Media
About this app
Launched: May 25, 2020, 12:00:00 AM
Elevate shopper experiences with premium returns, order management, conversion & email marketing.
Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with an order management system. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP.
- Increase profit at each touchpoint of the buyer journey.
- Reduce refunded revenue and take complete control of your return experience.
- AI customer service in one unified inbox. Both for desktop and mobile app.
- A full email and sms platform with unique interactive elements
- Increase conversion rates in your checkout flow with AI-driven A/B testing
Features
Return options
Automated refunds
Manual refunds
Exchanges
Replacements
In-store returns
QR codes
Gift cards
Return management
Automated approvals
Return portal
Custom policies
Non-returnable items
Return windows
Return reasons
Shipping labels
Channels
Email
SMS
Live chat
Chatbot
Social media
Self-service
Workflow automation
Auto-reply
Response templates
AI responses
AI summaries
Ticketing
Unified inbox
Auto-assign
Pricing Plans
Free
Free
- Free return portal software
- Redo pays for customer return labels
- Free order management software
- Free claims management
Paid labels
Free
AI and Support
10
- Consolidate your support channels
- Live chat on site
- Automated rules and workflows
