Reviews for PreOrder Globo | Back in Stock

App molto intuitiva e facile da settare. Per un problema con il mio tema ho contattato l'assistenza e in qualche ora hanno risolto subito il problema.

Very intuitive and easy to set up. It's very basic but gets the job done well and support is excellent, very responsive, helpful and friendly, great job thank!

Easy to use and ticks all the boxes for per order and back in stock. A few adjustments to get it right with our theme but support has been great.

Super easy to use, clean info pop up, customer service is amazing had a small issue and they responded within hours to fix.

What an amazing app! Has made setting up pre-orders so easy. The ability to start pre-order when INV reaches zero and set end dates or stop pre-order when reaching a specific negative stock level is a life saver in Shopify. Highly recommend!

Mila's Keeper

2022-02-08

United States

Excellent Customer Service and responsive to issues even during holidays! Highly recommended - product works so far and looks very professional!

The app fully meets my expectations. Customer service of 10, Sarah very friendly, has been able to fulfill all my customization requests that I didn't know how to do.

Customer support has been really helpful anytime we had an issue. Happy, our customers can now preorder our products when they're temporarily out of stock!

Very helpful customer service, they are super-fast. The app is quite customizable, it's super nice and customer care can help with CSS and UX.

Really great app. Simple to use and free version is excellent. The only problem is that when you want automated emails on the paid version you can't choose the email address that it comes from. It has to be your main store email, which isn't always the email address you might want emails to be sent from. Other than this, I would give 5 stars.

Does exactly what we need it to do, with none of the headaches. It allows us to pre-sell new products and start generating revenue right away. Love it would highly recommend it.

Great! Simple to install and use. A must if you run out of stock often. Get your store on this. Good customer support too.

Does exactly what we need it to. When we first added it there was an issue where the form was being injected twice. Customer support was extremely responsive and fixed our issue within 24h. Would definitely recommend!

The app has good functionality and support is great! I inquired support to help change the design of the preorder messaging, and they were speedy and helpful!

Very good, the application is complete, intuitive and easy to use customer service is excellent, fast and efficient.

Works well for what it is. Support is super helpful and has been able to help us with minor customization when required to integrate with the rest of our shopify ecosystem.

Great app which allows us to pre-sell out of stock items meaning we don't miss out on sales whilst waiting for stock to arrive. Support team reply quickly and resolved our integration problem efficiently. Thank you.

A really useful and well-designed app - we use for pre-orders and also pre-selling incoming stock, works extremely well and is very easy to integrate/setup - If you do need a more custom integration, the support staff go above and beyond to assist and are very attentive.

Great app that has a nice free package, but a fair pricing for the paid option. We tried a couple and were searching for an all-around-solution for pre-orders once stock runs out for a while. This was it. We had some individual feedback that we thought was helpful and the support went out of their way to apply it to our store. Sarah was a great contact and kept us updated on the progress. Can only recommend!

The application is both powerful and easy to use. On top of this the support is very reactive and solve issues in minutes.

The customer service and development team exceeded our expectations. They provided a custom solution for a compatibility issue we were having with another app. Now both apps work perfectly together! They were very quick to respond to any messages we sent and their development team was very fast, too.

The first time using this app I had a bit of an issue with it, they emailed me within a day or 2 and got it fixed which was really awesome! It has worked perfect since then 99% of the time with small hiccups, its the only app that EASILY lets customers do partial payments. A lot of it is automated as well. Most of our customers end up paying off their balance before we remind them, because I beleive the app sends them an email after a certain amount of time. I just wish it will allow my customers to add multiple partial pre-order items to cart before sending it straight to the payment option. The one issue I have is that my products sometimes taken themselves off pre-order, even though I haven't changed the settings. Unsure if its my POS interacting with it and causing this issue, being a TCG store our POS is specifically tailored to our needs, which may be different to what Globo are used to. (UPDATE: After changing POS systems this only happens when the pre-order date has been reached) Only issue we have now is that when the pre-order date has been reached it doesn't just change the "pre-order" button to "add to cart" it appears as "unavailable" and unable to interact with it. I understand it's to stop over selling, but once I have added stock that are in the positives I would like it to auto change to "add to cart". Sometimes I am too busy to manually change everything and do not want to miss out on a sale, because a customer thinks it's sold out. (Any info regarding how I can fix this would be appreciated) These issues aren't too bad when you're a small business, but we plan to grow and hope this becomes a non issue in the future. Even with these issues, this is by far the best for the value. So many extra features that you weren't expecting are added. Like the new subscribe to an out of stock item is great! We have made quite a few extra sales because of this. I am now updating this to 5 stars as the POS issue is non existent anymore and the price reduction of 33% life time off.

The app is very easy to install and use. Took some playing around to get all the settings how we wanted - but after it's setup, it saves us a ton of time and work being able to automatically tag pre-orders and communicate that information to customers at checkout and also with an email afterward.

SUP MOJO This app has been awesome for picking up pre orders that I previously would have missed out on. Its really easy to use and has increased my sales so I highly recommend it.

Great response time and works hard to solve any issues. Great app! Love it! Highly suggest for anyone needing to sell pre-order products on their website!