Reviews for Preorder, Back In Stock ‑ Stoq

Shashi helped me through DKIM authentication and clarifying a few back in stock alert questions I had. He was kind, helpful, quick and super knowledgable. I really enjoy having this app and the customer service makes me an even better experience.

Good support service Thank you so much for your kind words! :) I'm very happy to learn that you're satisfied with the service. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

So far so good. Customer service is very responsive and helpful. Thank you so much for your appreciative words! :) I'm glad to learn that you're satisfied with the app and the service. We love tailoring our solution for our merchants whenever we can. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

We had an amazing experience with Preorder, Back In Stock – Stoq! The customer support was truly excellent. Sneha took the time to assist us with great kindness and patience. We requested several changes, and she helped us again and again without hesitation. Such a pleasant and professional experience! Thank you so much, Sneha! Thank you so much for your wonderful review! I'm glad I could help customize the back in stock email alert to your liking. You've been really kind throughout. Wishing you the best on your journey with STOQ. Please do feel free to reach out to us anytime. :) - Sneha / Merchant Success Team

This app is affordable and does everything you need it to for preorders and out of stock items. If you ever have questions about any of the functions, customer service is always very helpful and quick to respond. Definitely recommend :) Thank you for your wonderful review! I'm glad I could answer your query on payment for preorders. Wishing you the best. :) We're always here if you need anything else at all! - Sneha / Merchant Success Team

Nagaraj was super helpful and quick to get me the answers needed to get our Pre-Order functions working properly. Thank you for your review! I'm glad I could assist you in getting the pre-order functions working properly. It was a pleasure helping you resolve the theme compatibility issue and setting up preorders. We are always here to help you! 😊 Nagaraj | Technical Support Specialist

App fantastica e assistenza molto valida. Ottima per i preordini e mail di avviso riassortimento Davvero Fantastica Thank you for your review! I'm glad you found the app fantastic and the support helpful. It was a pleasure assisting you with the Notify Me button’s appearance and positioning. We are always here to help you! 😊 Nagaraj | Technical Support Specialist

Super helpful and quick troubleshooting.

Thank you so much Sashi - amazing customer support, super helpful and helped me get things figured out in a few minutes. Thank you so much for taking the time to leave a review :) It was my pleasure to help you get set up with the app so you could create a waitlist for your upcoming products. Please feel free to reach out for anything else, we're always around to help. Wishing you the best of luck with your store! -Anaam / Merchant Success Lead

Great app with beautiful clean design, I'm using the back to stock notification feature and after testing it myself I can confirm it works and notification is received. Available customization options are nice and you can customize everything with CSS. Sneha from Support was so helpful and kind and she responded immediately to all my requests (except removing the branding from my free tier lol)! 5 stars! Thank you for your wonderful review! I'm glad I could help setup the notify me button and also add a bell icon to it. Wishing you the best Please do feel free to reach out anytime. We're available round the clock! - Sneha / Merchant Success Team

Handige app, goede ondersteuning via de chat! Het was mijn plezier om je te helpen met het instellen van de "back in stock"-functie en pre-orders. Voel je vrij om contact op te nemen voor wat dan ook, we zijn er altijd om te helpen! -- Anaam / Merchant Success Lead

Easy install and great support Thank you so much for your kind words! :) I'm very happy to learn that you find the app easy. It was a pleasure on my behalf to help out. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

Very simple to set up and use, and they have a great support. Always ready to help with any problem or questions.

Thank you for the 5-star rating. I'm glad I could assist you with publishing your products and setting up preorders. Please feel free to reach out if you need any further help. Nagaraj | Technical Support Specialist

Vishu was very helpful Thank you so much for your appreciation! :) It was a pleasure on my behalf to help out and set things up for you. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

Just started using the app, so cannot tell much about it, but their support team is great! Had many diverse questions, and everyone was super helpful and fast to offer answers and solutions. Recently dealt with their team member Sneha, who was very helpful and super proactive - you can see that they are going the extra mile to help customers. Thank you for your kind words! 😊 I'm so glad I could assist you in setting up preorders and also assist with DKIM authentication to send emails to your customers from your own custom email. Wishing you the very best. We're always here to go the extra mile for you - feel free to reach out anytime! - Sneha / Merchant Success Team

Very happy with the app for my website- customer service is excellent, very prompt, efficient and helpful Thank you for your wonderful review! I'm glad i could help setup the notify me button as well as the preorder button on your store. Wishing you the best. :) If you ever need any more help, feel free to reach out—we're always here for you! - Sneha / Merchant Success Team

Thank you for taking the time to leave a review :) It was my pleasure to help you set up the back in stock feature. Please feel free to reach out for anything, we're always around to help! --Anaam / Merchant Success Lead

We have not used Stoq for that many weeks, but we can say is that from our initial experience, Stoq has been great in helping us managing our customer's expectations especially for sold out products. We'll definitely have more to say when we use it longer but seems like we would be using this for the long run! Thank you for your wonderful review! 😊 I'm glad i could help change the position of the notify me button on your product page. It's great to hear that Stoq has been helpful in managing customer expectations for sold-out products. We look forward to supporting you in the long run—feel free to reach out anytime if you need anything! - Sneha / Merchant Success Team

Great app, great support team. Thank you so much for your kind review! :) I'm very happy to learn that you're satisfied with the app and the service. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

Einrichtung - Kinderleicht Funktionalität - Tut genau das was es soll Support - 5***** Ich habe noch nie einen besseren / schnelleren Support gehabt als hier! Umsatz / Mehrwehrt - wird sich mit der Zeit zeigen. Vielen Dank für Ihre freundlichen Worte! :) Ich freue mich sehr zu erfahren, dass Sie die App intuitiv finden. Ich war froh, bei der Einrichtung von Vorbestellungen mitzuwirken. Wir sind immer offen für Ihre Fragen, Bedenken und Rückmeldungen. Ich freue mich auf Ihre Reise mit Stoq! -Vishu / Senior Technical Support Specialist

Nagaraj is great and so helpful. The team is always responsive and helps solve any issues or inquiries you may come upon. Thank you for your kind words! I'm happy to hear that you had a great experience. It was a pleasure assisting you with customizing the Notify Me button on your product and collection pages. We're always here to help! 😊 Nagaraj | Technical Support Specialist

I got great help from the Stoq support team and the Preorder App works PERFECTLY on my online shop. Thank you so much for your kind words! :) I'm very happy to learn that you like the app. I was glad to help out in setting up preorders. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

Excellent support sorting out a Markets issue. Thank you for your review! I'm glad I could help setup preorders for Shopify Markets. Wishing you the best. :) If you ever need any more help, feel free to reach out—we're always here for you! - Sneha / Merchant Success Team

The app works fine and customer support answers very fast, I recommend.