Reviews for Recurpay Subscription App

Sinchain is the best! Quick replies, fast work and always able to make the edits we need. We needed to change if we charged shipping to our subscribers and not only did he make that possible he was able to go back and remove any charges for shipping to existing customers. He's simply the best. Just not enough words to say how happy we are with this app and Sinchain.

Awesome support and great app designs. It seems I have all features needed and payment options needed, inc. PayPal, which is essential for me.

EXCELLENT, timely support. And the app, compared to any other subscription app available on Shopify (believe me, I tried them all) offers an intuitiive, well-designed interface and a pleasant UX. If you're tired of poorly designed, convoluted solutions that clearly never invested in product design and leave all design decisions to developers... if you're looking for a platform that was designed "the Apple way"... Recurpay is for you!

Had a small issue on my site with iphone but support helped me get it fixed. Seems to work a lot easier than all the other apps. Love it!

Just installed the App. Overall looks great and works. I am still reviewing it. However customer support is great!

Great support, they were able to help me find a solution to the problem very quickly. Thanks Sinchain for your help

We're in the beginning of setting up with Recurpay and so far they have been very helpful with all our requests, and look forward to keep working with them in the future! They listen to the requirements of their customers and continuously improve the product.

I tried almost every app on the Shopify store, and I finally was able to do what I needed with this one. For those of you trying to sell a product upfront for a one-time fee but automatically subscribe customers for an annual service on the product that is cheaper and in the same checkout process - you can do that here! I requires the paid version, but it is totally worth it. Sinchain was super helpful through the live chat and helped me test the process as well as customize a few other things I needed. Highly recommend!

So far, so good! Love that customers can edit their frequency, move up their date of shipment, and add products easily. Customer support is stellar.

Product is really good . You can create Subscription plans, just like that !!! Awesome. Swagged !!!

Straightforward. Support is very good , Sinchain is the master of support. Fixed everything I asked :)

AcrylicMeThat

2023-02-12

United States

Amazing! I had spent hours upon hours banking my head against the wall trying various apps to meet my need of having a bundle capability and a subscription capability. All fell short on so many levels. I figured I was just going to have to get separate apps since the combo ones were not working. I came across Recurpay, and I loved the simplicity of the set up. After trying over 6 different apps, this one was a breath of fresh air. I had an initial issue of Recurpay not recognizing the bundle products that were created with my new bundle app I decided to go with. At that point I thought I hit another brick wall. I contacted their live chat customer service and I was helped within minutes. I discussed the issue of the bundle not showing, and my customer service rep was able to get the matter resolved immediately. It was like magic. If I could give this company 100 stars I would. From live chat to immediate assistance to fast resolve, yeah, this company is world class!!!

Study of Sweets

2023-02-10

United States

Great and very fast support .

Really Great Support and the team was really helpful in solving the issues. The issues got resolved and team was happy and supportive in explaining the whole work flow

I just wanted to give a shout-out to Sinchan from Recurpay for their amazing customer support. I recently started using their subscription plan app for my Shopify store and had a couple of questions about the setup. I reached out to their support team and man, and they were fast and professional I got a response within minutes and they were able to help me with everything I needed. I was blown away by their level of professionalism and expertise. If you're looking for an app to get more subscriptions for your Shopify store, check out Recurpay

I just installed it and the reason because I am already giving them 5 stars is because customer service was AMAZING they made the entire process super easy and the price is great!!

The application is very easy to set up. We thank the customer service for their help and speed! We highly recommend the application.

I was blessed to be helped by Sinchain. The conversation was smooth, and even though I was flustered, that all changed. The response time was exactly the 3 minutes promised and the conversation was light, professional, and extremely helpful. Sinchain is definitely the definition of EXCELLENT CUSTOMER SERVICE.

This app is super user friendly and the customer support is AMAZING! Sinchain helped me get my subscription plans up and running in no time! I highly reccommend this app!

They are very helpful and professional! I had many questions about this app but they helped me a lot. I recommend to use this app!

Installed it the first time and had some issues. Then I got a follow up mail and some really good help over Google Meet. Great help and support. Now I am running the app on the store! Thx!

Great services. They help you very quickly and give effective solution for your problem. we just love this app. its work great.

So far, a seamless integration. Online support/help/answers is instant for us (UK based), and we have loaded the app, and were ready to sell subscriptions in a matter of minutes. Now our customers can set up weekly/monthly/quarterly and annual subscriptions on check-out. RecurPay does the rest - all via our shop.

We have been using Recurpay for our subscriptions for a couple of months now and I love the way their system is set up. I am a part of a small business, and the service is affordable for us. We have made several subscription sales on our website and Recurpay keeps them organized and labeled with subscription numbers so that we can always check on the status of subscribers, know when their payments will come out, and make changes to their subscriptions within the Recurpay app. However, the best part about Recurpay is the CUSTOMER SUPPORT! they have a chat function within the app where you can ask questions and get help--this has been an essential part of us getting our subscriptions set up correctly. Subscriptions have been trial and error for us for sure, and whenever we have questions or concerns, we are able to reach someone in the chat almost immediately, and they ALWAYS help us with whatever we need! Do yourself a favor and download/sign up for Recurpay. You will not regret it! Thank you Recurpay for helping our company be successful!

Gurpreet, he is the absolute best!! He made sure that he helped me with figuring out how to use the app and integrate with shopify. He was so kind, helpful, and professional. Made my website run smoother and in turn that made my clients happy. So, could not be happier with his service!