Reviews for ReConvert Post Purchase Upsell

Molto pessima come app. Non funzionale e assistenza al quanto discutibile. inoltre alla richiesta di rimborso per addebiti non dovuti si nascondo dicendo che l'app non era correttamente disinstallata. Piccolo particolare, pure la fatture riportano la dicitura "app disinstallata". Una stella forse è troppo

Great customer support from Alex ! I recommend

SewHungryhippie

2024-07-11

United States

Anastasia helped me figure out an issue quickly; love this app and the support!

Absolutely the best app for post purchase, upsells and downsells! Intuitive and easy to use and converts so much!

Riya solved my questions!! Thank you!!

Honestly, this is the best customer service I've ever experienced! When I first installed ReConvert, I was really confused. There weren't many tutorials available, and the ones I found were outdated and referred to an older version of the app. However, with some patience and the exceptional assistance from the customer service team, I finally got everything sorted out! In the end, it wasn't as difficult as I initially thought, and I have the incredible customer service to thank for that! Big shoutout to Vladimir, Alex, Ash and Saumya! I owe you guys everything!!! :)

Great customer service. App works great most of the time - esp. birthday widget with Klaviyo integration is perfect for us.

İch empfehle weiter, Ria hatte mir sehr geholfen

Used this app back Q4 2023 with the legacy version. I did find it a little bit confusing, but when using the new version it's all more clear and easy to use. It did generate some extra orders so I do recommend it. Also thanks for the support.

Great app, great support. A must for every store. Saumya was great helping me fix some issues I was having.

ReConvert support has always been fantastic. I am not a big fan of their new UI, so I had to revert back. However, Anastasia from the support team took care of everything for me seamlessly.

This is an excellent application that does the job properly. The service is good. I highly recommend it

A great app, great customer support, Vlad's the G.

ReConvert isn't exactly made for the beginner, you should definitely take the time and watch all their videos. even in doing so i was having issues and spoke to the customer service rep Alex. Alex is an absolute legend. fixed my issues quickly, efficiently and took away all the stress of setting up everything as a beginner. If you get this app and feel a little overwhelmed its OK, take a breather and reach out for help.

Ótimo

Very good service

saumya was great, quick service!

Very good experience till now!

I was initially quite confused about setting up the flows for my store. However, after reaching out to customer service, Anastasia provided exceptional assistance. She was incredibly kind and helpful, guiding me through the setup process. Wow, truly the best customer service experience I’ve ever had! I can’t thank her enough! :)

good service and appreciate Anastasia for her help!

Vladimir was very patient and helpful as I was learning to figure out how to setup Reconvert on my Shopify website. Thanks for your help Vladimir. Appreciate it, Lorna

1A mitarbeiter sehr hilfsbereit werde die app definitive benutzen

Maitenance et service après vente au top. C'est pas un robot mais des vrais gens qui répondent et ça fait du bien de trouver de l'aide !

C'est facile et le Chat est très actif. J'ai eu Alex quand j'ai rencontré un petit soucis, il est très réactif et professionnel.

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham | Customer Success