Reviews for Planet—Carbon‑neutral shipping

A ideia do app é muito boa, porém falta uma opção de colocar a cobrança ou sinalização dela na escolha do frete, onde faz todo contexto com a proposta do app

Nice idea, but after installing most of the time the "There's a problem loading this page" message in the admin interface. Cache, Cookie Reset etc. didn't help. It's seems to be still in beta.

Great app to very easily assist with carbon offsetting. Super helpful to our business.

Perfectly Natural Soap

2024-03-12

United States

Implementing Planet has been a meaningful step in making it possible for us to achieve carbon neutrality in our shipping operations. It's part of our broader plan, but every bit helps and given it's ease of use and administration, it's a no-brainer for us.

I love the idea, but the execution is lacking. The planet dashboard on my site still says 0 .... which makes it look like 1. I'm disingenuous. 2. I don't have sales.

Great App!

The app doesn't show the Numbers of Neutralized Carbon correctly. I have been trying to contact the app support but still no response. This affects our business operation and brand image. Please get it fixed asap, thanks!

Pine Creek Essentials

2023-12-04

United States

Good concept, poor execution = the hallmark of all Shopify-developed apps. Worked fine initially but I just noticed it stopped collecting orders a few weeks ago now. I've had plenty of orders in this time and the dashboard says 0, there are no charges to my account from Planet so it's definitely not working. Like all of the other Shopify apps, support doesn't actually exist in any meaningful way.

Ethical Bedding. Strongly recommend all shopify store owners to download and utilise this app, which in some way will offset the damage that we all do to the planet. App is easy to set up and use, so there are no excuses! :)

Awesome app, no no-brainer to use it. Two issues though are the inability to add metric measures on the website (all imperial) vs. the metric on the backend. Yes, the rest of the world minus 3 countries use metric. The other issue is the explainer page is so generic it is useless. Why not incorporate the site stats in it? See how much CO2 we saved type thing.

It's the least we can do. I started using it as soon as I discovered it and the Real impact it has, sponsoring projects that mitigate the impact we have on Earth.

I actually really love the idea of this, and we have offset over 8000 shipments so far. I definitely thing there should be more customisation of the page for the widget. as well as the ability to show how much has been offsetted in the storefront. (ie: X shipments offset this year/month/all time). Love it.

Good idea! it would be nice if we could also manually purchase carbon removal credits. That way we could spread information about carbon by sharing it in the product descriptions all across our sales channels like Amazon handmade, etsy, ebay, faire, helloabound, poweredbypeople, wanello and other marketplaces we use. I think it would be nice to see "buy carbon removal credits" button in the Planet app

The badge isn't customizable, and don't tell client how it works.. it really need some improvments.

This is something we care about but it would be nice if Shopify is able to provide some type of landing page that can be linked in the footer instead of just a badge. We at Pop Collectibles Canada would love that!

Great idea - can there be a way to add a badge into the checkout/email confirmation pages? Thanks, looking forward to the explanation pages too!

Great idea, but as others have said, users need a choice in how to display it. For example, have it show as a badge (like "Trusted Site" does). Also, have options in where to display it, including the Footer, if possible (like the way different available Payment Options are shown). Thanks.

I love the concept of this app and am so pleased to be able to offer this product for my business. I found this app was pretty simple to install, however, I am wondering if there is an engaging, detailed write-up along with visuals that I could add to my Shipping section and my Sustainability section. is this something that has been developed and I just don't see it? If it is developed please let me know. I have a question, I recently downloaded the Shopify POS and will be using it at a craft show quite a distance from where I have my business, is there any chance I will be charged fees as mentioned by another reviewer? Could you check into this and let me know? I can remove this from my review after I get the answer, I just don't know how else to find out. Thanks again!

Great idea and easy to install but would be good if we could remove the powered by shopify planet and customise the banner. Agree with previous reviewer about more visuals for merchants to highlight throughout your store.

I think the idea is wonderful, but as others have mentioned it needs work. I tried adding the banner, but without being able to customize things such as color, size and content, it just isn't a good fit. I've read the reviews from the Planet team and understand they are working on improvements. I'll wait for those to be implemented, then try again. Really great idea though, just needs some fine tuning.

Really like the idea behind the app and I have implemented it on my store. I am really hoping that over the coming weeks / months, the following improvements will be made to the app: Allow customisation of the badge eg. explanation that we are paying for it Allow linking of the badge to a page that explains the carbon removal efforts and ideally a snippet of the dashboard showing the effect we have had so far. Thanks!

Idea is great. Execution could be a lot better. Store name should be able to be added in the text, not just Shopify. We are the one paying the fees. Banner should be shown all through check out, not just in cart. If a buyer uses the Buy It Now button they don't see the banner at all.

This app is an exciting idea, but without a customer-facing explanation of what "carbon-neutral shipping" means, it has no value.

I added this app to both of my Shopify stores and the app looks out of place on my store and it isn't editable, yet. But I really like being carbon-neutral

Until this app has a way of showing customers (on a dedicated page and on widgets) what we are doing, this isn't super helpful. We can make carbon offsets ourselves with our profits. What we'd like is a way to show the customer: Here is the difference you've all made ordering from us. Here is what our business has contributed from your orders. Here are the places we are helping. A dedicated page for this info is a must. Customers don't trust us just saying "carbon neutral" and we are tired of fielding constant emails asking where it goes, how much, etc. I will update this review to 5 stars once this functionality is added, otherwise, keep up the great work!