See why brands choose Rivo to power their loyalty & referral programs
Hey! Stuart here, founder of Rivo. I built this company based on the fact that other loyalty solutions were not improving their products, and their prices kept on rising. We ship product updates every week, using Shopify's latest tech built for 2024. We also have a world class customer success team who focus on one thing... driving your actual retention metrics. See you inside the app - we're happy to help any time!
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2025-09-24
United States
Arianna has been super helpful in resolving issues! Super quick and efficient! Thank you for the lovely feedback! We're so happy to hear we've been super helpful and efficient in resolving your issues. Your support means a lot! ๐ - Kevin & Rivo Team
2025-09-22
Australia
The best customer service, I was having issues uploading my CSV file (my fault) and they were patient, friendly and we got it fixed fast. Thank you for the wonderful review! We're thrilled our team was patient and friendly in quickly fixing your CSV upload issue. Always here to make things smooth for you! ๐ - Kevin & Rivo Team
2025-09-11
United States
On boarding is very friendly, Arianne was very helpful with some questions we did through the chat. Looking forward to keep on exploring the app Thank you for the lovely review! We're thrilled to hear our onboarding was friendly and our support team was helpful with your questions. Excited for you to keep exploring Rivoโ we're here to assist anytime! ๐ - Kevin & Rivo Team
2025-09-04
United States
so far so good, the tailored support from Arianne and the Rivo team was priceless to getting our launch off the ground. We're so glad to hear your launch went smoothly with Rivo! Thank you for your kind words about our tailored supportโit means the world to our team. We're here to help you keep soaring! ๐ - Kevin & Rivo Team
2025-08-13
United States
Pretty seamless app - and it looks great! Customer support is excellent (thanks Arianne!) Two suggestions for improvement - 1) create an easier toggle between the app and Shopify admin and 2) add a Refer a Friend box to the landing page! Thanks for the great feedback! We're thrilled you love the app and our support. ๐ Your ideas for a smoother toggle and a "Refer a Friend" box are noted and shared with our team. Always here to help! - Kevin & Rivo Team
2025-08-13
Canada
Wonderful customer service, always so helpful with anything we needed! Thank you for the lovely feedback! We're so glad our customer service team could be there for all your needs. ๐ Always here to help! - Kevin & Rivo Team

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