Reviews for Proofer Proof Management

madebyamen®

2022-06-15

Canada

Before this using this app. We were managing proofs via email. This app made our lives pretty much easier. It's pretty simple to install and use. Nick has offered tremendous support. They're here to help and they reply swiftly! Good job guys!

I was looking for an easy way to send proofs to my customers and a shopify expert recommended this app. after installing the app I was having some minor issues so I reached out to support. Nick responded back right away and answered all my questions. right now i am on a free plan because my store is new but once traffic pick up I will be upgrading because it was so easy to use

Proofer is an amazing app and has allowed us to grow our store massively, however what really separates proofer is the support. Nick has implemented endless changes for me to integrate with our store and processes, usually within a few hours, nothing has ever been refused - it's like having a developer working with us which we're incredibly grateful for. We were initially doing previews over e-mail which got lost and messy very quickly. Proofer does everything you would expect and more, and has enabled us to grow our team to 3 artists who all find the app easy and intuitive to use. I can't recommend this app enough to anyone that uses proofs as part of their ordering process.

Amazing application and even a better support! Can't imagine working without proofer proof management anymore, this saves me so much time per day. Thank you very much!

So glad I found this app. It's helped us smooth out the custom design proof process and get it away from emails. It also looks a lot more more professional to our customers too. The app is very easy to set up and integrates perfectly with our Shopify store. Their support is spot on as well. Really helpful and fast. Top marks. Definitely in our top 3 apps used this year!

Stencil Stop

2021-11-10

United States

We use this app to manage all the proofs for our custom orders - 20+ per day. It works excellently, and I'd highly recommend it to anyone who needs to submit order designs for customer approval.

Not only the app is fantastic for ANY print on demand site but Nick is the most dedicated app owner I've known. this is the first 5 Star review I leave in Shopify, well deserved and super recommended.

Periwinkle and Clay

2021-10-15

United Kingdom

Incredible app and incredible customer service. If you need to send customers proofs, this app works seamlessly with your orders, allows you to send files directly to customers. I've noticed an increase in the speed of which customers approve proofs also with emails not getting lost in junk and spam which I was struggling with before. I can see what needs to be printed, what needs proofing - the support has been almost instant and helpful every time I've asked for support - after 8 years of struggling to keep on top of proof management - this app is an excellent find! Thank you so much!

I installed the app but never placed an order. After the trial period was up, I opened the app and received threatening message that they would start charging me $50 / month because I was outside the trial period, even though they have plans starting at $10 a month. This is the message I received, "Since you processed more orders in the last month than what's included in our free plan, I'd kindly ask you to upgrade your account to our $49.99/mo plan if you'd like to continue using Proofer…" I never placed a single order. Strange business practice.

This is an absolutely incredible app for any store that sells custom artworks. The ability to set up email flows and manage proofs all in one place is a lifesaver. Amazing customer support. Highly recommend!

This Amazing app is a life saver, glad we found it ! also the customer support was very helpful & fast. Thanks

If you need to send the proofs to your customers, look no further. The best app you can get! Very easy set up, really nice work flow including automated email notifications (with your branding) for you and your customers. The customers are sent to your website where they can approve their previews plus you can upsell your digital product as well. Amazing and quick customer support - I needed to change watermark for my previews and Nick got it done literally within few minutes. Can't recommend it enough, thank you!

MILSPIN

2021-03-09

United States

Amazing customer support! Only a small percentage of my total store orders require sending proofs. I used the customer support chat box to message support about only paying for a plan based on how many proofs I send out - not how many total orders my store gets. Within seconds Nick (customer support rep) began working on creating filters to only send certain orders into the dashboard, and changing my plan so that it only counts these specific orders (not my total store orders). 10/10 would recommend if you are doing any type of custom orders & designs for your customers. Did I mention it is VERY EASY to use and is a much better user experience for your customers?? It also brings customers to your site to review their mock-ups. Stop emailing customers your proofs and manage the process through this app.

Amazing app and amazing customer service of Nick. Even more possible than the app features, if you have any ideas Nick will help you implementing this. Thank you very much!

Brilliant app! After a year of sending out proofs via email with dropbox links we switched to Proofer Proof. Nick managed to made some personalized adjustments for us, and we linked it via Zapier to our order management platform, and so far it works perfectly! The custom service and GREAT communication by Nick is outstanding and, honestly, that made the difference for us, as we required some manual work and had quite a few questions. Can't recommend it enough. 5 stars! Thanks!!

At first, I thought Proofer might be unnecessary because I was only doing a handful of proofs per week and could track them via email -- well, easily enough that the added cost didn't seem worth it. But then, oh boy. An influencer shared one of my products on Instagram and I received 300 orders in about 12 hours. It would've been unmanageable without this app. In fact, of all the apps my store has, this is the one that single-handedly saved my sanity. The meta tags were especially useful because I could find all the "proof_accepted" orders and get them out of the way. Plus, it helps my my shop look as if there's more than one person sitting at a dining table working through everything.

Great app! A life-saver for my store! Nick was very helpful and provided better solutions than my expectation for my store. Thank you!!

I have never reviewed an app on Shopify and we have used many. This app is amazing & support is fast and helpful. Prior to using Proofer we were sending emails for every proof and many of them were getting lost in inboxes. This app has saved us more time than any other app. Highly highly recommend.

The app is brill, worth every penny, but one think is even better: the absolutely amazing customer service. Nick was extremely helpful when I needed help, he did everything to give me a solution to my complex problems. Thanks for that again!

Awesome and very useful app for our business model. The developper was very, VERY responsive and helpful and that means gold when choosing an app. If you need one, get this one, you won't be disappointed :)

Silver Dollar Candle Co

2020-10-09

United States

Nick at Shop Fox has consistently and reliably gone above and beyond to not only provide great support but tailor the product to my needs. Nothing has been too much work or too much effort and the app itself is perfect for our specific use case now. I have truly never had such a good experience from any company, let alone a software developer. Thank you for creating a great app to begin with but more-over tailoring it to specifically work for our requirements.

BRILLIANT app which is going to save me heaps of time across my two stores. If you make custom products and send your customers proofs you need this app. All the emails around the proofing process moves from your inbox to your shopify dashboard which saves me sooo much time. Nick the developer is amazing nothing is too much trouble, super helpful and responsive. Have been looking for an app like this for years and this ticks all the boxes. Thanks again.

Nick is extremely helpful and very responsive. We've just downloaded the app and are looking forward to using it in our store.

We don't know what we would do without Proofer! The developer Nick is always willing to help and continuously improving the app. Highly recommend if you need to send proofs to your client for verification!

Very impressed with this apps capabilities and support. Highly recommend for any artist or digital fulfillment shop!