Reviews for PreOrder Globo | Back in Stock

Great Support. Available if needed! Thanks

Great customer service, Rosie was super helpful

I have found working with the team at Globo an absolute pleasure, they are highly reactive and Rosie has been fantastic. I found the app to be highly functional yet very easy to learn and works very well for both pre-order requirements and back in stock too! There is a nice integration with Omnisend which is essential and back in stock subscribers can be sent to lists. One of the things I like the most is the template builder which is very good, you can create Omnisend style templates with enough custom sections to make it look similar to your other flows and this all comes out of the box, so I had 8 notification types set up in 20 minutes. And if you need a little bit of customisation to the styling of say the button or positioning they are there to help quickly and I really feel they cared about me as a customer and their live chat is very reactive. I would give more stars if I could and I want to thank the team at Globo for all their support. I will be looking to work with them long term :-)

It's a great app and very easy to learn, the development team is very helpful and response so quick! It's a great free app

Estoy probando la versión gratuita para valorar si en el futuro aumento a la suscripción de pago y de momento estoy más que encantado. Surgieron algunos problemas durante la instalación, pero el servicio técnico me lo solucionó todo paso a paso a través del chat, incluyendo imágenes y guiándome a través de todo el proceso para comprobar que funcionase correctamente. Rosie fue un encanto! Es la mejor app de preorder que he encontrado hasta la fecha! Edit: Es más, en los problemas eventuales que me han ido surgiendo, me han solucionado todos y cada uno de ellos. Su trato es muy cercano y se implican al 100% para resolverte el problema. Gracias a ellos ahora mi página web se ve genial.

Very easy to use and set up with the help from the friendly staff on the live chat, I would recommend this to any store owner needing these features.

So far has been very easy to set up and use. Their support service was very efficient and helpful, solved my problem very quickly. Rosie was on the chat with me and very helpful. Helped me solve my issue with pre-ordering when stock has not yet arrived.

I tested several apps and this seems to be the best one. Lots of customisation options and no monthly subscription fee! Support from Rosie was fast and excellent.

Appears to be a great solution for our out of stock messaging. Very versatile and team have been super helpful during set up.

Rosie was amazing!! so helpful and efficient!! Really happy with Globo app for my store, thank you Rosie!

Rosie from Support is awesome - I've installed this app on 4 different shopify stores - and she has helped me fix some small integration problems quickly and easily. simply the best pre order app out there!

Had a problem with an item not publishing for pre order. Started a live chat and Rosie helped me get it up and running. Outstanding customer service.

I've been using the Pre-Order Pro app for a while, and it's been fantastic. Recently, I needed to customize the pre-order button and change some text for our new campaign. The support team, especially Mike, was incredibly helpful and patient. Despite their busy hours, Mike promptly guided me through the steps and even offered to check our admin page. He provided clear instructions and screenshots, making it easy to follow. I was able to customize the button's appearance and change the text as needed. The app itself is very user-friendly, and the customization options are great. The support team truly goes above and beyond to help with any issues. Highly recommend this app for anyone looking to add pre-order functionality to their Shopify store!

Easy to use. Great customer support. Rosie was quick and thorough.

Very good, great customer service!

great costumer support. Mike made everything possible!

EVOLVh

2024-06-21

United States

Good app, however support was not the best. Couldn't get an issue resolved for two weeks, however they did amend this through a meeting that I did have to request about 5 different times. Other than the support not being quick, the app works great, and we are enjoying being able to offer pre-orders and email notifications regarding the orders.

Great support!

The app can do everything I need and it looks great. I worked with Rosie on some minor and some major tweaks to get my "pre order" setup just the way I wanted. Best service I've ever gotten working with a Shopify app. Anything they couldn't do from their side, they would assist me doing with visual examples. Made it super easy to setup.

I appreciate how connected the app is with our systems already but there are a few specific issues with pre-order integration in connection to Loop returns/exchanges that isn't as seamless. The customer service is always amazing though!

great app, quick support

The app is highly functional and useful, offering an easy navigation experience and reliable performance. It's a significant asset for your business, complemented by fast and efficient customer support.

Great product!

best pre order app out there - everything is set up well and easy to understand - couple of hiccups on setup (likely my fault) but Rosie at support was brilliant - Thanks again!

Great customer service. Help me a lot