Reviews for ReturnGO Returns & Exchanges

Switched from another returns app. This one has much more features and the customer service is very helpful with answering onboarding questions. Highly recommend to anyone who wants next level return management tools!

Great app and their customer service is really very professional. They are very responsive! I recommend

We are very happy with ReturnGo. The app performs very well in terms of customer experience and we love the idea of the return score. We had some early implementation problems, as are to be expected with such a new product, but the support by the team was outstanding and all is fixed by now. Our only wishes are for automatic return label creation (Germany&Europe) and a bit faster back-end in general. We can really recommend this App!

Our company is using ReturnGo for the Shopify Plus version. The app support team is very proactive and helpful. This app is suitable for our contact center service process.

We are using this app to offer store credits for our client's return - under Shopify basic. I was looking for an app to simplify the return process and very happy to have found it. The Returngo team has been very responsive and helpful with the application setup. They always reply instantly! We've only been using it for a month as of now, but very happy about it. Big + for us: we can translate all text, offer store credit, have a simple platform in the backend to manage the returns, customize the layout to match our store design.

Bayu The Label

2021-06-09

Netherlands

Great functionalities and even better customer service. Best one we had and we tried a few. Highly recommended!

Setting up my returns page and automated rules was pretty easy. Thanks, ReturnGO team for helping me to have a quick and fun start.

The best application. No coding needed and it works great with full Shopify integration and best-in-class features like AI. Their customer service is excellent and quick! Glad the app is adding new features to the platform. ReturnGo has been very helpful and easy to use in solving customer service issues.

We use this app to help with customer returns and it is by far the best out of several we have tried. The developers are quick to answer questions and also have implanted changes that we requested. A+

Return Go is a fantastic application that allows you to easily manage returns from all over the world. It is very easy to set up and allows you to choose from many types of resolution. The technical support is super efficient, responds very quickly and always tries to fulfill all the requests. Absolutely recommended!!

This app is the best return management system I could hope for. It integrates seamlessly with the store design, functionality, and the support is through the roof. Customers are using it and are enojying it, making them come back for more shopping. Great overall, and the price and trial period are amazing.

Writing the review after genuinely using the app for over 10 days. The plugin works seamlessly well, exactly as per our expectations. The best part is their support if in the business hours, they are always available to help you solve your queries. We've been in touch with Aviad, Assi & a few more. All of them are simply awesome. Great to connect with positive people who are trying their best to change the game.

We just started using this yesterday, but so far it seemed to integrate very nicely with our Shopify store and we have high hopes for this app! Can't wait to see what gets added to it in the future as business needs change and evolve. :)

This is an amazing app for returns. We have been working with it for over a month now, and it reduced our return by more than 15% by making the users accept store credits instead of a return. More than that, it increased returning customers as most of the users accepting store credit buy more than the credit value, and they are happy. We highly recommend it.

this is a fine app and customer service is helpful. thanks so much for the help. you can exchange or refund and it integrates easily.

I use ReturnGo's Exchange Assistant application to help with customer feedback and store credits for my store. It is extremely user friendly and allows us to seamlessly receive customer feedback on orders as well as offer customers store credits on returns/exchanges, as opposed to always offering full refunds.