Reviews for Propel Subscriptions App

great app and great customer service! satisfied how customer service answers in less than 2 min and solves any issues pretty fast!

We chose Propel because it allowed us to set up subscriptions with a unique up-front cost and custom amounts after a certain number of deliveries. The chat support works like a charm and the team was quick and effective at answering all of my questions.

It is a little bit difficult to figure out at first but the customer service is extremely helpful and available often.

App is simple to use and Tom is very helpful. Perfect for flexible subscriptions and easy to use when you are starting out. I love using it, and when I wanted to get a little help they were quick.

Fast and AWESOME. Good Job!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

its good! They were very helpful and provided constant support. I had emailed them a few times as well regarding installation which they were very helpful with.

Got really quick response to my question and problem was solved. Widget looks great on the website, very professional. Thanks,

Great customer serrvice. helped a lot would use again. Was good for subcription charges and growing my rental business.

Tom did an amazing job at helping me, thank you tom, appreciate your help lots! Very decent app, and easy to work with

I'm a big fan of reviews. I don't make any moves without reading them and I always start with the bad ones and then - if I'm still interested - read the good ones. There's usually good and bad aspects to everything so I always try to review Pro's as well as Con's. Recurring's Pro's were the support responsiveness (at the start). I had my questions answered quickly. That dropped off however when I asked a lot of questions in quick succession largely because their installation video didn't match the behaviour of their api. That is where the Pro's end. Cons: apps that don't clean up after themselves when deleted are a BIG 'No-No' in my book. If I'd seen reviews to this effect, I would never have installed Recurring because I think it indicates poor design. After I deleted Recurring, some widget elements were still active. A customer support person acting for Recurring actually chastised me for not talking to them before deleting their api! (I don't need anyone's permission to delete an api off my website - thank you!) Functionality-wise Recurring is very CSS dependent. If you're looking for a seamless integration that does all the heavy lifting for you - this isn't the api for you. If you're proficient at CSS coding, you'll probably get a lot more out of the api than I ever could so I can't speak to it's potential. Just know that - if you're not a coding expert (like me) this isn't the api for you. I've gone back to Subify. I had installed their api before Recurring so I had some basis of comparison. Subify didn't have some features I wanted but they've been very pro-active and are bringing those features online next month and have offered me a great discount to onboard with them now. We have a very simple offer. If you just need something simple that integrates easily check out Subify. I highly recommend them.

The support from the team is amazing. Very prompt with responses and will ensure any issues you are experiencing will be resolved

Very user friendly app to get subscriptions set up for my business. The help center is very thorough and the customer service chat was very easy to use and helpful! Looking forward to booking more customers with my new subscription offerings.

The support is amazing. I got help setting up a payment plan subscription for my website. It was so simple and easy. I was helped by a rep named Tom and he was able to go in and collab on m website and actually fix my issues while sending me screenshots so I would educated on how to do it myself in the future. Overall great, FAST and easy experience.

The app works great but the customer service is NEXT LEVEL! These guys have bent over backward to help me get everything setup and running smoothly. Definitely use this app for your subscriptions and recurring orders!

The installation was very easy and their team was super helpful with assistance when needed! I would recommend :)

Customer service is great, and they respond quickly. The app is easy to use and works great for subscriptions.

Great support which has been an issue with many of these subscription apps. I hope they continue to add features

This app is fine if you are small boutique shop with not many items. Totally useless if you have more than 30 items you want to sell in a subscription. Very limited. Has potential, but poor design at the moment for larger online shops. Customer service was good.

Needed help with the app and had some questions. The online support was not helpful so I book a zoom call. When the call came NO ONE showed up, contacted online support and explained what happened, again no help. I book another zoom call and guess what, no one showed up. My time was wasted again. I do hope they get it together

Very quick to respond and help with anything all. I love that! So far the subscription service has been excellent. I really like that I can offer multiple options to my customers for subscription plans. Highly recommend!

When i was able 2, Support was a Great Help! They had patience to help me with any questions I may have had & set me up nicely going forward

Leo was a great help. Fast reply and easy to use. Leo provided great customer service. Great APP I will recommend to others 100%.

I used this app how to set up the subscription button for our customer. Kudos to the agent who answer my queries very fast.

I have received excellent support each time i have needed help with anything. The Team at Propel Commerce are excellent!

Tom was very helpful in walking me through the install. Now to get our first subscription. verry excited!