Reviews for Report Pundit : Custom Reports

Renaissance Ribbons

2022-09-01

United States

Today I called to create a report on line items count that I could not figure out, I got great help from Shawn and that will save a lot time for my fulfillment center ! Thanks

Excellent reporting tool. If you need a report built and can't find the field you need, just ask them on live chat. This is cheaper than upgrading our Shopify plan and you can link multiple stores into one report view. We haven't tried their Google Analytics/Meta connections yet but may need to at some point.

I needed a custom report, and John took care of it quickly and expertly. The reports have helped simplify my processes and saved me time and money! Thank you!

Amazing Customer Service! This report app helps us run an efficient operation! Recommend to anyone who is looking to have a report and new chart functionality.

とても丁寧にチャットでサポートして頂けました。とても迅速で丁寧な対応で安心しております。説明だけではなく、修正してURLを送って頂いた上で、保存して使用する事が出来ています。今後も宜しくお願いいたします。

Today I was struggling to create an inventory report and Madhu was the BEST!!! He created the report within minutes! This was taking me so much time every month to complete and now all I have to do is click a button to get my information! Thank you Madhu!!

Really easy to use - and straighforward plans. I got help online chat fast and found the exported reports easy to use as well.

Love this report, very robust, and supports multiple areas of our business from financial reporting, shipping reports, order reports, etc.

Great support, very professional customer service, I truly recommend. ------------------------------

Sam specifically was super helpful. Promptly created the auto-generated reports I need to conveniently distribute regular reporting to me and my team. Thank you Sam!

表記は英語で。。。分かり辛いのですが、とても丁寧にチャットでサポートして頂けたので、なんとか当店で使用しやすいリストを作成する事が出来ました。とても迅速で丁寧な対応なので、安心しています。出来ない部分は、説明だけでなく、修正してURLを送って頂いた上で、保存して使用する事が出来ています。チャットの質問は英語ですが。。。なんとかなりました。

5 stars well deserved. Endless features and it was super easy to set up report in record time by myself. The UX is so intuitive that I even didnt have to go through the tutorial. The possibilities for customized data you can retrieve via a report are astonishing. Tony from the support team is great and he help me customizing my reports effortlessly. Thank you guys!

Easy to use, great tech support, even at 6am EST. The helpdesk Tony helped me write a custom field for a query, sent me step by step instructions for the future, and even contacted me after our chat via email 3 times to ensure my needs were resolved. Thanks, Tony! Great work!

Great support desk help. Was quick to initially respond and was able to solve our problem in no time.

Report Pundit gives you everything you need to analyze the data for your Shopify store. The live customer support is OUTSTANDING! Quick and accurate. Highly recommend this app. Must have!

Best app - does much more than you can expect from a typical reporting apps and BEST SUPPORT TEAM I came across all Shopify apps. We are able to pretty much achieve all complicated reporting needs for us in initial couple of weeks of our engagement with RP. Thank you so much team and keep doing what you are doing. Good luck!

Very capable reporting app. Multi-shop data has been great for us. Automated reports too with thousands of records. We are planning to use the Shopify metafield data TBD. In several months across many stores, I think I've only had 1 time out of 10-15 chat conversations that a human was not immediately available to help me and that was a weekend. Most of the time they respond within seconds and build and fix the reports for me quickly above and beyond my expectations for support. Occasional problems have occurred but they have been quick to temporarily fix and enhance the app. Occasional slowness occurs with the larger multi-store reports across many weeks and months but that is true to some extent in all systems and I think some Shopify throttling may be occurring. Overall happy with our choice, because bottom line is that anything I haven't liked and anything I've had a problem with has had a reasonably quick resolution. For your reference, we are likely in the top 1-2 percent of Shopify customers in terms of orders and data including Plus and Advanced stores.

Every day we rely on this app more and more it is a great resource and the support team is awesome!

I needed some help for a report, that need new metafield, they anwser me so fast, and solve my problem. Nice support and good product

Data is king, and the king is Report Pundit. Super intuitive app to compile all your shop's data into a neat and highly customizable presentation with extensive exporting options. A massive plus is the creation of custom data fields. So far the best and most competent support I have encountered in years, and definitely the best out all of the Shopify environment!

We just started with this Report Pundit last week and it is AMAZING. Creating reports is very intuitive and the 2 times I used live chat have been excellent experiences - very quick responses, explanations to all of my questions, and very fast fixes. Superior customer support!

This report app is the easiest and most intuitive app I have used. And the customer service is great. I was busy and went on the chat and asked for help with a report and they created it in no time.

MAGCOMSEN

2022-08-09

China

The function is good, and the customer service is great. I hope they can provide a search box so that I can check whether a new product has orders or not.

A very useful app that helps us get any kind of rapport. The support is also helpful and quick. Recommended!

I used this app to create reports that were not available within Shopify. The Support Team is always very helpful.