Reviews for Order Lookup | venntov

Deleted app while free trial, but the subscription remained and the money was withdrawn. Cant unsubscribe...

i can not cancel my subscription.....................................................................................

The $ values did not align correctly and there is a limitation on the control to match your theme. On several requests, the support dribbled through after continuous follow up and in the end, the support just stopped without resolving my formatting issue of the form. Not an app that up to the Shopify expected level.

Great app for satisfying customers. Customer service traffic reduced thanks to this app. Definitely does what it's meant to

Keep on getting an error stating that the Shopify iPhone app issue. It says that the Shopify mobile app doesn't work when I'm using a desktop. So it's quite upsetting an app recommended by so many is not working

This app simplifies how my customers would be able to look up their orders. i love it! And I know my customers will love it too!

This application has really helped our customers engage a little more with their orders, I would 100% recommend!

Awful app. First off the customer service does not respond most of the time, leaving you worried about the functioning of the app. Second off, there's so many things you need to do manually to make the tracking on your site working. So many things in which you know so little about. It's the type of things the app should be doing for you to make it easier for the buyers to use. I never used an app that inconsistent and complicated. Please use AfterShip if you really don't want to waste your time and have an efficient system for tracking in your site.

I am new user. But I think this can be of great value and time saving. It looks simple and effective.

Free trial is working well so far, couldn't find any other app like this one- it works very well and is super easy to install.

I have deleted the app and still got charged $10???? do not install this scam app, can i have a refund

I am so angry !!!!! It is a scamming app. I have deleted it but it had stolen me 10USD. I demand a refund because it must not steal my 10 USD because I did not use it. How can I get my money back knowing that I have deleted this bloody app. I could have bought another thing but to be taken 10 dollar for an app that I deleted and it stole my money . something that I would never like someone to be put in. As any user or customer I would never want someone to take my money after when I decided to desintall an app. Worst App ever be caution

Great customer service. Account was verified quickly. App is easy to use and gives customers that piece of mind we strive to give.

I enjoyed the quick response. It was very helpful due to me being in a time crunch frenzy. Thank you.

very good everybody must use it , friendly to use .

Great app for me and the customers to find out about their orders. I know when I order something I always want to know the status of it.

I LOVE this App! I have in on all my stores I have running. It is simply the cleanest smoothest app for what you want to achieve in order tracking and more.

Just started using the app, seems really easy and user friendly, Great work to everyone working on the app.

Huge shoutout to Kurt from Ethercycle. He suggested I install Venntox "Order Lookup"; as I was having issues with customers checking out with text vs email + lots of people could not find their orders. We were getting 5-15 customers reaching out to customer service a day. I'm thrilled to report, going on day three, I have not have a single person reach out for their order status. This is going to save me so much time. Thank you!! PS: I added it to both menu + FAQ. I'm not techie, but I did everything in like 10 minutes.

We just installed it and launched and had our first $100 day. all of our customers who used it said it was a great feature for them to use!

Support has been great since the beginning. The lookup page looks great and you can customize it too.

Great app, simple and very effective. I'm already receiving fewer emails regarding "where's my order?" I just would like you could have more customization options, this is definitely important. Please consider making the customization options of the app better.

I have not to use the app yet, it looks very intriguing to use, can't wait and will definitely give feedback again. Thank you for asking

The app works really well. Easy setting, and smooth. Going to say it is the Best in class! Keep it up!

Tried cancel my subscription got charged even after uninstalling the app,remove me from subscription