Reviews for Report Pundit : Custom Reports

Dan was very helpful and resolved our issue straight away! We have found that they seem always available to chat with hardly any wait time.

UPDATE: THANK YOU Amal, for your excellent help! We have come back to Report Pundit after our business has pivoted. Still an amazing app with excellent service! Well worth the fee! Report Pundit has already proven to be invaluable and we're not even out of the trial period! We have a huge array of SKUs and we manufacture a portion of those ourselves. It is critical that we be able to manage our manufacturing schedule in a way that makes our processes more efficient without spending a ton of money on software for small manufacturers - which are really better suited to manufacturers who are further along than we are. We love Shopify, but the report capability at the mid-level of their subscription range isn't optimal. Report Pundit fills that gap perfectly. But, even better is the developer's responsiveness. I can only hope this developer continues on as the owner/operator of the company as his attention to customer inquiries is excellent. Definitely worth your money to get this app!!

Sparx Hockey

2023-03-16

United States

Excellent customer service. I never have to wait longer than 1-2 minutes to chat with a representative. They are always willing to create any report needed!

Awesome fast response time. Amal helped created my custom report very quickly and exactly what I needed!

Excellent customer service! Must have Shopify App if you really want to dive into all the data fields available. Integration with payment gateways makes our reconciliation a breeze!

I got problem with creating the report in Pundit but the chat person helps a lot. They respond really fast and can create the report that i want.

Well worth the money for the support alone. Their support team responds quickly via chat and has been able to create any report I need, no matter how complex. I really enjoy the features of this app, and also the professionalism and competency of their support staff. 10/10 - must have Shopify app.

Excellent customer service, and the amount of reports is mind-boggling compared to what Shopify's app includes. This is allowing us to automate our workflow and save time. Thanks , Report Pundit!

Chan was awesome! I was looking for help on exporting my store's data to import into Google Merchant Center Shipping Data Verification template and they created the report for me within minutes! So happy! Definitely worth the time spent!

I had trouble finding the columns to create the report I wanted, so I chatted with an agent and they created the report I needed in less than 5 minutes. Great platform and service thus far!

1000% recommend it. The chat experts are always available and setting up a new report is a breeze with them. I have a combo POS and online shop on Shopify and their reporting options are extensive. Allowing me to pull a wide range of specific reporting by size, color you name it. Highly recommend!

Excellent platform and customer service. You can you can simplify, streamline and customize your reports based on your needs and if there is any information that is not available, the support team is always there to assist and give you a resolution.

Hi! Report Pundit seems awesome. We just recently switched from a hybrid system using Square as our POS in our brick-and-mortar boutique, while using Shopify for online sales... to now using Shopify for BOTH our store's POS and online shop. So I needed to figure out how to run my sales and tax reports from Shopify alone without the help of Shopventory (which we had been using for reporting and for syncing Square to Shopify.) With Report Pundit I can create & use the same reports I was using with Shopventory so - that's a win! Report Pundit customer service has been awesome so far. They helped me build reports then modified them as needed, so the reports are all ready to go without me having to do much except explain what I need. Amal and Tony have been helping me a lot on chat and email. Highly recommend! Thanks, Amal and Tony!

Like having a data science expert on your team. Best customer service to help even thinking through how to structure reports and preparing them for you. A serious time saver.

Great app that we use to export data, filling taxes and many other things. Great support, reply very fast and are competent

We use this software to coordinate with our logistics partners. If we ever have an issue their support has been able to resolve our issues quickly.

This reporting app is fantastic! Customer support has been instrumental in helping create the best reports for me and the other company departments. The possibilities are endless. Thank you Chan!

Really informative and helpful. So many options and metrics you can enter. Great customer service team, real people!

Report Pundit has been a great addition to my company's Shopify store. This app has allowed for us to utilize Shopify in a more robust way with our wholesale business. The customization of reporting has been noteworthy but the Report Pundit team has been extraordinary. The built in support chat is incredibly responsive and helpful. We will absolutely continue to use Report Pundit in our Shopify store.

Report Pundit just NAILED IT! I have been searching for a way to link PayPal and Afterpay transactions to Shopify. The only way to do it is to identify the Authorization Code or the Merchant Code in the payment gateway, and that data cannot be exported in Shopify reports. But... Report Pundit gave me the ability to capture both of those fields in a report. Now I can tie Shopify transaction numbers and Order Names to specific PayPal and Afterpay transactions to track payouts and AR from those tools. I considered trying to build a tool that does this myself, but Report Pundit provided the path for a very fair price. Now I can cancel that other $200/month app that was screwing up my QuickBooks Online and use Report Pundit as my ONLY Shopify data source.

We love this app. There is no better one on the market to pool all our stores data in one spot. Their customer support has been stellar through the whole process. They're quick to respond and help in any way possible. Keep up the great work!

Customer service is 10/10. App is great, has so much detailed reporting that saves upgrading Shopify store and spending unnecessary money. Also reports some exceptional data that Xero can’t provide. A perfect integration for my store

great app - great customer service - amazing service that brings my shopify data to the next level. Very appreciative of the service

Awesome app, has all the features and functionality i need. Great customer support from Jeff as well. Thumbs up!

The best reporting app if you don't have Shopify plus. It will make your life easy! Very impressive app.