Lachowiczova.cz
2025-05-01
Very bad experience. After installing the FREE app they start charging you for EVERY order that comes into your e-shop but not from TIKTOK!! Watch out for this! This is not mentioned in the plan and is very confusing and misleading. I have read their plan, understood but not correctly! I paid approximately $160 USD completely unnecessarily. They just talk to support and don't want to help. I definitely do not recommend this as an award winning Shopify seller!
Alephskin
2024-12-30
I'm getting ready to run my TikTok ads, and have been struggling to set up my pixel. This app was able to help me set up my pixel super quickly, and the events are all tracking. I highly recommend PixelPro!
mintibaute.ro
2024-12-29
I highly recommend this app as it allows me to effectively track conversions from TikTok. In my country, the official TikTok app isn't available for installation, and this tool has been invaluable in helping me run ads without losing potential customers, even when a pixel isn't installed
Gilded Style
2024-12-27
Everyone, download this app. It has greatly boosted my sales. Their customer care is also very good. Such a nice chat support. Hello! We have refunded you as per our chat conversation. If you need anymore help please don't hesitate to connect with us on live chat, or by emailing us at support@adtrace.ai!
Rahma Beauty Store
2024-12-26
Very bad experience
Bottled Baking Co
2024-12-13
We have been charged £190 a month for this app despite not using it. That's a shocking amount to charge Hello, thank you for your review. Our team offers refunds if you aren't satisfied with the service. Please reach out to us at support@adtrace.ai We're available 24/7 to help you with your request!
Uniqo
2024-12-01
Dont install the app! The app is bad, and also the customer service is very bad! Use a other app! We're glad that we were able to help you implement your TikTok pixel tracking!
Happy Tails Co.
2024-11-25
Legit terrible service, doesn't work worth a damn. TikTok already has a better algorithms and they are a hell of a lot more willing to help as well don't waste your money on this just that just gonna slow your comp/site speed down with all the garbage script they put on your computer just go server side if you want the best data don't over pay for this trash. Hello there, Sorry to hear you didn't have the experience you were hoping for with our app. We work hard to ensure that we boost TikTok pixel performance with minimal site impact. If you're not seeing the results you'd hope for, our team is available for free pixel implementation consulting to help. Feel free to reach out to us at support@adtrace.ai and we'll help right away!
FjordVogue
2024-10-07
Had trouble with installing enhanced tracking, but the service provided me the right help! thankyou! We're glad that we were able to help you implement your TikTok pixel tracking!
High Priestess
2024-10-05
Great support! All issues are solved—10/10! Hello there! Our app provides rich analytics on your events, which is why we track as soon as you install the app. Once you connect your TikTok Pixel, we add the pixel to your store and also start sending the tracked events over to the pixel via the Events API. We urge store owners to set up the pixel right after installation to ensure maximum value from our app. We also urge stores to take advantage of the analytics features we offer. We do also offer a generous refund policy. Whenever you're not satisfied with our service, you can reach out to us and we're more than happy to offer refunds in most cases. I completely understand your frustrations and would love to resolve this for you! You can send an email to support@adtrace.ai for further help :) - Support Team, AdTrace
Emily In Bloom
2024-09-11
United States
The application is fine, but charging by the number of orders is abusive, especially for orders of 50 or more ... I end up paying $168 for an app just to connect a pixel. Very expensivev!
ShawnChapple
2024-09-03
Denmark
very
Luvor jewelry
2024-07-15
United States
H
HealthyLife
2024-07-09
Czechia
Hello! Our app tracks all orders which take place on your website. This is beneficial for your pixel as it's able to learn from every order. Since your store received an order you were bumped up to our Tier 1 pricing. We do however offer a generous refund policy if you aren't satisfied with our service! You can send me an email conner@adtrace.ai and I will process you a full refund. Conner Support Manager, AdTrace
Active ArmorFit
2024-06-02
United States
I had a small misunderstanding regarding the app features. Conner was quick to rectify the issue and went over the top with his customer service. I greatly appreciate Shopify app sellers who are quick to act and do right by their customers. If you have an issue do not hesitate to reach out to them, they've been very helpful thus far. Thanks again
2024-05-21
France
MMMMMMM
Lavor-Stockholm
2024-05-20
Netherlands
simpel en makkelijk in gebruik voor snel overzicht
CozyHug
2024-04-17
Canada
good
LowPrice
2024-04-10
Portugal
good
Dufflify
2024-04-02
United Kingdom
Im really glad that i intalled this app it helped me alot
Gendanday
2024-03-14
China
The data captured is very accurate, very easy to use, and easy to install. Customer service is very patient in answering questions. Highly recommended.
Herb’s Manchester
2024-03-14
United Kingdom
I would recommend using this app
Hope style
2024-02-26
Czechia
Like
MAS VOGUE
2024-02-19
Egypt
good app
BuyInTrend
2024-02-12
Romania
This tool provides an unparalleled depth of analytics. From tracking customer behavior to monitoring sales trends, every piece of data is at my fingertips. It's like having a personal analytics assistant that never sleeps.