Simply Care Box
2025-04-17
They worked so quickly to fix the issue I was unable to do myself. I have found that a lot of apps do not provide real time support. I am really impressed and glad that I have this app to better my Shopify store. We appreciate your fantastic 5-star rating! We're glad the bundle issue was resolved, and BYOB Bundles & Builders App is working perfectly on your store for bundle-related needs. Please feel free to reach us at support@qeapps.com for any future queries. We will be happy to assist. Team QeApps
Giftbox Delight
2025-04-03
A big thank you to the support team at Qe BYOB after they helped me resolve a issue with some products that were added to the basket but not being charged for really happy to say this was resolved! Thank you for the glowing 5-star rating! We’re glad we could resolve the issue and ensure everything continues running smoothly for you.Please feel free to contact us on support@qeapps.com for any further assistance.
Kawai Jewellery
2025-02-13
Great app and amazing support. They are very responsive and happy to help with settings and customisation.
Loubetani
2024-09-03
France
Great customizable application, the team is responsive, quickly finds solutions and listens to our requests, I highly recommend it!!!
Dárková krabička
2024-08-28
Czechia
I would like to appreciate the help of the support in setting up the application on my e-shop. I initially completed two video calls where the support tried to adapt the application according to my requirements. I like their appearance and options, which are above standard compared to similar applications.
Unboxings
2024-08-08
France
TRES BONNE APPLICATION
Just Box
2024-08-05
United States
I recently integrated the Gift Builder app into my Shopify store and have been thoroughly impressed with both the app and the support provided by the team. Rishab Shah is very helpful and quick in responding. Thanks for your assistance.
Three Bears Emporium
2024-06-27
United Kingdom
I've been using the free version for a while, just while I established my Build Your Box. I recently upgraded to the paid packages, ran into a little issue early on, but Rishabh was very attentive and quick to resolve my issue. I look forward to continuing to use QE BYOB and have already received orders from customers. :D
Matcha Lounge
2024-06-26
United Arab Emirates
They are very responsive, the best support. I haven't even contacted them, they reached out to me immediately and helped me make the builder. Highly recommended!
BIBIBOX | Liefdevolle brievenbuscadeautjes
2024-06-25
Netherlands
They really do their best to meet your wishes. Rishabh is easy to reach and has the patience to explain everything well.
Daffodil & Alder
2024-06-24
United States
By far the easiest and best app I've found for my store for customers to create their own boxes! It works beautifully and looks great. The customer service is fast and helpful! Extremely happy with everything so far!
Prezzie
2024-06-14
Netherlands
Great customer service, Rishabh helped me day and night with the setup of my customized builder. Replied fast and had a lot of patience ;-P Also thanks Pappu for all the customizations you did.
Hug in a box.ie
2024-06-11
Ireland
We recently installed Qe BYOB - Bundles & Builders on our website, www.huginabox.ie, and we couldn't be happier. The app is intuitive, user-friendly, and simple to install. The support from the QE team has been outstanding, especially Nasera. We highly recommend it. Thank you!
Cutesy
2024-06-05
Netherlands
Customer support is great! I've got great help done by Rishabh. They helped me fixed my cart and setting up the app correctly on my website. I wish the app is more customizable but overall no complaints.
Toffkado shop
2024-05-26
Netherlands
Good service, Rishabh helped me to continue building a gift box.
Mori Official
2024-05-24
Singapore
We have already started generating sales from this app! Used this app for build your own gift set on our website moriofficial.com. CS was super helpful during setup, and we also discussed with them our specific use case and they immediately hop on a call with us to understand our needs better. Great service and app!
the PAKIJ
2024-05-07
United States
Being new to Shopify and a new business, QEApps had the app that I was looking for exactly! After signing up, I had a a few questions and they were able to help me immediately online and then with a follow up call. They walked me through step by step and was very patient with all my questions. Thank you again!!
Snackorama PH
2024-04-10
Philippines
Quick response to inquiries and setup concerns. Thank you!
Amelia Grace Interiors
2024-03-08
United Kingdom
I have been using this app for some time, almost a year i think now, and they have always been really helpful. We came across a little issue but within 48 hours they have customized what was needed for me. Communication has always been really good throughout.
Little Gifties
2024-02-17
New Zealand
Review 1: The team at QeBoxMaker go above and beyond and have delivered exceptional customer service and experience for our small business. We had little knowledge on how to implement the solution we had in our heads however when messaging QeBoxMaker, not only did they respond instantly but they also took the problem away and reconfigured their code to meet our needs. This didn’t happen just once but twice. I want to thank everyone in the support team at QeBoxMaker for providing world class customer service and HIGHLY RECOMMEND this application to anyone with any customisation required for their gift box business. Review 2: We recently launched a new product offering which created complexity with our shipping rates. When I spoke to QE, they were able to quickly understand the complexity and proposed a solution which is where they went above and beyond and edited their code to align to our product offering. This really opened my eyes to how clever these guys are! Well done and thank you so much for continuing to accommodate all of our requests.
Wrapa
2024-02-08
Netherlands
The app is super user-friendly and easy to use, also for a not so technical person. However, I struggled with one item and the support team was quick to get on a call with me and understood my issue right away. They were able to help me with the configuration needed as well as could explain in simple language what needed to be done.
chefchocola.nl
2024-01-29
Netherlands
The support is out standing !! i was all setup in less then 15 minutes If you are looking for the box builder function stop looking youve arrived! They were able to fix some small adjustments in no-time! NO PROBLEM WHAT SO EVER 5 STARS IT IS!
DNLGIFTBOX
2024-01-27
Philippines
Support is 5 Star, immediately response to solve the problem!
Enrico Rizzi Milano
2023-12-18
Italy
Smoothly working app, great support from the team.
EM Gift Boxes
2023-12-14
Canada
The support on this application is fantastic! Everytime I ran into any issues, the support staff were quick to jump on a call with me and troubleshoot the problem with me. They have always resolved whatever problem I was facing by the end of the call. Thank you!