Reviews for Parcel Panel Order Tracking

great app

Your customers support is very good thank you for your time !

Fast customer service

I had a very good customer service experience with Kath. Thank you! She was very quick, kind, and very nice and patient!

I would recommend this app. They have free plan for 20 tracking and you have possibility to expand to 50.

It works right!

Kath was fast and solved my problem lightning fast :-)

good nice

A successful application, thank you

This app is sending out emails to my all customers saying they have a delivery exception! When in fact, when I check with another app it shows the items are in perfect transportation. This is horrible and is ruining my business! I am beyond mad at this app and waiting to hear from their developers! STILL NOT UPDATED! I have shipments that have been shipped and are in transit and this app is still showing the order is "pending" or "Label created" and it's been 6 days! I'm about to uninstall this app!

Good service

Chaque fois que je m'adresse au support client de Parcel Panel Order Tracking, j'ai l'impression de faire une recharge d'énergie positive pour la journée. Encore merci pour votre accompagnement !

Still setting up my account but customer support was quick and very helpful.

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Great!

great

The app itself isn't perfect, but it has what I'm after and it's easy to use. The downside may be that it doesn't seem to always update in real-time, and I often have to contact support to refresh the status for me, or sometimes the app doesn't recognise the courier and I have to manually request for it to be changed/added. That said, the customer service team is exceptional -- they're always there to help and respond quickly to any issues. I don't know how it would be if I had to manage more orders, but as long as I can get an instant solution to my problems, I'm satisfied.

Great full app and good features available. Miss Jessca Thank you for earlier reply and speedly for help

Kath provided great support. Very helpful! Thank you!

good app

Very quick response !.class

Really appreciate the very quick and great service provided :)

Great service

Great App very usefull to provide a better experience for the customer with very nice and usefull Tracking Page and info. The customer service by chat is TOP! Highly recommended.

So Far I've just been using for minutes - but support has been fantastic - very responsive and able resolve 95% of my issues - there is 1 supplier that I use that is not supported here in NZ - I will leave a more informed review after using it in the front lines!