Reviews for PreOrder Globo | Back in Stock

Great app and the best is their support, they answer quick and fix the issues or custom if that is required. I needed some customizations and they were kind and professionals thanks

Didn't explore all the functionalities of the app yet but already asked help to the support team and they were super reactive! Thanks!

Customer Service is the best we've encountered. Always responsive within minutes and straight with the solution. From amending user interface to unlocking features and more complex work such as alternative SMTP setup, they have the answers. App is a great add on on our new Shopify theme for our Back In Stock emails and replaces our older and incompatible Klaviyo snippet.

PCI Race Radios

2023-04-04

United States

Great for helping us with backorders and items out of stock. The customer support is above par as well. They are quick to meet our needs and find solutions. A+

Always quick to respond to our support requests and the Pre-Order app has been a bigger winner for us.

The app really helps my customers who live in different countries to see what the pricing is in their countries with a simple drop down menu. The support has been great as well.

Excellent support, I have not had to contact Globo before that I can remember, I have been using pre-order for many years and had a little query, that was rectified very quickly and efficiently today - great service

Professionals. Very quick responses and problem solving. Easy to intergrade and flexible to edit many features.

Great customer response to an issue we were having, following a Shopify theme upgrade. Required a little bit of troubleshooting and the team got us where we needed to be. Awesome & thank you.

I cannot even begin to say how helpful and efficient this app has been for my website especially to Sarah Nguyen who assisted me all throughout!! I got loads of questions and they were able to get to the bottom of every single one of them. For someone who barely knows how to do coding, I'm so thankful I found this app. I also want to mention how quick and easy they get things done from the moment I raise a concern. Now, my website finally looks neat and functional thanks to these guys. Kudos, Sarah and Globo Team! Keep up the great work!!

Awesome to deal with, they were very prompt and sorted all my issues out. I was having trouble getting pre order to sync over to my products and within a day they had it fixed. We had updated our website, so it had something to do with that.

The team has an exception service! Reached out to them and they responded accordingly. Best team out there! Shout out to Sarah whom I've been in contact with. Thank you so much for the help and to the devs :)

I came to PreOrder Globo after a poor experience with another app, and after about 6 months of using this app including an upgrade that was needed around the holidays, I'd happily give it 5 stars. As a brand with over 40K skus and frequent re-orders, this app is easy to use, add product, and fulfill orders. When I have questions and issues (few), the support team responds quickly and are very helpful. I primarily use it for Pre-ordering. The Notify Me function is also a great feature to gauge interest in re-orders!

No product is perfect, but out of all the options out there this one is by far the best! The customer service provided was amazing! Quick and efficient within minimal input required. Great experience so far :)

Chiaro e semplice da usare. Ho avuto qualche problema nell'integrazione con il tema ma l'assistenza è stata super chiara e utile e mi hanno aiutato a risolvere il problema in pochissimo tempo. Super consigliata

This is a highly scalable and multifunctional Pre-order App. Help staff was also quick to respond and reliable when I had problems.

Sarah has been extremely helpful in getting my app up and running. I switched themes a few weeks after I started and she helped me get it quickly up and running with the new theme as well.

I highly recommend this app, and the company. The app works very well for my purposes. It clearly highlights when a product is on pre-order, and does a good job of messaging that information to the customer. And the people at Globo are outstanding! Very responsive to emails, courteous, and knowledgeable. I can't say enough good things about Globo and their products.

Orient 499

2023-02-20

United Arab Emirates

This app is great and does exactly what I needed. I encountered an issue with the integration on my product page but it was resolved extremely fast and efficiently. Highly recommended!

J'ai installé l'application et en seulement quelques jours le support a pu régler tous mes problèmes d'affichage pour que la solution s'adapte parfaitement à mon site internet. Après avoir benché plusieurs solutions, celle-ci est vraiment pertinente car il est possible de personnaliser son message de précommande, d'afficher des labels... Je recommande !

I had a few issues with the PreOrder Globo | Back in Stock App - the support has been AMAZING. Both Sarah (Support) and the Dev Team worked round the clock to work out the issues and find solutions for me. With constant communication keeping me updated and offering me options and solutions. It seems that all is now working smoothly. I would HIGHLY RECOMMEND GLOBO apps in general as their customer service/support is above and beyond.

Very helpful team. The app has worked very well for both pre-orders and back-in-stock notifications. The app does a great job and has a great price-performance ratio. The user interface could be improved. However, it's fine to work with and the CS is nice, fast, and reliable.

The support is very prompt and efficient. The App is easy to use as well. We are very content with the app and the support.

The features of the app are working as promised. More importantly the support is very responsive and helpful!

Good and fast service, nice communication and good basic features. You don't need much skill for installation.