Reviews for Parcel Panel Order Tracking

Had a few issues with Royal Mail Uk tracking. support were responsive and the issue seems to have been fixed apart from that the app has been great and has a good feature set which helps with customer satisfaction

Jessca was phenomenal!!! Thank you so much

customer service is amazing answering your question fast professional and will give you extra assisted help when or if needed

Großartige App und netter Support

They are always available to help as soon as possible.

App works great. But it sometimes misleads tracking number with wrong carrier. I had to ask contact support every time to correct them. I hope there is a feature that store end can revise carrier by ourselves. Other than that, customer support was fast enough and always solve my issues. Thank you for your help.

great

So far, I'm very pleased with the app. I had a question and customer service responded very quicky and solved my issue.

Very good

Servizio clienti perfetto!

Thank you Donna! You're always so responsive when you need help!

Amazing app to work with + great quality fast customer support.

Great!

great app

I used to absolutely love Parcel Panel but they are experiencing huge technical issues that have cost us a lot of money. They tracking is completely off due to the increase of the holidays which 100% not their fault. That being said as someone coming from a programming background there are multiple workarounds that they could easily have done to resolve these issues. The software is not tracking properly for USPS as it currently sits and will only cause massive frustration for your customers it’s best they see the actually tracking info provided by USPS itself than rely on Parcel Panels API data.

Application très utile et service client impressionnant

Very good

Merci a Donna pour son professionnalisme et sa réactivité, merci pour le geste ! :)

So far it is pretty good. I have run into some issues though. Tracking will not always be 100% accurate and there is no way to manually change this. I have had the app installed about 2 weeks and have had 5 chats regarding updating the tracking numbers all taking 1-2 days. I hope they implement a manual change soon as i waste more time on the chat fixing the issue than it would take me to manually do. So for now it gets a 3 star. ill update again later if improved.

Perfect service for all you need !!

goeie service

It's great

You are very fast and solution-oriented, thank you

Your support is top !!!!!! Thank you!!!!! Great Product !!

Snelle en goede hulp via de chat. Echt heel prettig zodat je snel verder kunt! Super fijne app in gebruik. Ik ben erg tevreden :)