Reviews for PH Ship Rate & Track for FedEx

Very good. Thank you.

Excellent support.

Sibi was an excellent help, great app!

Manohar, understand the product well enough. He was able to answer all my questions smoothly. I was able to achieve my fright LTL requirements.

Sibi answered all my questions and more. He even fixed a few issues we had with shipping internationally! If you aren't using this app, you should! It's amazing!

that is awesome app.

Great app. Very helpful customer service. 5 Stars.

Elegant Baby

2024-05-17

United States

excellent prompt service

Very informative and professional. Provided with solution immediately. 5 star rating. App is very user friendly.

PH Ship Rate & Track for FedEx has one of the best support groups you will ever find. We have a Shopify store that uses PH Ship Rate and for a number of years, we have had no problems. Recently problems occurred. We contacted the support group and in only hours they fixed the problem. SIMPLY THE BEST

I installed the app and within 5 minutes had a call to walk me through the installation process. I look forward to learning the program.

Koy Resort

2024-05-02

Canada

Sibi was very helpful and understanding and quick to response. Thank you!

Great service and help when needed is fast! Thank you!

Great service, Fast and easy

We have been using this app for a few years, works great connecting our existing FedEx account to use in Shopify. All of a sudden it stopped working, customer support was immediate and helpful. As it turns out, the problem was not with PH Ship, it was our fault: we had changed items in the store, but the item was purchased by the customer before the change, so shipping had to be manual. Not sure I would have figured out without PH's customer support.

I was incredibly impressed by the promptness and efficiency of the support team as they reached out to assist me in setting up the app. Their responsiveness was unparalleled, and their proactive approach in ensuring a seamless onboarding experience was truly commendable.

Every question was answering very quickly by Sibi. Thank you very much! Awesome support.

We had to schedule a call and support team was really quick to solve all of our questions

I had some technical issues setting it up but customer service was really helpful!

The best customer support I've ever experienced. A one-on-one intro call, helping me set everything up and answering all my questions.

Yes I would reccomend. Easy to work with

Excellent app that helps me do my job easier....on top of that absolutely AMAZING support. I wish all software companies were as responsive to emails as they are. Keep up the great work! Support is excellent! Great App!

Very good support service and fast help. Greeds from VICINITY

Great service and support!

I have had extemelly excellent service from Sibi from Pluginhive. I am so happy and content with the service I have received. He even went all out by calling me and allowing me to share my screen for support where I was having technical difficulties.