Reviews for Printify: Print on Demand

Easy and addicting, I can't stop!

Great customer support and wonderful quality products!

Happy Llama Tees

2017-10-30

United States

Printify makes creating products easy! Looking forward to a lasting relationship with this company.

very very very very good printing on demand so easy

I love using printify it really simplifies things, I just wish they had a selection of pants available on their site!

It took some getting used to, but now I love Printify ☺

Great choice of products and the mockup is easy to use.

Good service. They're expanding their offerings all the time. There were a few kinks that they seem to have worked out and the price and selection makes it easy for me o use them for the bulk of my products across multiple shops. The business Pricing Option is also very attractive. Helps keep my costs down so I can keep inventory in my brick and mortar store and make more even after a sale or discount. Customer service is very good. I had some tech issues that were my own fault and they handled them all internal for me. Good company.

They make it very easy to get your designs on products. Because they find drop shippers for you, it saves you a lot of time.

I'll admit, the first month of using this app was amazing. But it has gone downhill fast. Yes, it's extremely easy to use and allows orders to be sent off to production immediately after it's placed on your store, BUT it has so many weaknesses where Printful beats them out. Customer service never wants to help resolve issues either. This is coming from a customer who has used them for 2 months for over 150 shirts. 1. Everything is sub-contracted and nothing is actually printed by Printify. They take there monthly payment and really don't care about ensuring your satisfaction. 2. Some orders can take up to 14 days to fulfill. I've had this happen multiple times. I've refunded over 10 orders because of slow shipping times and taken the loss myself, Printify won't help on that front. 3. Once your order is in production (which can take only 10 minutes after an order is placed) they don't allow you to change your order. Whether its a cancellation, changing shipping address, or etc, they won't help. I've lost so much money just because of this it's not even funny. Have you ever ordered something and realize you ordered the wrong size? We all have, but they don't care. It will hurt your customer service and reviews when you break your customer the news, believe me. 4. I've had wrong shirts sent out that aren't even shirts I carry in my store. 2 weeks later, they have not refunded my money because its the "manufacturer" they use fault, not there's as a service. Absolutely absurd and so unprofessional on so many levels and this was my ultimate breaking point this week. 5. Shipping times are grossly slow. Not one of the services use First Class Mail or Priority. They use UPS ground which takes 1 week, or DHL Express which may be the worst shipping service of all time. Some times takes up to 10 days. Also, do not order from "T-Shirt and Sons" - they don't even offer a TRACKING NUMBER. We're in 2017, are you kidding me? Are you shipping it via a carrier pigeon? I can guarantee you now that you will receive so many complaints on shipping times it is not even worth it. If someone needs it within 10 days of you placing the order, just refund there money because it won't happen I can ensure you. Even if you pay the upgrade on shipping prices, it won't get there on time (which I've done multiple times and they still ship the same method and pocket the money - I've yet to be refunded this money as well). Though Printful is a few bucks more per shirt, there platform is EXTREMELY better. Offers various shipping speeds, has multiple centers, and you can even check on the status on your shirt at all times. I thought I'd never make the switch, but they are literally forcing me to with their terrible customer service. I thought this platform was my new best friend as I have this being used for three different companies, but I will now be removing it from all of them and going with Printful. Beware - you will refund so many of your customers it's not worth it. This company WILL go out of business if they continue running business this way. Good luck.

This is a great app. Very user-friendly.

havent made any sales yet, although thus far excellent

Easy to use and efficient! Really recommend.

this makes everything so easy. set and forget.

Very easy to use, looking forward to seeing what my clients think too.

Love it. Easy to use. Quality photos. Good suppliers list.

Very Good company! I had a great time designing my products.......

Seamless way off adding products into your store PLUS you get to see your design on chosen shirt (in different colors too) as soon as you're done uploading it! There are more than 1 shirts style / fabric and you aren't limited to just t-shirts. There are hoodies, mugs and more! Beautiful app. Kudos to the devs!

Love it just like to be able to have my brand in it for a choice :)

I've only been using Printify a few days ago but I'm already blown away with how easy it is to use their system.

Ordered a sample of a 100% cotton pullover hoodie, got sent an 80%C 20%P zip-up. Some of the stitching in the logo was also torn.

A great and easy to use product driven store

Printify app is easy to work with BUT be aware that fulfillment takes 2-3X longer than what is listed as "average production time" under each product. For example, phone case = 1.64 days production time. ACTUAL is 6+ days fulfillment only after I had inquired about the status with a live chat. Add shipping time ON TOP of that. To summarize: Expect MINIMUM 4 days to indefinite for fulfillment time during off-peak times. Order at your own risk during the holidays!

Excellent!!! So user friendly!

They have the products I need, I like them so much that my only complaint is that they don't have more merchandise for me to use!