to anyone who uses NetSuite.

Midsummer Star

2023-10-09

Australia

The support staff are knowledgable and the product is very capable. If you need your data synced to Netsuite this app does it very well, the setup was quick 30-45mins and then later I had a couple of issue and that was resolved 30mins. I have used another high profile integrator for many years prior to using this one and it was more complex to setup and also has a higher price. I recommend this app, I would have saved $$$$$ if I started using it years earlier.

Shivam was very helpful in setting up the Shopify to Netsuite integration.

Very helpful customer service by Tarishi, completed the requested job straight away over a Zoom call set up at our convenience.

This app is an excellent solution to integrate Netsuite and Shopify. We've been using it for a few years now, and their support team is excellent and very helpful any time there is an issue or changes needed. Highly recommend this app for anyone who needs to integrate Netsuite and Shopify.

Super helpful and very easy to use! If you ever need help they are quick to solve your problems! Highly recommend! -- UPDATE - We've been using Robust NetSuite Integrator for over 3 years and the customer service is OUTSTANDING. Robust Integrator works seamlessly and effortlessly. whenever we want to update or try something new, their customer service is available and helps to make it come to life. WeeBee makes it easy and it happens quickly!

App is pretty robust. It does the job as advertised. The connection is easy to configure and setting is not difficult. I would recommend for people who has no heavy tech background.

Very smooth Onboarding. Great support for a great product that functions as intended. I would highly recommend this to all of my friends.

The team is very helpful in working with us to build out our transfer over to Shopify from another web provider.

Robust NetSuite integrator has been consistent throughout and it runs reliably with Shopify. Good customer service. Whenever we had any issue arising Webbee has always been very quick to assist and follow up until the issue is resolved fully.

I haven't worked with this app for long, but the support available as I am going through configuration is incredible. When I've bumped into problems I am able to get assistance almost immediately, and Shivam has jumped on several Zoom calls and patiently walked me through what I needed, both on the integration app side and in Netsuite. He's gone above and beyond to support me. The knowledge of the support staff is top notch and has made connecting to a notoriously challenging piece of software much less stressful. This app also has so much flexibility and so many options for our integration. It's been a pleasure to work with so far!

We have had an excellent experience with the Robust Netsuite Integrator. The product is well featured and I can highly recommend the support from the Webbee team. They are knowledgeable and have always been able to answer questions and resolve issues. I have used this app on multiple stores to integrate with Netsuite, and will use again. Greg.

Good integrator between netsuite and shopify. As the support team is located in India, the time zone is different so we should wait for getting tech team's support but customer support team is supportive and responsible.

Shivam has been helpful on live chat today. I'm hopeful the settings changes made will resolve our issue.

We've been using this product for a number of years and our issues are generally, taken care of very quickly. I've had a recent LONG and tiring experience with an ongoing issue and they've been very helpful in getting any matters resolved.

Fantastic application to link Netsuite and Shopify, works very well and offers many solutions. Very reliable. The Webee Team are more than helpful, their customer service always do their best to help out with any issues in a timely manner. Tarishi and other Customer service members always go the extra mile in helping, they always make sure everything is resolved and offer further solutions.

Had some issues with connectivity, but every time an issue arose the customer service agent was readily available and fixed the problem. Always available to get on a zoom call instead of trading emails. Overall recommend using this app for NetSuite integration.

Great! I appreciate it Shivam! Thank you! ...................................................................

We have 8 stores connected from Netsuite to Shopify, and this is the best application to ensure we can keep growing and adding stores - it's not even close compared to the other apps we've tested. Shopify is lacking when it comes to full ERP functions, and this seamlessly plugs into our system with minimal upkeep or maintenance.

The Robust Netsuite Integrator is exactly as the name implies - it's robust. So, if you're currrently using Netsuite for ERP and/or back office accounting and needing to integrate Shopify data, then this app should be able to handle all of your specific requirements. The WebBee support team has been very prompt and knowledgable, including direct assistance with mapping data and upgrading the app to accommodate new Shopify features and data fields as they are rolled out. We looked at all of the Netsuite/Shopify integrators (including the enterprise level ipaas solutions that cost twice as much annually) before proceeding with the Robust NetSuite Integrator app and we are very happy with the functionality and value of the app so far.

I recently had an outstanding experience with the support team of WebBee Shopify Connector. The support provided was top-notch and exceeded my expectations. They patiently guided me through the process, explaining complex concepts clearly and concisely. The team was professional, friendly, and empathetic, creating a positive customer experience that genuinely cared about my satisfaction and success with the WebBee Shopify Connector.

Shivam was very helpful, thanks! He was very easy to work with and patient, I highly appreciated that.

Great customer support for this app. Will purchase again for other stores. Timely replies on technical support as well.