Reviews for ReConvert Post Purchase Upsell

Just got into the app and it's extremely well integrated with shopify! Super smooth workflow from what I can tell right now and Alex of the support team has been super quick to respond with a setup question I got. Definitely recommend!

Support réactif. Manque le "conversion monster funnel" dans la dernière version.

Me encanta la aplicación y el soporte tecnico es funcional y rapido. Muchas gracias especialmente a Alex

App has been working great so far for us! Also, customer support is on point. Ash helped resolved my issues quick and professionally!

Hey! Thank you for your 5* review and I'm pleased you are happy! Was there someone in particular who helped you? Let us know care@reconvert.com Always here for you 🖤 Avraham | Customer Success

Aquatic Experts

2024-08-02

United States

I recently appreciated Saumya's help in setting up our Thank You and Order Status pages. They are now functioning, and we are incredibly grateful.

TRès bon support d'aide merci :)

ReConvert really went above and beyond to help me get set up properly. They are really approachable and helpful. I also want to highlight Sauyma for giving superb customer service.

עזרה מצויינת

Saumya is the best. She is very helpful and polite. She helped me setup a post purchase flow because I did not know how. Thanks

I had an excellent experience with Saumya, who helped me find a solution in the ReConvert app. I'm very grateful for the support and highly recommend their assistance!

Riya did a great job in assisting me efficiently and effectively. Thank you so much Riya!

great assistance from Riya, she was perfect for me. Very fast an precise help

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham | Customer Success

Super expérience. Shafta est d'une aide précieuse dans la compréhension de Reconvert. Merci beaucoup Shafta. Je recommande reconvert parce que cette application est indispensable à tous vendeur qui se veut ambitieux et qui désire performer en E-commerce.

Riya and Saumya helped me very well with setting everything up, nice and good service!

Im not going lie, the application is hard to navigate and it can get very confusing. But overall, the customer service is wonderful and very helpful and answers right away! The application is good for upselling items in your store and automatically does it for you and collects data for you can have a better understanding where your audience is targeting and coming from. Its a good app, just needs a better interface so it can be user friendly.

Stupidly expensive app. Taking money not just on the orders created through post-purchase but based on your stores own hard earned orders is unfair. This app resulted in 2 extra small discounted orders totalling $28 but charged $80 because our store has many unrelated orders. Stay clear! Looking at a few of their 5 star reviews they seem fake. Stay clear this app is a scam

Great assistance by Alex, fast reply very helpful the app is amazing

Good communication with Alex, very fast and clear in communication. Thanks Alex, have a great day!

This application is very helpful and in addition with the help of live chat which is very responsive

very good customer service thanks riya :)

Very nice app that if set up well can give you nice upsell sales.

New to the app, but great experience so far. Alex was able to provide immediate support at bootstrap which was really helpful. Excited to see how the app works and if it improves my sales. :)

Update: Thanks, Avraham for reaching out and helping, he promised to solve the issue and make everything well, many thanks to him! . . . . . . . . . . I do not recommend this at all, very bad technical support, I sent an email 17 days ago and I follow up with them trying to solve the problem almost daily but there are no real solutions from their side and they procrastinate! Do not waste your time with them because they will not help you in case you face any real problems with them! And their ROI calculation is not accurate at all and gives wrong numbers especially when the store currency is not in US dollars, and they do not acknowledge this problem! The program writes a high fictitious ROI because they guarantee that it is always positive so it is fictitious! And when you calculate it actually it becomes clear that they are lying so that their guarantee does not fall!